How do I get money back when a purchase you made is unplayable on your device
How do you get money back that you spent on a purchase but the item is unplayable on your device
If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store. You should note that officially the iTunes Store does not give refunds and that the terms of sale state that "all sales are final". You can ask, though, and perhaps they'll make an exception for you. Just state why you feel a refund is deserved.
iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions
Similar Messages
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how do I get ITunes back when I get the error message :
The application "ITunes" unexpectedly quit while trying to restore it's windows. Do you want to restore it's windows?
I already tried reloading ITunes and it still doesn't startup.You didn't mention but are you still running a version of iPhoto older than iPhoto 11?
If yes, then go to the App Store and purchase the iP 11 app and install it. Back up your photo library first.
Once iP 11 is installed and has imported all your photos do a restart of the Mac.
This should resolve most issues with iTunes 10.6 and you should be able to run iTunes and sync up your iOS devices. -
I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?
Or purchase an Apple Gift Card for him to use to get a phone at Apple after Christmas. He gets the card as the Christmas gift and can go get the phone himself. It would cost you the same amount of money.
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I Lost my iphone how can i get it back when i havent turn on find my iphone i have already log in icloud and still have account and password
Contact your carrier and the police. If it was lost in a specific building, ask the people running it.
(124410) -
when I updated to IOS5 I lost two in game app purchases (the mighty eagle for angry birds and angry birds seasons), how do I get those back? They are not in my app purchased list in Itunes.
Contact iTunes Store support staff through the report a problem links in your account history or,
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store -
How do I get money back from App that keeps purchasing without authority?
Tap pet hotel keeps taking money from me how do I get it back I hav enow delted the app from computer and devices
Rob,
App Store: Downloading Older Versions of Apps - Apple Club may be helpful. -
HT1491 How do i get money back on purchasing item by mistakes ????
I have purchached temple run coins by mistake so is there any way we can get money back ?
If you have forgotten your security questions then you can get them sent to your rescue email address if you had assigned one to your apple id.
If you did not set up a rescue email then contact AppleCare for assistance in resetting your security questions. Follow the link below for the number in your country:
http://support.apple.com/kb/HE57 -
How I could get a receipt for the purchase i made in the app store?
I just purchased an app for my iMac and I was wondering how I could get a receipt for the purchase?
The redeipt comes in the your email automatically in 24 to 48 hours.
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Bought an app I did not want for 9.99 and need money back app named Cinema
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How do I get money back?
I purchased creative cloud, but for some reason was charged twice on my bank account. I was wondering how I could get my money back for the second charge? Also, when I changed cards on my adobe account that charged me twice on my bank account? I need to fix this immediately. Thanks!
Hi Jordan41
I can see that there were 2 Creative Cloud subscriptions under your Adobe ID - both from 22nd October.
One was cancelled and the charge refunded.
Your payment details have been updated but no charge has been taken from this card yet.
Please let me know what additional charges you are seeing.
Kind regards
Bev -
How can i get money back for a iphone app, how can i get money back for a iphone app
I go a 59p polaroid app, and the second day i tryed to use it, it would not start up. is there a way i can get my money back?
I understand what that's like, believe me. And adding problems with an Apple product really adds insult to injury. Trust me, calling them when the lines are open will be really good. They're very nice, and from my own experience they've always found a solution for me. When you're frenzied it's sometimes nice to talk to a person instead of fill out a form. Refer to my post above for their number, but I don't think they open until 9 'o clock Pacific Time or something like that. Good luck!
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My eight year old brother bought over 100 dollors of in app perchises on car town. How would i get the money back??
In the Settings app choose General then Restrictions. Require a password for each purchase and don't give the password to anyone esle.
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Pay for song but failed to download, how do i get money back??
Ok, i have the app tap tap revenge 3. i went into it and bought a song pack and it failed to download, so i re-purchased it and it failed again. now im $2.38 down the drain, anybody know how I can get the money back???
thnxhttp://www.apple.com/support/itunes/contact.html?form=download&topic=Downloading %20iTunes%20Store%20Purchases&subtopic=Download%20errors
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HT204088 WRONG PURCHASE HOW CAN I GET MONEY BACK
my son download a game that is suposs to be free but i got charge how can i get my money back
https://www.apple.com/support/contact/
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I had 12.69$ in my account then when i bought two 99 cent songs, it went down to 2.69$. I bought another 99 cent song and it went down to 69 cents and didnt even give me the song. Today when i signed onto my account I had 61 cents.
Look at your purchase history to make sure nothing is being purchased without your permission.
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