How do I get My Adobe to accept the serial number of my new InDesign?  It says the SN is invalid.

How do I get My Adobe to accept the serial number of my new InDesign?  It says the SN is invalid.

Charles5391b if our website is stating that the serial number is invalid then please try a different web browser.  If you continue to experience the same difficulties then it is possible that your serial number is truely invalid.  You can contact our support team and have them check your serial number as well.  You can reach our chat support at http://adobe.ly/yxj0t6.

Similar Messages

  • Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

    Hello! I am attempting to register a product, my iPad, to my adobe products with its serial number and I am being told that the serial number is invalid. I am certain that the serial number is correct, and am unsure how to proceed.

    apart from the fact there's no way I could have answered your question confidently, I was also not able to supply my non-answer within your very tight time constraints.
    what happened? how'd you get on?

  • Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us." how does this possible..???

    I have a horrible time with my new Iphone-4, No SIM card found issues and while i tried to contact customer care with device serial number getting a messgae of "Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us."
    What step should i take next.

    Where did you get the phone?
    That phone was replaced by Apple or an AASP and was not returned to Apple as it should have been, or it was stolen from Apple or somewhere in the supply chain.
    You can not get support from Apple for that phone.
    Return it to wherever you got it and get your money back.

  • My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    My daughter locked her ipod and cant get back in. We talked to a tec over the phone and gave them the serial number but she said it was not the right one.

    your going to have to put the ipod into recovery mode and restore the device. Unfortunatly you will lose all the info on the device after the restore but if you have a backup for the device in itunes you will be able to get all the info back if no backup is on itunes all info will be lost you can find the backups on in itunes under the   edit>
    preferences>devices and check for the backup
    to put the ipod into recovery mode disconnect the ipod from the computer
    power down the ipod
    press and hold the home button than plug the device in and the itunes should give a message that states
    itunes has detected an ipod in recovery mode and must first be restored before it can be used
    than click the restore option in the summary page and issue resolved

  • HT1689 MY IPOD WAS STOLEN WHAT CAN I DO TO GET IT BACK OR BLOCK IT, ALL  I HAVE IS THE SERIAL NUMBER AND IS REGISTER IN APPLE BY THE SERIAL

    MY IPOD WAS STOLEN WHAT CAN I DO TO GET IT BACK OR BLOCK IT, ALL  I HAVE IS THE SERIAL NUMBER AND IS REGISTER IN APPLE BY THE SERIAL

    If you set up the Find My iPod service prior to the iPod going missing, then there is a chance that can be tracked, though it depends on a number of factors (the iPod is turned on, connected to a WiFi network, and has not had the Find My iPod service disabled). Log into icloud.com and go to the Find My iPhone section. Then contact the police, giving them any location information you get.
    If you did not set up Find My iPod, then there is no way to track it. Notify the police and change any passwords for any online accounts you may have used from your iPod (the iTunes Store, for instance). 
    Regards.
    Forum Tip: It is generally considered inappropriate to type all in uppercase letters in Internet discussions, as text that is typed all in uppercase is by convention considered to be shouting.  Uppercase is also more difficult to read, so please use all uppercase sparingly and only when you really mean to shout.
    Message was edited by: varjak paw

  • Is There Anyway I Can Get The Serial Number From My iPod Without Actually Having The iPod?

    Is There Anyway I Can Get The Serial Number From My iPod Without Actually Having The iPod?

    - Sign in hee and look:
    My Support Profile
    - On your syncing computer go to iTunes>Preferences>Devices and hover the mouse pointer over the iPod backup and the SN will pop up in a box.

  • I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

    I purchased Adobe sc6 master collection from software city and i cannot locate the redemption code, but I do have the serial number for mac, do i still need the redemption code and where would i find it?

    Hello,
    please have a look there: https://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    >>> Redeem your redemption code in three easy steps.
    Hans-Günter

  • I have bought a new computer and would like to transfer my AI program from the old to the new... I have the trial version on the new computer, but cannot seem to get Adobe to accept my serial number. Says it is invalid.

    I have a new computer.  I purchased Adobe Illustrator on the old one and now want to have it on my new computer.  I downloaded the trial version of AI. How do I go about putting my serial number into AI trial to keep the product?

    Moving this discussion to the Downloading, Installing, Setting Up forum.
    Ninaa43224110 what version of Illustrator are you installing?  Are you using the serial number registered under your account at http://www.adobe.com/?  For information on how to locate the registered serial number under your account please see Find your serial number quickly.

  • How do I get CS5 upgrade to recognize CS2 serial number

    Copy of CS5 upgrade whether downloaded or off CD will not recognize the CS2 serial number as a good number -- how do I load this on a new computer

    Found the answer -- http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html
    Contact Adobe Support for unlocking 
    If you can't resolve the issue, an Adobe Support agent can help. Adobe Support uses a process called unlocking to bypass the Serial Number Upgrade screen.
    Important: Adobe Support cannot unlock your serial number until they verify that you qualify for the upgrade. When you contact Adobe Support, be at your computer to complete the following upgrade verification workflow.
    Chat with an agent
      Click Chat Now, above, to contact an Adobe Support agent.
        Do one of the following in the Serial Number Upgrade screen: 
    Windows: Press Ctrl+Shift and then double-click.
    Mac OS: Press Command+Shift and then double-click.
      The Upgrade Code window appears.
        Read the Challenge Code to the Adobe Support agent.
    I was able to get the unlock code by chatting with an agent  -- almost 2 hours  but have the product CS5.5 Design Premium installed and it now shows as registered in my account.  Thank you for your help

  • HT4061 How can I get the serial number off my 3 g I lost the sim card tray and the phone won't turn on so can't check with computer either

    How can I find my serial number on iPhone as I have lost the sim tray and my phone won't turn on because it is broken

    Go to the copmuter you normally sync to an dopen itunes and click on edit then click on preferences then click on the devices tab then hover the mouse pointer over the backup of your phone and the information will be shown

  • HT1349 I need to register the serial number of a new iphone to my itunes library so that I can sync it....how do I that?

    My friend just upgraded her iPhone and gave me her old one.  It is the same as my iPhone but mine has quite a few features that no longer work so she is letting me use hers until it is time for an upgrade.  I tried to sync my itunes and apps to it but it is not allowing me.  How do I edit my iPhone information so that I can change the serial number to the new phone's?
    Thanks

    You can't change the seral number of the phone.  But if you backed up your old phone by syncing with iTunes you can set up her phone as a new iPhone and restore it from the backup of your old phone.   If you haven't backed up your old phone you need to do so by connecting it to iTunes and syncing it.  Then on her phone go to Settings>General>Reset>Erase All Contents and Settings.  Finally, follow this guide starting at step 3 to set it up and restore if from the backup of your old phone: http://support.apple.com/kb/HT2109.

  • My iPod was just stolen.  How do I find the Serial number so I can report it to the police?

    Hello!
    My iPod was just stolen.  How can I find the Serial number?

    See this article for information on where you can find your iPod's serial #.
    http://support.apple.com/kb/ht1459
    B-rock

  • Why does adobe not accept my serial Number from Elements 3.

    can't install elements 3

    Welcome to the forum.
    As has been pointed out, you are referring to Photoshop Elements. There are enough differences between the Elements versions, and Photoshop (Ps Elements' "big brother"), that it will be best to Move your post to the very active and helpful Photoshop Elements Forum. Your link, and any e-mail subscriptions will follow.
    Good luck,
    Hunt
    [Moved to Photoshop Elements Forum]

  • My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?, My iPod touch was stolen. Can you tell me how I can get the serial number from my iTunes account?

    My iPod touch was stolen. Can I get the serial number from my iTunes account?

    See the end of:
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it.
    - Apple will do nothing without a court order                                                
    Reporting a lost or stolen Apple product                                        
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • How to get Ciscoworks LMS 4.0.1 serial number

    How to get Ciscoworks LMS 4.0.1 serial number ? I need that to put the product under mainrtenance, and I can't manage to get it.
    Thanks for your help
    Roland

    as LMS 4.0.1 is a service pack on LMS 4.0 you need the serial number of your base installation of LMS 4.0.
    The serial number for software products is called "PAK" ("Product Authorization Key")
    For LMS there are 3 options to get the PAK:
    1) the PAK is printed on a paper sheet in the box in which LMS was sent to you. Sometimes it is also printed outside on the box.
    2) the mail you received from [email protected] after the online licensing process includes the PAK;
        the first lines of the email looks something like this:
    ===========================================================
    DO NOT DISCARD THIS EMAIL.
        Product Name          : R-LMS41-1.5K-MR-K9
        Product Description      : Update LMS 4.0 to 4.1 Base download for 1500 devices                                            
        Product Qty          : 1                                                    
        Product Authorization Key : 1354Jxxxxxx                                             
        Sales Order Number      : 117yyyyy
        Options Included: No additional features have been selected for this product.
    You have received this email because your email address was provided to
    Cisco  Systems during the registration process for a software license key file  to the CiscoWorks LAN Management Solution (LMS) software. 
    ===========================================================
    3) the license file itself contains the PAK, sourounded by the tags and <\PAK>
    the line looks like this:
        1354Jxxxxxx" SIGN=658Czzzzzzzz
    if you have access to your LMS server you can find the license file at the following location:
        NMSROOT\etc\licenses\1317812nnnnnn.lic
    open it with a text editor and you 'll find the PAK.
              [.... just tag your threads
                   and support the CSC initiative "CSC Helps Teachers Without Borders" - it's easy ! ]

Maybe you are looking for

  • NullPointerException Error

    Hello, I hope you can help me out with a Java excercise I am working on. I am using "Learn to Program with Java by John Smiley. It involves error checking to see if the user clicks cancel without sending a required string or sending an empty string o

  • Can't Set up to Apple Pay and can't find Apple Pay in my Passbook

    I have updated my iPod Touch 5th Gen. to iOS 8.1. I can't set up to Apple Pay in my Passbook and can't Find Apple Pay in my PassBook in my settings. How do I set this up for my iPod Touch? In My settings My PassBook app is not Listed but it is listed

  • Enabling comments and markups by default.

    My orginization uses Adobe Distiller, watching a shared netowrk location to automatically convert .prn files to PDF.  I am trying to find a way to make it to that these files BY DEFAULT have comments and markups enabled.  Does anyone know how to do t

  • Adobe Flash Player 11.7.700.202

    Hallo, leider ist der Adobe Flash Player 11.7.700.202 nicht kompatibel mit IE9 was Browser Spiele wie  http://s1.miramagia.de/ und http://railnation.de/ und http://www.farmerama.de/. betrifft. Genauso wie die .....179 Version, die auch nicht kompatib

  • How to guarantee data consistency in two tables

    Hi I have two tables debits and credits: create table debits client_id number; amount_debit number create table credits client_id number; amount_credit number Now I need to guarantee that sum(amount_debit) - sum(amount_credit) > 0 for a specific clie