How do I get install wizard to install my Elements 10 upgrade?

I just downloaded (from the Adobe site) Elements 10 to upgrade my Elements 6. Took over 2 hours but finally got to Windows InstallWizard ... started fine then this message: "Error 1335. The cabinet file 'Data14.cab' required for this installation is corrupt and cannot be used..."
The live chat guy at Adobe wasn't any help. I asked that they simply send me the upgrade on disc ... that I would simply wait. Not a chance. Does anyone have a solution
Thanks

ChikWeid I would recommend posting your inquiry into the Premiere Elements forum. I think I might know what you are talking about regarding a "zoom" feature perhaps something a Ken Burns Effect? http://en.wikipedia.org/wiki/Ken_Burns_effect The users in the Premiere Elements forum will be able to guide you on how, and if, you can accomplish something similar in Premiere Elements 10.

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Purchased photoshop elements 12 and premiere elements 12. downloaded and installed photoshop elements12 but cannot find how to download and install premiere elements 12

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rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
Contact Customer Care
Please let us know the outcome.
Thank you.
ATR

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Hi Ruaridh,
Please use the below link to download Elements 12.
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Premiere Elements: http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=us
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The video is actually a football highlight film for our son and came to us as a single mp4 file with about 60 plays of video on it.
What I am trying to do is
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Does this make sense?
t
Date: Mon, 19 Nov 2012 14:44:31 -0700
From: [email protected]
To: [email protected]
Subject: How do I get video clips into Organizer from Elements?
    Re: How do I get video clips into Organizer from Elements?
    created by whsprague in Premiere Elements - View the full discussion
karaannmbb wrote: I have broken my raw video into pieces in elements but can't get it to import into organizer. I am using Elements 11 Trial.Place the "Work Area Bars" (located on the time line) so that only a "piece" is covered. Then "Share" to a computer file. Pick a file type that suits your needs. Be sure to check the box titled "Share WorkArea Bar Only". Unfortunately, the clip piece will be re-encoded. PrE11 will do that well, but not perfect because any encoding always seems to loose a little. You did not say what camera you are using. The software that came with my Sony and Panasonic camcorders is much better for splitting clips into smaller clips. Some sort of magic is in them where re-encoding does not take place. The pieces have the same picture quality as the original.   So, when I do what you want, I break it into pieces with the camcorder software, the put the video together in PrE with all the creative tools it offers. Bill
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Did you purchased Premiere Elements 11 from an Adobe download? If so, did you double check http://www.adobe.com Welcome AlaskaBreeCharlie/My Orders and My Products for the download? Or, did you have an installation disc instead?
Depending on the circumstances, you could contact Adobe via its Adobe Chat to inquire about getting additional Premiere Elements 11 download
http://helpx.adobe.com/contact.html?product=premiere-elements&topic=orders-refunds-and-exc hanges
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Also, you might consider downloading the Premiere Elements 11 tryout from the following web site and inserting your purchased Premiere Elements 11 serial number in it.
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It is important that you read carefully the Note: Very Important Instructions message at the web site. Otherwise, you will run into Access Denied message.
Please review and let us know the outcome.
Thank you.
ATR

How do I get install wizard to install my Elements 10 upgrade?

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