How do i get itunes 11 import folder option to work?

i recently installed itunes 11. i have my music files located in a a separate directory. when i try to "import folder", i select an album folder and nothing happens. am i doing something wrong or is there a fix for this? thanks in advance:)

A little more detail may help...
I assume you've enabled the iTunes menu bar and you're using the command File > Add Folder to Library... then selecting a folder that contains media. Further that this media is not already included in the library?
Did you apply the permissions fix to both your iTunes library folder and the media folder on the external drive that you are trying to import?
Can you add anything to iTunes? E.g. copy a file to the desktop and then drag & drop that on to iTunes. Or use the Automatically Add to iTunes folder.
What settings do you have under Edit > Preferences > Advanced for the media folder, and the Keep... & Copy... options?
tt2

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