How do i get i tunes support if i use it on windows? i cant seem to get help anywhere and i want my moneyn back!!!

i have purchased a movie on itunes and keep getting an error - 41120 - and so i looked it up, found a link on deleting the sc folder and when i find thsi page on itunes there is nothing there. its as if its been deleted!! so i try to contact but it keeps asking for a serial number - i use a windows laptop so my serial number is "invalid" i then call the support number and cannot get to a peron no matter what i do..... at this point i just want my money back... im done with i tunes

Click Support at the top of this page, tehn click the link under Contact Us

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