How do I get into my account?

I have been using my icloud email account since December and now I have been locked out.

iCloud Support
http://www.apple.com/support/icloud/
iCloud Help
http://help.apple.com/icloud/?lang=en

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  • I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone an i have internet and all other functions working on my computer

    I have a macbook pro version 10.7.5 and my mailbox will not open at all and comes up with a quit message even though it is not open. how can i get into my account. it works on my iPhone and i have internet and all other functions working on my computer

    Launch the Console application in any of the following ways:
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    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Step 1
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
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    from the menu bar.
    Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
    Step 2
    In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents—the text, not a screenshot. I know the report is long. Please post all of it anyway.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

  • HT201303 I forgot my security question answers. How do I get into my account?

    I forgot my security question answers. How don I get into my account on a new device?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
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          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How do I get into an account that has an email address that doesn't exist anymore?

    Some background info:
    Over the course of a decade I have downloaded a lot of songs with a bunch of different accounts. This all started way before home sharing and iCloud and all that jazz. Anyways, I was in middle school, so my songs came off my mom's account (which was a bellsouth email address). Later when we switched to Comcast she started using her Comcast email address and we downloaded songs off of that. Then when we stopped with comcast she started using a new address, and at this point I was able to just buy my own music so I created my own account. I think my sister has one too, which adds to the chaos.
    Anyways, now I'm trying to transfer my songs from my iPod to my laptop, and I've figured out most of the account passwords except for one: the bellsouth password. I tried to reset the Apple ID password but when I entered my mother's birthday is told me I was wrong. I tried my siblings', mine, and my father's to see if for some insane reason she didn't use hers, but none of them would be accepted. I then went to the AT&T website and tried to log in to that account so that I could access the account with one of those password change emails, but it wouldn't let me for similar reasons. Basically I'm not sure that that email account even exists anymore.
    This is an extremely frustrating issue. The songs have been purchased and paid for; why is it impossible to get them to play? Surely there's an easier way than this nonsense.
    INB4: You should have just used one account, you should have used home sharing, etc.
    Yeah, okay, great advice, lemme hop in my TARDIS and fix that.
    I'll be honest, I have no idea how home sharing even works and haven't bothered to learn because, honestly, what's the point if I can't even log into the accounts? I'm not even sure that the bellsouth one is the only other one.

    Customer service can merge both of your accounts into a single one.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option. 1 (800) 833-6687
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • How can I get into my account that I do not have the password for

    A new Photoshop serial number was created for me earlier.  It was put in an old account that was still on Adobe's books and I do not have a password for it.  My current account has all of my software licenses but does not have the new one that replaced what is listed in my main account.  

    Customer service can merge both of your accounts into a single one.
    Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
    Click on the link below, and after that click on "Still need Help? Contact us."
    Then on the next page, click Chat
    There is also a phone option. 1 (800) 833-6687
    http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation

  • HT2731 Had iTunes account 4-5 years ago and had all my music stored and now I can't access it, how do I get into old account to get music off

    Had I tunes 4-5 years ago and now it won't let me access iTunes to get music that was stored thanks

    Okay.  My bad.  I just looked up what the home sharing feature encompasses.  And it basically just to be able to stream to any device.  But it doesn't actually store it to that device.  For example:  I open my iTunes and turn on the home sharing.  Then I turn on my Apple TV and search for computers.  And now I'm streaming a movie from my computer's itunes library directly to the TV without having to connect my computer to the TV.
    Here is my advice. And this is what we do in my house.  If you love your Dad's iTunes library, Then just Download all of the audio files to your computer.  While you won't be able to use the cloud features that itunes purchases provide, you WILL be able to have your father's music.  But you'll have to store it at home, on a hard drive somewhere where it's always accessable.
    Actually I have a network drive where I keep ALL of our MP3 and iTunes purchases housed.  And I just drag them from the network drive into iTunes then sync.  This way files aren't being moved all around the house.
    Notes:
    Anything you purchase from iTunes is always readily available in the cloud and does not take up any of your free 5GB cloud space.  Just like when you download apps.  If you have to reset your device, those apps are always still yours to redownload for free since you already bought them.

  • HT1222 I accidentally unchecked one phone from my account and can't receive mail. How do I get into my account to recheck it?

    How do I re-check one phone on my account?

    Possumkingdom wrote:
    I was prompted to list phones to be in the cloud. I unchecked mine.
    Sorry. Absolutely no idea what you're talking about. Where exactly did you see this prompt, what EXACTLY did it say, and what did you do?

  • I want to manage my pdf conversion to word account, but when I click on manage I get an error message saying Heading too Large.  How do I get into manage

    I want to manage my pdf conversion to word account, but when I click on manage I get an error message saying Heading too Large.  How do I get into manage

    Hi,
    May i know which service you are using?
    Would it be possible for you to send me the screenshot of the error?
    Regards,
    Florence

  • How do I get into my icloud account

    I'm new to icloud. How do I get into my icloud account (not my icloud email)?

    To access some of your account settings and other data you can go to http://www.icloud.com on a Mac or PC (not an iOS device), though this will not show, for example, storage used or purchased data settings.
    To make use of iCloud sign in in System Preferences (or Settings)>iCloud (or the iCloud Control Panel on a PC) and enable the data types you want to sync. You can also view data usage there and purchase additional storage if required.

  • HT1904 How do I get into my iTunes account if I forgot the answers to my security question

    How do I get into my iTunes account if I forgot the answers to my security

    You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
    When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • While on Safari I was into my Facebook account. I checked off something, not sure what the **** it was, but it immediately shut down my Facebook. I'm able to access FB when on another computer or my guest acct. How do I get into my FB acct on Safari?

    While on Safari I was into my Facebook account. I checked off something, not sure what the **** it was, but it immediately shut down my Facebook. I'm able to access FB when on another computer or my guest acct. How do I get into my FB acct on Safari again? Each time I type in "facebook", it will not load.

    From your Safari menu bar click Safari > Preferences then select the Privacy tab.
    Click Details then type facebook in the search field then remove all facebook related items.
    Now empty the Safari cache. Press Command + Option + E on your keyboard.
    Quit and relaunch Safari. Try accessing your Facebook page.
    If that didn't help, click History from the Safari menu bar then click Clear History.
    Quit and relaunch Safari and try Facebook again.

  • How can i fiiind the answers to may security queston they keep telling me they are wrong answers so i cant get into may account to dowen load musice on may phone

    help wiith security question they keep telling me im wrong so how can i change them to get into may account to buy music and books thanks

    HI Janie kay
    It sounds like you may have added some capitalization or punctuation and not remember it. Call applecare and let them know what your dilemma is, they can try to assist you.

  • HT4314 Can someone elaborate on if w have multiple people using the same account.  I cannot log in to my gamecenter account. How do I get into mine and not my brothers

    My two brothers and I share a apple account (as is reccomended by apple).  I updated m iPod touch to ios 5.1.1. When I came back I had been logged out of my gamecenter account. This is no problem but when I went to log in. I couldn't get into my account. I kept logging in to my brother gamecenter account. I have a lot of time invested into some of the games and I'd really like to play them but cant without a gamecenter account. If someone would help it would be greatly appreciated.

    Hi Tracy,
    I don't suspect Malware yet, Id guess Disk corruption or failing Hard Drive with Files not found.
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • How do I get into my admin account? Locked out.

    I changed my users and groups so that I would only have to type in my name and password. When i logged out to try it the password box shakes and I can only go into as guest. I know my name and password, and caps was not on. I can't get into my account, any suggestions?

    Reset Password using Recovery HD
    OS X 10.7 Lion /10.8 Mountain Lion
    Follow the instructions in the first and third boxes.
    http://pondini.org/OSX/Password.html
    Note
    Keychain
    I don't remember my original (former) account password
    https://support.apple.com/kb/HT1631

  • How do you get a pc account on a mac

    How can I get a pc account on my mac??

    There are two ways of doing it,
    One is using a program built into your mac, called "Boot Camp"
    Detailed information is here
    http://support.apple.com/kb/HT1461
    The other is using a program called "Parallels", which you will have to buy
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