How do I get in touch with someone at I-tunes to fix a problem that is not able to be fixed via the web page selections?

How do you get in contact with someone at apple to fix an account problem that is not possible to be done via the selections on the web page.

Click "Support" at the top of this page, then click the link under "Contact Us"

Similar Messages

  • How do I get in touch with someone who can give me...

    I have been waiting for a landline for a number of months.  Every time an engineer visit is arranged, the engineer cannot do anything and on the last visit it was finally explained to me that there is no line capacity available and a new line will have to be carried from the exchange a mile away, and possibly a new pole installed so that the reach is less than 68 metres to the house. I have received yet another message that an engineer's appointment is to be scheduled, but it is obvious to me that this will be in vain as no new pole has appeared.
    Every time I call, I am told that the engineer needs access to the premises and yes, my line will be put in on the installation date and I know that this is not true.  The engineers apologise and are very pleasant, but can do nothing until there is a line to work with.
    I am frustrated that I cannot get anyone to give me clear information on the work that needs to be done and the timelines involved.  I don't see the point in waiting in, and indeed taking time off work, unless the line is available for the engineer to connect.
    It seems that the right hand doesn't know what the left hand is doing - does anyone know who I can contact that will be able to give me reliable information?

    Thanks for this, I did not receive a reference number, or notice it on the screen when I submitted my form.  I do have an existing complaint reference number from earlier in this frustrating process and I have tried to contact BT using this again.  
    They have insisted on booking an engineer for tomorrow when I can see that no new telephone pole has appeared near the house and it is unlikely that a new line has been installed from the exchange.  I moved into this house last December and the struggle to get a landline and broadband is horrendous.
    I understand that work needs to be done, however I don't understand why:
    A) a survey was not done at the outset and a report made of the requirements for a line
    B) Openreach and BT appear not to communicate at all
    C) I am repeatedly told I will get a line and given installation dates and engineer visits when it will be impossible for the engineer to complete the installation
    D) Whenever I call BT the conversation goes around in circles with the operator insisting that my line is due to be installed and me insisting that there is work to be completed according to the engineer.  I can't seem to get this fact through to them and when I try to get information such as an expected date of completion I am on a hiding to nothing
    In the meantime I am spending a fortune on mobile 3g, with a patchy signal, and in cafes with internet facilities.  I need to work from home and after so many months, my employer is becoming impatient.
    Has anyone tried broadband satellite?  It looks as though this will be my only option.

  • I have a new computor and dont remember my security questions how do i get in touch with someone?

    i have a new computor and do not remember my security questions, how do i reset them?

    Contact iTunes Customer Support.
    If these user to user technical support forums, certainly the contact information for iTunes customer support can be found with a little effort.

  • How do I get in touch with someone at itunes??? $140 has come off my visa with game purchases unbeknown to me!!

    $140 has come out of my visa for itunes games or whatever I have no idea!!! Am very upset by this and given the amount of times and the amount of money within a short space of time there should be some security about this as this is not normal, paticularly when they are kids games.  I need contacted urgently!!

    Have you, or anybody who has access to your account or iPod, made in-app purchases in any games or apps ?
    If not then you can contact iTunes support via email via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1933 How do i get in touch with someone about credit card refund

    Help

    If it was an unauthorized charge, particularly one that doesn't appear in the Purchase History in your iTunes Store account, you should contact your credit card company and report the charge. Otherwise, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. Note that the terms of sale for the iTunes Store state that all sales are final, so if you wish to ask for a refund for something other than an error in the store itself, a refund is by no means guaranteed.
    Regards.

  • How do i get in touch with blackberry?

    I bought the blackerry curve 9360 (brand new) from virgin media £13 a month (for 2 years),  less than a year ago (about 8 months ago) and multiple times the buttons stop working (but just for the day) it will let me scroll on some things and not others the phone restarts it self and freezes on a daily basis. the battery life was awful it lasted me only a few hours when i would charge it over night everynight. today i woke up and it wouldnt switch on so i took the battery out and put it back in then it wouldnt even let me unlock the phone all the keys wernt working! i have taken the battery out 5 time now and i still havent even unlocked it.  i have never dropped or damaged this phone it still looks new on the ouside! i have tried calling the company about 3 months after i purchased it for theses reasons and they told me to update the phone and if i still have troubles to contact blackberry. with the new updated software the battery life is alot better but everything else is still terrible.
    is it really fair to give someone a phone theyve got too spend 2 years paying for that doesnt even last them a year?  how do i get in touch with blackberry?

    its to my understanding that us users cant directly contact blackberry and all issues with the device should be taken up through the place that we got them from i.e in this instance virgin media should arrange for the phone to be fixed im pretty sure this is the case and they have to deal with it for you. Virgin are useless alot of the time so id suggest asking to go through to retentions office when you ring as they are the people who can really sort any problems out instead of the customer service team

  • How do I get in touch with a live person?

    How do I get in touch with a live person?

    Most of us here are 'alive'... This is a user to user forum. If you want to talk to customer service, start here: Contact Customer Care
    If you have a question, you might post it here and see if we can help you.

  • The new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

    the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

    gorxxx83 wrote:
    the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?
    Downgrading is not supported.
    Here are some basic troubloeshooting tips:
    - Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear.  (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
    - Relaunch the App and try again.
      - Restart the device. http://support.apple.com/kb/ht1430
    - Reset the device. (Same article as above.)
    - Reset All Settings (Settings > General > Reset > Reset All Settings)
    - Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
    - Restore as new device. http://support.apple.com/kb/HT4137  For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
    - Test the issue after each step.  If the last one does not resolve the issue, it is likely a hardware problem.
    If you want to contact Apple directly, call 1-800-MYAPPLE (1-800-692-7753), or go to getsupport.apple.com. 
    Don't waste your time asking for a downgrade of the iOS.  That's not an option.

  • How do I get in touch with iTunes support?

    How do I get in touch with iTunes support?

    i have no idea myself, just going around in circles here too

  • HT201272 I accidentally deleted my app store icon.  How do i get it back?  I've tried syncing to my computer, but that's not working.

    I accidentally deleted my app store icon.  How do i get it back?  I've tried syncing to my computer, but that's not working.

    Ally1999 wrote:
    will it change anything?
    Yes. It will reset your Home screen layouts.
    If the App store is hidden by Restrictions, it will not be enabled by Reset Home screen layout.
    You need to re-enable Installing Apps in General > Restrictions.

  • EMERGENCY: How do I get in touch with an actual person at Verizon?

    For the past few weeks, the Verizon website and phone system have not allowed me to add any funds to my prepaid calling plan, and I can't get in touch with anyone to help me with this problem.  Chat hasn't been working, and the customer service number just takes me to a useless menu that tells me nothing I can't find out online.  It's definitely not a problem with my card or bank account or computer.  I recently changed my plan online and it's started charging me per text even though I'm supposed to have an unlimited messaging bundle, so I'm running out of funds here!  Someone please help or I will definitely be leaving Verizon a very unhappy customer!

        We certainly do not want to lose you malamander! I am sorry to hear of the trouble when trying to reach our Prepay team. Although we do not handle Prepay here, I would be delighted to connect you with them.
    I just sent you a follow request. Please follow back and send me this information in a private message.
    Thank you.
    LenaA_VZW
    Follow us on Twitter @VZWSupport

  • How do I get to Chat with someone from Adobe?

    How do I get to Chat with a real, live person so that I can ask my question about where to buy Captivate!

    Hi Ann,
    Please refer to the following link
    http://helpx.adobe.com/contact.html
    then please select the product and the topic from the list, click on 'I still need help' and it will populate chat now button.
    Regards,
    Akshay

  • How do I get in touch with a Product Expert?

    I see the site says 24/7 Adobe Product Experts, but I can't find a number or anyway to get in touch with them.  Any ideas?

    Hello,
    Welcome to Adobe forums.
    You may contact the support on 1800-833-6687 and to reach the Contribute support team please follow the IVR options  2>2>3>6>4. You can also send your query to [email protected]
    Rajeev

  • How would i get in contact with someone working on Lion?

    I would like to get in contact with someone who has some say so in whats going on with Lion.
    This might sound like an ignorant question -.- not very important,but i would like to send them a photo to be used as a black and white wallpaper.
    It is of a statue of a lion. Seeing that they have a black & white section of wallpapers. i feel 100% confident that this will go very well with that release.
    I am using it as my wallpaper now. Absolutley stunning. Any help guys?

    There isn't an email address for such a purpose. And Apple could not accept unsolicited content such as a photo in any case. If you know the photographer or image house that owns the copyright to the photo, you can suggest its use to Apple via their feedback page:
    http://www.apple.com/feedback/macosx.html
    and include the information for them to find and obtain the photo.
    Regards.

  • I asked a question about organizing bookmarks in my toolbar bookmark. I'm not happy with the "help" I got. I'm very frustrated. I need to talk to a technician. How can I get in touch with one? Do you have contact information?

    Can't find out how to organize my bookmarks. can't do it after updating. Person tried to help, we had long conversations, I sent lots of images, it got to where I think the answer given were not related to the problem. I asked for help from a technician or to give my emails to one. She won't do it and I can't get help. So I'm starting over. It shouldn't be this hard. I need someone else to help me.

    re: How do I organize and delete bookmarks in my short toolbar list.
    * https://support.mozilla.com/en-US/questions/884877
    You say you have a lot of duplicate bookmarks, and want to know how to organize bookmarks, but from the pictures shown, I really only see a news subscription, some sample bookmarks in the bookmarks toolbar that you don't display on the toolbars so I don't see point in deleting anything there most of it are reports from the database or from a news subscription nothing of much concern, really. I would dump the news subscription if you don't use it.
    How do you want to arrange your bookmarks, but you must keep within some boundaries of what was expected of the three major folders.
    Bookmarks Menu -- this is your folder categorized bookmarks, originally all bookmarks were in this folder and the bookmarks toolbar was one folder within -- that has changed.
    Bookmarks Toolbar -- intended to be visible on the toolbar with main bookmarks and folders spread out horizontally to save one level of drilling down into folders, with very few bookmarks and folders visible on the toolbar but quickly accessed. You can use the bookmarks showing essentially as buttons a few primary bookmarklets. You can have folder structure there so you could actually have thousands of bookmarks there within folders.
    Unsorted Bookmarks (no folders within by intent not by restriction) -- new concept to not categorize bookmarks into folders because of bookmark tagging. Delicious.com will show you what they intended where you have lots of people. I think the concept of tagging breaks down with one person. The other reason bookmarks no longer had to be put into folders was the "AwesomeBar" feature of Firefox that is a great feature it will find bookmarks whatever folder they are in -- I hope you are familiar with it. You can throw bookmark separators into any folder but they are especially useful in the unsorted bookmarks folder, especially if you sort the folder. In other words a group probably within a date range.
    So how do you see yourself categorizing your bookmarks ?
    I'd like to get an idea of '''how many bookmarks '''you have altogether and how big your places.sqlite file is. To find out how many bookmarks you have all together bring up the Bookmarks Library list, place a colon (":") into the search field this will do a find on all of your bookmarks. At the bottom of the library window you will see the total number of bookmarks you may have to nudge the vertical scrollbar down, and as long as no bookmarks are selected you will see an '''item count'''.
    Open your profile folder Help > Troubleshooting information... then click on "Open containing folder" then looking in bookmarkbackups folder and report size of last .json file in there -- hope you can see the extension the filenames have dates.
    From the library list you can see if you actually do have a lot or any duplicated by eyeballing the list sorted by the location. You don't want to delete anything yet until you know what you want to do and what folders the bookmarks actually in, as you would not want to delete a categorized bookmark for an uncategorized one.
    I have 1256 bookmarks, a bookmarks backup file (.json) is 1849 KB.
    I have 750 of those bookmarks have a keyword shortcut -- most of my bookmarks may not actually be bookmarks to webpages.
    Install the "Show Parent Folder" extension, it would be important for manually categorizing and deleting bookmarks.
    *https://addons.mozilla.org/firefox/addon/show-parent-folder/
    At some point you will want to install the "Sort Places" extension that allows you to sort folders recursively in a matter of seconds. Only sort when you want to sort, never automatically.
    * https://addons.mozilla.org/firefox/addon/sortplaces/
    Other extensions of interest for working with bookmarks are included in
    * http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
    The columns in the bookmarks library list that I show are
    :Name, Location, Parent Folder, visit date, visit count, Keyword, Description, Last Modified
    The important columns for eliminating duplicates are
    :Name, Location, Parent Folder, Keyword, Description
    :if you have Tags then that column would also be important not to delete the bookmark
    Sort on Location look for duplicates, expect you won't find as many as you thought you would, because Firefox makes it difficult to create duplicates if you use the bookmarks star. I wouldn't delete any until you really know what you want to do, if you have duplicate you would not want to delete one a primary location based on parent directory or the one you use with a keyword.
    I don't really think you have much to delete in your toolbars list, they are basically examples. Would highly recommend you keep something in the bookmarks toolbar even though you are not displaying it.
    The only case of having major duplicates are if you have imported bookmarks at the bottom of your bookmarks menu also named bookmarks menu or something similar. You would see that in the parent folder column -- you cannot sort on the parent folder column.

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