How do I get Mass Storage Mode Support turned on my BB?

Okay I am sure there is a way to do this but I have not yet found it. under media card in the setup options I have the following:
Media Card support set to yes
Encryption Mode: Security Password and Device
Encrypt Media Files Yes
Mass Storage Mode Support: is off with a little red lock by it.
I really need to be able to change it to on, any ideas? My IT support team does not have a clue of how to turn it on.
thanks in advance Glenn Thomas..

If there is a lock icon next to it you can't enable mass storage mode. It means that the setting is forced via IT Policy. The IT Policy is pushed to every device that is connected to a BES server.

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All of a sudden, Media Card Support / Mass Storage Mode Support isn't working on Win 7 Pro SP1 64-bit OS

I routinely connect my BB Tour 9630 to my PC to pull photos off of it ... all of a sudden, it is no longer seen by Windows.
In Event Viewer this is seen as 14 instances of: Event ID: 10110, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10110
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.438150100Z
EventRecordID
66704
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UMDFHostProblem
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
Problem
[ code]
3
[ detectedBy]
2
ExitCode
3
Operation
[ code]
259
Message
72448
Status
4294967295
and, 14 instances of Event ID: 10111, DriverFrameworks-UserMode
+
System
Provider
[ Name]
Microsoft-Windows-DriverFrameworks-UserMode
[ Guid]
{2E35AAEB-857F-4BEB-A418-2E6C0E54D988}
EventID
10111
Version
1
Level
1
Task
64
Opcode
0
Keywords
0x2000000000000000
TimeCreated
[ SystemTime]
2014-12-15T16:32:49.452150900Z
EventRecordID
66705
Correlation
Execution
[ ProcessID]
1576
[ ThreadID]
3764
Channel
System
Computer
I7_35GHz_W7P64b
Security
[ UserID]
S-1-5-18
UserData
UmdfDeviceOffline
[ lifetime]
{03539CE9-29D1-48AE-9E98-0A3F92CA3E61}
DeviceInfo
FriendlyName
BlackBerry 9630
Location
0000.0014.0000.014.000.000.000.000.000
InstanceId
USB\VID_0FCA&PID_8007&MI_01\6&CEEA896&1&0001
RestartCount
5
and started at 12:05:02 on 14-Dec-14.
I have created a Debug Level Support Log and can make the four files created today available as a ZIP ... with a little guidance from a knowledgeable source as to how sensitive the info contained therein may or may not be in terms of just posting it here publicly.
FYI - I tried uninstalling everything BB-related in DevMgmt.msc and restarting the computer, however, under:
'Universal Serial Bus controllers' there is an instance of a
'USB Mass Storage Device' - Properties: 'This device cannot start. (Code 10)'
that will not resolve by any conventional 'Update Driver' means.
Something weird is BB Desktop Software 7.1.0.41 reports no Installed BB Device Software(?)
I didn't change anything locally ... I'm just wondering if TELUS Mobility pushed some kind of an update on me that has screwed things up.
Thanks for any help offered ... FFF

Thank you curve8530curve8330 for stepping up and helping me out ...
I think I'll try re-installing the BB Desktop Software 7.1.0.41 ... the ' ... no BB Device Software installed ... ' GUI message has me concerned that there has been a Registry disconnect somehow involving the USB driver software registered with BB D. S. 7 ... this would indeed be a Windows 7 problem ... I'll update the thread and give you credit for pointing me in this direction ... if it works.
However, to be clear, I am connecting my 9630 using a USB interface cable connected to a USB 2.0 port on the Win 7 system ... I am not removing the 8GB MicroSDHC card from the phone and then utilizing a MicroSD to SD adapter or SD port ... whatsoever.
And , as for connecting via another computer, now that I have thought about this some more, that may have been what precipitated the problem in the first place ... I had experimentally tried re-connecting the 9630 to an XP Pro SP3 32-bit notebook loaded with BB D. M. 5.0.1.28 ... (after never having done so again since the Win 7 Pro SP1 64-bit / BB D. S. 7.1.0.41 system came into use). I don't see, off-hand, how that could have caused this issue, however, the coincidence is too large to ignore.
FFF

HELP - Mass storage mode ??? 3G running 6.0?

Hi Folks. I am not new to Blackberry and have been a user for years. However, I have a problem and I hope someone can help me. I am trying to disable Mass Storage Mode on my recently upgraded to 6.0 Curve 3G. I click on "Options" then "device" then "storage" All it shows here is compression (checked), Media card support (checked) application storage free space, Media card storage total space, free space. that is ALL!!! THERE IS NO "enable mass storage" to check or uncheck on this page or on the dropdown menu from this page. I have spent about an hour reading online and trying to figure this out and can not find a solution. HOW DO I DISABLE mass storage mode on my Sprint Curve 3G in this new 6.0 bundle 1659?

It's stil there in BlackBerry device OS 6.0. The name is changed from 'Mass Storage Mode' to 'Media Card Support'.
From the Home screen of the smartphone, click
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tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit

8110 mass storage mode

how do i manually turn on mass storage mode? also it wont play videos.

1. Go to Options >> Media Card
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a) Media Card Support: On
b] Mass Storage Mode Support: On
c) Auto Enable Mass Storage: Yes
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How do I switch to mass storage mode with iPhone 3G

Trying to setup Garmin StreetPilot on my iPhone 3gs. The garmin website keeps asking me to put the unit in the mass storage mode or file transfer in order to register it. Any help would be appreicated..

You don't.
This is not and has never been a feature of any iphone.

How to start Lumia in Mass Storage Mode?

Hi all,
I recently encountered a situation where I need to access the mass storage mode on my Lumia 1020.
I ran into this article and tried the steps there but it doesn't work. The phone restarts as usual. Can someone help?
Press the Camera button as the phone restarts.
Press the Volume-Down button and the Camera button simultaneously as the phone restarts.
https://dev.windowsphone.com/en-us/OEM/docs/Debugging/Mass_storage_mode_and_boot_configuration_data

Might try them here.
http://discussions.nokia.com/t5/Lumia/bd-p/Nokia_with_Windows_Phone
or for general windows phone issues ..... here
http://answers.microsoft.com/en-us/winphone
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Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

USB Mass Storage Mode Missing :-(

I just upgraded? to the Samsung Galaxy S III today and have been very happy for the most part. However...
I am EXTREMELY disappointed that the only options to transfer files to the phone/SD Card are to use the MTP and Photo protocols. I always loved my Android phone...built off of open source software...and using open standards (things like USB Mass Storage). It is incredibly useful to be able to plug my phone into almost any PC, running any OS, and be able to transfer files to and fro.
Where is the rest of the uproar? When are we going to demand that one of the most useful features on our phone be put back. It was already there...it was already working...and has been dropped for lame, limited use protocols... Why? Who is getting paid off? Why?
Bring back USB Mass Storage Mode!!!!

It is always a good idea to do some research... I have followed your suggestion and found that Google has two reasons for using MTP instead of USB Mass Storage. They are:
1) “A main reason for using MTP rather than for example the USB mass-storage device class (MSC) is that the latter operates at the granularity of a mass storage device block (usually in practice, a FAT block), rather than at the logical file level. In other words, the USB mass storage class is designed to give a host computer undifferentiated access to bulk mass storage, such as compact flash, rather than to a file system, which might be safely shared with the target device (except for specific files which the host might be modifying/accessing). In practice, therefore, when a USB host computer has mounted an MSC partition, it assumes absolute control of the storage, which then may not be safely modified by the device without risk of data corruption until the host computer has severed the connection.“ -sombody from Google
--My Response - "I am totally OK with the SD card not being safe to be mounted. During the time I choose to be connected (only when transferring files)...I DO want the PC and not the phone to be in complete control of the SD card."
2) “MTP is a big improvement over USB mass storage — for devices with lots of internal memory, a manufacturer no longer needs to come up with some hard partition between the USB mass storage and internal storage. Instead, they are all in one partition, with MTP providing access to the directory of media files that would normally be available through USB mass storage. This means there is no longer a need for apps on SD card for such devices, because what used to be the ‘internal SD card’ is in the same partition as where applications are stored. The storage on your device can be used for either applications or media, depending on what you want to put on it. You aren’t stuck with how much space the manufacturer decided to leave for the two areas." -somebody else from Google
--My Response - "I am completely OK with the removable SD card being treated separately. That is EXACTLY what I want. I want to keep MY DATA separate and only on the removable SD card. And all of the stuff that I don't care about...that can be easily reinstalled (apps and such) on the internal memory. It is a good design. The phone has enough internal memory that I don't have any trouble with space for Apps (so not a conern at all)."
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Where is the THUMBS DOWN... and INCORRECT ANSWER?

Broken screen but need to enable mass storage mode blind

Hi there.
I have a Curve 8900 with a broken screen. I have connected it to Blackberry Desktop Software to get anything I can backed up. It appears to backup all application & organiser things, but wont let me sync music, pictures, or videos. Troubleshooter suggests that it's because I haven't enabled Mass Storage, but obviously I cant see the screen to see if prompts me to enable it. I have tried connecting my phone and randomly scrolling to see if I can click "yes" to enable it by chance, but it is just as likely that I have clicked "do not ask me again" and then clicked "no" as well.
Can anyone guide me through the long way of going into settings and changing it manually, bearing in mind that I cannot see what is actually happening? Or does anyone know a way around it?
Also, my menu was exactly the same as when I originally got it, with no added icons. I seem to remember 'settings' being on the last row but not at the very end. Thanks.
UPDATE- ok i've worked out how to get into settings, but can someone tell me how to get to Enable Mass Storage mode from there? Like either how many rows to scroll down etc, or if pressing a letter takes me to the correct option, and then where from there?

Also, my menu was exactly the same as when I originally got it, with no added icons. I seem to remember 'settings' being on the last row but not at the very end. Thanks.
UPDATE- ok i've worked out how to get into settings, but can someone tell me how to get to Enable Mass Storage mode from there? Like either how many rows to scroll down etc, or if pressing a letter takes me to the correct option, and then where from there?

Nokia C5-03 and Mac OSX Lion - Problems copying files to phone in Mass Storage mode

Whenever I try to load more than one file from my iMac (early 2008, OSX Lion 10.7.2) to my new Nokia C5-03 in Mass Storage mode —since the files are MP3s and Multimedia Transfer doesn’t seem to work at all, I keep on getting asked which transfer mode I want to activate for several times, I always choose Mass Storage, and then the first file starts copying, but when it ends with the first one I have to wait for ±30s only to get asked the same again and again until the second file starts copying, and so on.
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I’ve tested it with a friend’s C5-03 and it’s still the same, but when connecting them to a Windows computer everything goes great and fast. Has somebody had this problem before? Is there a solution to this? I don’t know if this is the correct board to post this, sorry if it’s not.
Thanks in advance.
PS: Sorry if there are any mistakes or my English sounds weird, i’m Spanish.

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
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totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
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Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
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Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available)

Blackberry Desktop Software does not recognize Curve 8310 (on Computer Mass Storage mode is available).
Can not sync or do anything else. I believe I have the latest versions of Desktop Software and Device software.
Stuck in limbo at this point.

Hi and welcome to the forums!
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KB00125 BlackBerry® Desktop Software cannot detect the BlackBerry® smartphone
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HT201318 How can I get a storage plan on iCloud that's more than 50GB?

How can I get a storage plan on iCloud that's more than 50GB?

Welcome to the Apple Community.
If you purchase a higher-tier storage plan for your iCloud account to replace your existing storage plan (for example, a 20 GB plan to replace a 10 GB plan), the existing plan will be canceled and you will receive a prorated refund for the time remaining. The new storage plan is applied to your iCloud account and the annual payment date is updated to reflect the purchase date for the new plan.
http://support.apple.com/kb/HT4874

Mass Storage Mode

My Droid X2 O'Reilly manual says that by plugging my Droid into a Mac computer USB port I will get a trident icon on my menu bar. And, that upon clicking on the trident I will get a menu that includes a choice of Mass Storage Mode. Upon selecting MSM I will get a box on my screen allowing file transfers.
I get no trident. Does Mass Storage Mode exist?
There is a file called /System/Library/Extensions/IOUSBMassStorageClass.kext/Contents/MacOS, but I cannot access it.

Look in the Settings for your phone for something like USB mode or Connect to PC mode and set it to Mas Storage. Or it may already be set to that. The Trident is the USB symbol.
You'd be better served posting to an Android forum.

ICS - Live With Walkman - Can't connect USB in MSC (Mass Storage) mode

Hi Guys n Girls,
I recently updated my LWW to ICS and I can't for the life of me get the phone connect to my PC in MSC, mass storage mode.
Can anyone help?
Thank you.

This question seems "answered" without an answer actually being there? I see the same problem - connecting the phone to my (Ubuntu/Linux) machine before (running GB) ended up in the phone (SD card) being mounted as external USB storage device just as one would except. With ICS, this doesn't seem to work out of the box anymore, but unfortunately so far I also didn't manage to change this behaviour. Any hints on that?
TIA and all the best,
Kristian

N95 Mass storage mode

how can i transfer my device to the "mass storage mode" to be able to download maps?
thank you

Hmm maybe you have used the Maps app. while you were connected via USB to your computer. Disconnect your phone from the pc (you may format your card if you don't have any important data on it, just for safe ), run the Map application once to create the folders as mentioned above. Connect your phone to your computer via USB Mass storage mode (described above), then use the Nokia Map Loader application. I couldn't download maps to my phone either, because it was connected to my computer all the while! You have to connect your phone to the computer just for the time you are downloading the maps. So I think that will be your problem too. I hope I could help.
Regards,
csigaMessage Edited by csiga00 on 18-Aug-200705:20 PM

8310 desktop manager won't see photos in mass storage mode to transfer to computer

Redownloaded desktop manager today. Wasn't working. Download complete - no roxio on my computer software - should it show up separately? Will sync. Tells me no photos to download. Mass storage mode is on. What am I doing wrong? Thanks - Launa

Dear Launa
Do these things for your problem solution
AS you said re downloading completed an no roxio i dam shore that you donwload desktop manager 5.0 or 5.1 that will never work. Just follow the tips below
1.     download latest software from the BB web site its free. the latest version is 6.1
2.     Install and connect your device with PC using USB or Bluetooth. I preffer Cable (USB)
3.     Run it go to My Videos, My Pictures which are appeared on the left hand side pan of the software screen.
4.     Sync what ever you want.
If that does not work then do these
1.     If your data is on the memory card (Mostly the pictures and videos by default on the memory card but some time it is by default the phone memeory. If on the memory card then
2.     unplug you BB ad plug your BB again this time when you connect with the pc a message will be displayed on your BB screen which ask you to start Mass storage or not.
3.    Start Mass storage and copy paste the pictures you want from BB to PC or PC to BB
4.    For memory card instead of pluging the cable you can use a Memory Card Reader. But Mass Storage will be prefferd coz in that way you are able to browse both memories PHONE and CARD but in memory card case you just able to view card details not phone.
5.   Some time the folders are hidden in your PC and on the card for that Unhide all by going
if wndows 7 or vista then
My COmputer - > Organize -> Organize Folder and Stettings -> Scroll down and locate folder view and click the radio Show HIdden files and Folders. After that just beneth the Show Hidden Files and Folder Radio three options are checked "Hide Extentions for known file type and Hide protected operaing system files (recomended), just uncheck all of these and click ok it will prompt and message when unchecking just do it. and you see all the hidden files on the card. YOu can do it b going on Control Panel
For XP Users
Go to My Computer -> Tools -> Folder Option and the options are same as above stated and same here also you can do it by control pannel
Just let me know if this will solve your problem
Thanks and Regards
Muhammad Ehsan
IT Support Engineer
Ovex Technologies Pakistan

How do I get Mass Storage Mode Support turned on my BB?

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