How do i get music when my security questions are apparently wrong?

I go to buy the song, enter my password, then it brings me to my security questions. I answer them, being very careful of spelling and capitalization, and it says theyre wrong. any tips?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(99723)

Similar Messages

  • How do I get account when forgot security questions?

    How do I get account when forgot security questions?

    select manage account at appleid.apple.com then select passwords and security, you can reset questions through your email there

  • How can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.

    how can i get my password and security questions back? everytime i write my mail in iForgot it doesnt send the mail to  my account, why? someone hacked me but i dont know how.
    example;
    my apple mail: [email protected]
    and i write down the account in iForgot [email protected] but i never recieve the mail asking for the new password, why? someone hacked me and change that and the security questions, what can i do?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5787 How do you get help with your security questions if you forget your answers?

    How do you get help with your security questions if you forget your answers?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97108)

  • How do i get answer to my security questions?

    How do I retreive answers to my security questions?

    This cannot be done. At best, you can reset your password, but you will not be able to reset your security questions unless you know the answers to your current security questions.
    To change your password...
    appleid.apple.com
    click "forgot my password"
    "Manage Your Apple ID"
    type in your email Apple ID
    check the email address that is your Apple ID.
    look email from Apple
    find the link to Reset Your Password in the email, click it.
    All the best!
    Nick

  • How can i get the answers of security question

    how can i get the answers of the questions for mt apple id

    Contact apple tech support and have them reset it for you.

  • HT204088 How can I get the answers of Security questions?

    Hello,
    How can I get the answers of the security questions?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
    Or you could see if the second half of Kappy's reply in this thread helps : https://discussions.apple.com/message/20357006#20357006

  • HT5622 how do i get to know my security questions because i dont remember them

    how do i get them and can i please have them sent to my email or somthing, thanks for the help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98107)

  • How do I get around or reset security questions that I have forgotten ie What was your first car ,without ringing during office hours?

    How do I get past forgotton security questions for buying from store. ie What was your first car.

    If you have a valid rescue email address, there’ll be a link to send a reset email to it. Use it, wait a few hours, and check the spam filter.
    If not, wait for Apple’s office hours and then phone them.
    If you’re desperate to make a purchase and have a credit card or unredeemed iTunes Store gift card, make a new Apple ID. iTunes Store credit and previous purchases can’t be transferred between them.
    (110466)

  • HT5312 How do I get to change my security questions?

    How can I change my security questions?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • How can I get my apple id security questions sent back to me via email, I totally forgot the answers

    I really need to buy stuff on itunes but I can;'t because I forgot my apple id security answers, can someone tell me how I can have them emailed to me?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106549)

  • How can i get my answer about Security question :(

    i need to help me In restoring the answer to your security question

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I cant buy music as the security questions are wrong apparently

    I do not have the answers to the security questions asked corrcetly

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • How do I find out what my security question are ?

    I've tried to down load an I tune and they are asking me to answer two questions fav job fav football team I answerd the questions then it came back as wrong answers so can you pleas tell me how I can sort this ??

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 How do i find out what my security questions are if i forget them??

    how do i find out my security questions if i dot remember them without contacting the support??

    If you didn't previously set up a rescue email address, you can't do that on your own.
    (95306)

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