How do I get Itunes to reset my security questions

I forgot the answeres to my security questions. I bought a new a ipod. I need them now and i cant buy anything.
How do I get Itunes to reset them for me. It seems hard to contact them. Email would be best if possible....
Thanks for any help! Im getting desperate

Okay. To do this go to https://appleid.apple.com. From there, click on "Manage Account" and imput your account's password. Once you have logged in, go to the tab on the left that says "Password and Security". It should ask you for your security questions, and underneath them, there should be a blue link to reset them.
If there isn't a blue link, you may need to add an alternative email address.
Good luck!

Similar Messages

  • TS2446 My Apple ID is locked because I did not know the answers to my security questions when I tried to buy something. How do I get rid of/ reset my security questions?

    I cannot buy any music due to the security questions. I do not have the answers to the questions and I got locked out for trying to answer them. How do I disable the security questions?

    Usually you will need to contact iTunes store support but this workaround may help:
    -On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    - Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    - Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.
    - At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

  • How do you get the answers to your security questions in order to buy an app on iphone?

    How do you get the answers to your security questions in order to purchase an app on iphone?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99852)

  • How do I get the answers to my security questions if I forgot

    How do I get the answers to my security questions if I forgot

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97590)

  • How do I get the answers to my security questions if the email I originally had them linked to got recycled

    How do I get the answers to my security questions if the email I originally had them linked to got recycled

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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  • How can I get the answers of my security questions answer if I don't remember????

    How can I get the answer of my security questions of my apple

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (89567)

  • How do i get the answers to my security questions if i forgot them?

    How do i get the answers to my security questions if i forgot them?

    You forgot the answers? Check out this article. I'm not sure why you'd need to answer the questions, as it's your Apple ID that brought you to this forum. And write the answers down in a safe place next time.
    Clinton

  • Hi, i'm suffering how to send the email to reset the security question seen im enter to passwrd

    hi, im suffering on how to send an email to reset the security question
    this is because i have been already log in to the page and in the password & security there but there have no any link such as "send an rescue email to xxx mail" for me to click. so what i need to do?urgent

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105183)

  • HT1491 How do i get my answers to my security questions for my itunes account

    How do i get my security questions answers for my itunes account

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • TS3297 How do I get the answers to my security questions?

    How do I get my answers to my security questions

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone.
    It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
    1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How do I get the answer to my security question

    Idn how to get the answer to my security question how do I get the Answer or reset it

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    http://support.apple.com/kb/HT5665
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • HT5312 How do I get this email for the security questions? It's only a copy on the website so I can't send it or fill it out.

    The rescue email on the website is only a copy, so I can't fill it out or send it. What am I supposed to do?

    You've followed the steps half-way down that page :
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • HT201363 How do I get the answers to my security questions? Becase I forgot them

    How can I reset my security questions because I forgot the answers

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105367)

  • TS1424 I am trying to purchase something from app store and it is asking me to answer 2 security questions that I never set up/answered in the first place? Has this happened to anyone else? How do i fix this or reset these security questions?

    I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions?? 

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (88522)

  • How do you get the answers to your security questions emailed to you?

    I have got a new iPod and have put the data from my old one on my new one. I was going to get a app and it asked me to answer 2 security questions. How can I get the answers to these questions sent to my email?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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