How do I get my 5th gen. iPod touch running iOS 7.1.1 out of recovery mode?

One day I woke up and I found my iPod on the floor. I forgot to plug it in so I thought it died, but decided to test and see. When I tried to turn it on, the Apple logo went away and displayed the connect to iTunes screen. I connected it to iTunes and clicked restore. After a few minutes, there was an error message saying that iTunes couldn't restore the iPod and the error code was 21. Have any ideas on how to get it out of recovery mode? I'm desperate and my iPhone and/or iPad won't hold my 3,500+ songs. I miss my music. Thanks for the support! :)

Not good
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support.

Similar Messages

  • 5th Gen iPod Touch w. iOS 7 not recognized by iTunes 11.1

    On Wednesday I updated my 5th gen iPod Touch to iOS 7, and ran the latest iTunes 11.1 update on my MacBook Pro running OS X 10.8.5.
    For two days, everything worked fine, but today, when I plug in my fully charged iPod it is not recognized by iTunes.
    Some salient facts:
         1. My iPod shuffle is recognized by iTunes without problem when I plug it in to any USB port on my Mac.
         2. I tried all of Apple's troubleshooting suggestions - restarted iPod and computer, tried connecting to different USB ports on my Mac.
         3. My iPod touch will still charge when plugged in to my Mac.
    Any ideas? Thanks.

    I did try all of Apple's troubleshooting suggestions.  It was the cable - Thanks for the tip!
    It didn't occur to me to suspect that my still-new, Apple-brand cable went bad the same week Apple released two major software updates.

  • How can I get apps for my ipod touch with ios 2.2?

    I've been trying to search for games/apps for my iPod Touch but can't seem to find anything that doesn't required iOS 3.0 or greater.
    Does anyone have any suggested apps/games for the older gen ipod touch?  Is there a way to search the apps store for these older apps?

    If I may ask, why do you not just upgrade your iPod's operating system? Even the first-generation iPod touch can run iOS 3, and the 2nd-generation iPod touch can run iOS 4, though not all features work. Then you would have a much broader range of apps available to you.
    Regards.

  • IPod Touch 4 IOS 6.1.3 stuck in recovery mode

    Hello, I have an iPod Touch 4 on IOS 6.1.3 and it has been stuck in recovery mode for over 3 months. I tried EVERYTHING on the internet. When I plug my iPod in my computer, iTunes does NOT recognize it.
    I REALLY need help.
    My iPod :
    iPod Touch 4 - IOS 6.1.3
    Thank you for your answers

    If that doesn't work by the way,
    1. Make sure you have the latest version of iTunes installed.
    2. Make sure that the USB is connected fully on the device and the computer.
        a. If it's not working try another port on your computer.
        b. If that's not working try making sure your computer's USB ports are working by testing out another USB device.
    3. If THAT does not work, make sure that the connection on the cable is fully connected and nothing is broken
    4. Then if that does not work, I'm sorry my friend, but your will need to get an appointment with the Genius Bar at an Apple Store near you.
    Apple Store Locator:
    https://www.apple.com/retail/locator/
    I really hope this helps you out!
    -Waffaan

  • How can I get my 3rd gen IPOD Touch w/OS 6 to print to my AirPrint enabled Canon MX432 printer?

    I can't print from my IPOD Touch to my Canon 432 AirPrint enabled printer. Printer is wireless and works well with 2 desk top computers. Printer can be seen by my wife's IPhone.  IPod OS is 6.0. Does anyone know how to fix this? I'm assuming OS upgrades have disabled AirPrint functions.

    Have you tried the troubleshooting included here:
    iOS: AirPrint 101
    Are you sue you have a 3G (no cameras) iPod with iOS 6? A 3G can only go to 5.1.1 unless jailbroken. Jailbreaking frequently causes problems

  • How do I get apps on my iPod touch using iOS 4.2

    How do I download apps from app store using iOS 4.2

    Same way as always. Go to the App store app and select one compatible with your iPod and purchase it. Many app require iOS 4.3 or later and will not install on on a 2G iPod since a 2G can only go to 4.2.1

  • Why is the app store so laggy and unstable on the 4th gen iPod touch running iOS 6?

    the App Store lags and crashers heaps to the point were it is pretty much unusable

    of the 4 touch screen units we have we have a ios 5.1.1 touch and ipad that we did not upgrade after I did just my touch, but my wifes new iphone 4s that came with ios 6 has had no problems at all.  she went with the iphone 4s due to the "fire wire" connection issue. we both think it was a good for business / crappy for upgraders move on apples part ... we didnt want to have to buy an adapert for everything we use I ios devices for.

  • How to sync a 5th Gen iPod Touch

    My wife bought me a brand new 5th gen iPod Touch and it's not syncing with my full library (only about 75% of it).  How do I get all my music on this device?

    What type of media does not sync?
    What type of media does sync?
    Does the non-syncing media play in iTunes on the computer?
    What is different about the syncing and non-syncing media? For example detail format, where the media came from.

  • I bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    i bought a brand new 5th gen ipod touch. im trying to restore from itunes backup. then it says connect to itunes but my hp laptop is not syncing it. when i plug it in it does nothing but say connect to itunes... how do i fix this?

    Hey jtom234412,
    Thanks for the question. Based on the information you have provided, it sounds like your device is not detected in iTunes for Windows. The following resource may help resolve this issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Furthermore, if your device is in recovery mode (displaying an iTunes symbol, with a plug), see the relevant information under Step 5.
    Thanks,
    Matt M.

  • How can I get my 5th generation ipod to be recognized by my windows computer?

    How can I get my 5th generation ipod to be recognized by Windows? I can't download my itune purchased songs...it recognizes it as a camera instead.
    Please help.

    Se my resposne to one of your other posts

  • I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    I have a 5th Gen iPod Touch, I  downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7

    Go to Settings>iTunes and App Store and turn off SHOW ALL

  • How do i get ios7 on my ipod touch 4 Gen

    how do i get IOS7 on my ipod touch 4 Gen

    Sorry, no as it doesn't have sufficient RAM to run iOS 7.

  • I have a 5th Gen iPod Touch. I went in my messages to save a video in my camera roll. The video is not in my camera roll but my memory keeps on going down and I don not want to restore my iPod. Please help me

    I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME

    Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
    Come back with the results.
    An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
    First try:
    "First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
    as recommended by:
    How do I get rid of "other" storage: Apple Support Communities
    Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
    To restore from backup see:
    iOS: How to back up
    To restore to factory settings/new iPod see:
    iTunes: Restoring iOS software

  • 5th gen iPod Touch crashes spontaneously

    Hi there
    My 5th Gen iPod Touch crashes at random times, usually when on wifi.  When it does this, it resets my clock by ten or twenty or thirty minutes and I have to fix the time because it does not automatically restore via the Internet.  I tried restoring my iPod, both at home and at the Apple Store, but when the person helping me ran a diagnostic on it I was told nothing came up.  My diagnostic data was still on the iPod and I had three kernel panic reports and about eight reset counter reports, so I'm not sure why I was told that.  I've seen a similar thread on here saying it was probably the battery, so I thought that was the problem, but I've just been told otherwise.  I don't know what to do because last night I plugged in my iPod and left the room, then came back to find the screen cracked (I'm guessing having to do with the battery).  No one else was in the room and I didn't drop it.  Because I don't know how to reproduce the problem, I'm having a hard time proving it exists regardless of diagnostic data, and now it looks like I dropped it and that damaged the device, when that is honestly not the case.  Does anyone have any ideas? 
    Thank you.

    Hello
    No, I did not restore from backup.  I restored to factory settings at the Apple Store and when I got home and tried to set up my email, my iPod restarted again.  The time reset to ten minutes previous. 
    I'm mentioning the crash reports because they all correspond to the times my iPod restarted.  It has crashed four times in the last hour and all I've done is download two apps (Podcasts and Skype) and added my email accounts.
    Thanks very much.

  • Why won't my 5th Gen Ipod touch switch on?

    I have had my 5th Gen Ipod touch for 1 week. This morning it wouldn't switch on, the screen just stays black. Neither itunes or my computer recognise it but if I plug it into a mains charger the apple logo flashes slowly. I have tried everything suggested in the forums. Is there anything else I can do? Or is it a trip to the apple store?

    Try:
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for

  • How can I raise the volume on a video clip in Premiere Elements 12?

    I want to raise the volume on a video clip in Premiere Elements 12. Can anyone help?

  • How to activate WWAN on Satellite T210

    Hi! i have recently purchased TOSHIBA Satellite T210 and as i checked on the battery, i saw a SIM card slot..and i search it is a WWAN card slot. I want to know more about t and how to activate it... should i install another app to activate it? Becau

  • Export LR4 Preferences

    Just exported LR4 catalog from desktop computer to new laptop. On desktop, 'Preferences' subfolders were in Lightroom\Lightroom Settings folder so they did not seem to transfer with the LR catalog.  When I investigated, the preference sub folders ARE

  • Organisation structure - Shipping points

    Hi, We are about to implement SAP for one of our factories, and we are in business modeling stage. Question: is there any general rule when mapping the needed number of shipping points in a plant, except for "geographical" (if the shipping points are

  • Need some files to execure RFC to download file on the presentaion server

    Hi SAPGURUS, I need following files to setup my RFC program. Please let me know if you have it in your system. rfc.car car.exe rfcexec.exe thanks a lot for your help. Regards, Priti