How do I get MFP M476dn to scan from the document feeder from the computer?

How do I get my HP Color LaserJet MFP M476dn to scan from the document feeder when initiated from the computer? The printer will scan from the document feeder if it is initiated from the small screen on the printer, however when I try to initiate from the computer it scans a blank page. The printer acknoledges that the document feeder is loaded.

To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
I hope this helps!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Maybe you are looking for

  • SAP DMS Issue - CV01N

    HI all, I had integrated SAP ECC 6.0 DMS with Content Server. In the current Scenario, documents are to be uploaded in Content Server and later documents are to be linked with SAP application. (Say to ME22N - PO Transaction). My concern is, Can't we

  • How to use OCR with C6180

    Hi I have a C6180 on a Vista PC, and need to convert scanned document to text with OCR, is there a "how to" available for this function. Thanks Daniel This question was solved. View Solution.

  • FAX failure! Sending fax results in error every time.

    I have been trying to use an Apple USB modem on my iMac (latest version). Every time I attempt to send a word processing document I get a failure message. The modem dials and connects to the remote computer and says it is sending the document but the

  • Dulk delete operation

    hi I have few tables which needs to be purge every two months once (leaving the last two months data as a backup in the tables). Instead of a script with writing stright forward DELETE statements (DELETE * FROM table_name WHERE condition) for all the

  • ACL / ACE - Copy folder structure including all rights

    Dear readers A question about the proper settings in ACL/ACE for to copy a given folder structure incl. all ACL/ACE rights. Situation: On a OS X server, the admin user did setup a sample structure of folders and files with the corresponding access ri