How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

THe phone is NOT jail broken.. all i want to do is have it return back to how it was before i started the updae version process obviously it did not take and now it is locked into plave the screen will not change.. after reboots and shut down when i turn it back on the same screeen appears the cd disc with the music note over it and the arrow pointing upwards and a picture of the small end of the charge cord that fits into the actual compute.. The phoen is not jail broken all i want is to get my phone back so i can use it i logged into i tunes and there is no where on the page that gives direction to return it back to its original format prior to trying to up grade .. whe at do i need to do to unlock the frozen compent and reutrn it back to its normal point prior to trying the upgrade

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My phone is frozen with a picture of a plug and the itunes symbol. It won't let me click on to anything else!

I am new to iphones. I am not technically minded at all. I plugged my phone into the computer (Dell, Windows 7) and the window that popped up asked if I wanted updates. I clicked install. Then another window said it was unable to install as I needed the latest update of itunes. I thought I had that on my phone! Now my phone screen is totally frozen and won't do anything when I click the button at the bottom of the screen. Help!

When I typed "my phone won't turn on" in the support search box, a number of articles came up, including the following:
http://support.apple.com/kb/TS2802
http://support.apple.com/kb/TS3281

Trying to back up iCloud from a lost iPhone 5 to a new one but Choose backup option says "No iCloud backups are compatible with the version of iOS (7.1) on this iPhone" previous phone was at version 8.1.3

I recently lost my iPhone 5 and purchased a refurbished one on line, I'm trying to backup by iCloud to the new phone but when I get to the "Choose backup" screen I'm told "No iCloud backups are compatible with the version (7.1) on this iPhone". My previous iPhone had up to version 8.1.3. Now I'm stuck in the backup screen and can't get back to settings. How can I finish the backup and how do I get out of backup mode to possibly update to the version I need?

Hi AppleRobertion,
What you are going to need to do here is update your iPhone's version of the operating system to a version at least as new as the one on your backup - iOS 8.1.3. To do this, follow the directions in this article -
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Specifically -
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Once the update is complete you should be able to restore from your backup.
Thanks for using Apple Support Communities.
Sincerely,
Brett L

Before Mac OS X lion install I had over 50% free hard drive space on new MBP, but now my hard drive is full without me doing anything! How do I fix this??? Or should I just revert to Snow Leopard???

Before Mac OS X lion install I had over 50% free hard drive space on new MBP, but now my hard drive is full without me doing anything! How do I fix this??? Or should I just revert to Snow Leopard???

Sounds like the Time Machine Local Backup. Try turning Time Machine Off in System Preferences to verify.
See: OS X Lion: About Time Machine's "local snapshots" on portable Macs
But, your real problem is
I forgot to mention that I tried to use Disk Utility to Verify Disk, but it cannot. I get red errors that say the MacHD is corrupt and needs to be repaired. It says that in order to do this I need to use the Disk Utility on the install disk, but Lion doesn't have one!
Boot into Lion's Recovery (Hold ⌘R on Boot), select Disk Utility and then select Macintosh HD and click [Repair Disk]
Tony

My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

My ipod nano 6 will only play one or two songs then I have to force the next song to play. It will then start several songs before settling on one. This just started and I havent changed anything. How to I make it go back to playing songs continuously?

Then back it up and do a restore. If that does not work and if you are still under warranty, call Apple tech support or take the iPod to your local Apple Store or an AASP.
iPod Tutorials
iPod Manuals
iTunes & iPod Hints & Tips

Ran the 'Refresh' mode, now nothing is compatible with my version of firefox? No Add-ons, Extensions or Themes. Please help me get back to what I had.

I opened Firefox, and I had a bar along the bottom saying it needed to be optimized, so I could refresh Firefox. I understood that it would take it back to its original state, but I thought that I could add things that I wanted. But when it was "Refreshed", I could not add anything. Themes are "Not compatible with my version of Firefox". Add-ons do download, but I cannot install them. It takes me to a page that is too confusing for a non-tech person like me (a windows page that wants me to find the program that will install it). So I gave up (I also don't have alot of time to fix this). I checked for "updates" hoping that I could update the version and then add a theme, add-ons, extensions, etc. But it is up-to-date. Thank you for your help.

Normally, when you try to install an extension from the Mozilla Add-ons site, you get a progress bar that drops down temporarily from the address bar, and then a pop-up dialog asking you to approve the installation. Do you get either of those or just nothing happens?
As an example: https://addons.mozilla.org/firefox/addon/adblock-plus/
Could you test with the avast! extension disabled in case it is blocking these normal actions? You can do that on the Add-ons page. Either:
* Ctrl+Shift+a
* "3-bar" menu button (or Tools menu) > Add-ons
In the left column, click Extensions. Then find avast! on the right side and click Disable.
Often a link will appear above a disabled extension to restart Firefox. You can complete your work on the tab and click one of the links as the last step.
Any difference? Are other sites still a problem?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

I am switching from an iphone 4s to a 5s. When I try to restore from icloud and then choose a backup, it tells me "No iCloud backups are compatible with the version of iOS on this iphone." How can get into my new phone to update?

UUpdate the new iphone to iOS 8.3 before you try to restore the backup.

I have installed Firefox4 to find it is not compatible with my version of OSX how do I get version 3.6 back or do I just give up and use Safari?

I downloaded Version 4 and installed it. At no point did it say that it was not compatible with the version of OS X that I am running (10.4.11) now that it is installed it will not open but it has already up graded from 3.6 so I have lost the lot. How can I download a version of 3.6 so that I can use it again or should I just pack up and use Safari as all I can get from your site is version 4. HELP!!!

Go to this link and find your language:
http://www.mozilla.com/en-US/firefox/all-older.html

How do i get that little pop up menu with all the editing choices on it that i used to get? Is there a way to get the editing box to pop up as I make a new event instead of editing an event after i just made it ??????

How do i get that little pop up menu with all the editing choices on it that i used to get? Is there a way to get the editing box to pop up as I make a new event instead of editing an event after i just made it ??????

Michal,
iCal Help is a good place to start. Here are a couple of examples:

How can I confirm that my extensions are compatible with FF ver 4 and ver 5 before I upgrade?

When I have upgraded in the past I have been affected by extensions that do not work in the new version. How can I determine if my extensions are compatible with new versions. I have looked at knowledge base and other help but I can find nothing.

Thanks, Forewarned is forearmed.
Checking my incompatible extensions now seems to be less than when I just casually reviewed the list. Perhaps authors are still updating their products.
Most of my incompatible extensions are not critical. Perhaps the most important is AARDVARK which I use extensive prior to printing bank statements.
My incompatible extensions are:
Aardvark
Colourful Tabs
Image ToolBar
MS .NET Framework Assistant
Quick Page Zoom
Rewind/Fastforward Buttons
Windows Update

XULRunner keeps saying "error: platform version 20.0.1 is not compatible with min version=19 max version=19 "how do i fix this?

Windows XP SP3. Worked this morning! Now I get this error
XULRunner keeps saying "error: platform version 20.0.1 is not compatible with >min version=19.0 <max version=19.0" how do i fix this?

This is caused by a broken (corrupted) Firefox installation where not all files have been updated properly.
Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

TS4036 I've got a new iPad I'm trying to do an iCloud back up but keep being given the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad. How do I restore I cloud on my new device?

I've got a new iPad and am trying to do an iCloud backup but keep getting the following message: no iCloud backups are compatible with the version of iOS (6.1.3) on this iPad.
How do I restore info from iCloud onto my new device?

You would have to update your device first, before you can restore your iPad from your backup. Resolution: set it up as anew device, then update your device to the latest version "Settings > General > Updates", then reset your device again "Settings > General > Reset > Erase All Content and Settings" and then after the iPad restarts again, choose to restore your device from your backup.

How do I resolve: "Could not complete the Crop command because the file is not compatible with this version of Photoshop" error message?

Photoshop document created in current version of PSCC2014, now will not crop, resize, etc without throwing compatibility error.
"Could not complete the Crop command because the file is not compatible with this version of Photoshop."
How do I resolve without recreating the file?

Ooops. Hit save reply prematurely.
You may be able to open the flattened composite or the embedded JPEG preview of your file in Adobe Illustrator, GraphicConverter (Mac only) or some such application, but your layers will be gone.
The problem of working across a network is that it's not supported by Adobe:
This is the boilerplate text often used in connection to saving to a network (please NOTE the part where it explains that normally, it does work, but that it is impossible to troubleshoot someone else's network remotely, and that's why it's not supported by Adobe):
If you are opening files over a network or saving them to a network server, please cease and desist immediately in the event you are currently experiencing problems with one or more files. Working across a network is not supported.
See:
http://kb2.adobe.com/cps/406/kb406793.html
Copy the CLOSED file from your server to your local hard disk, work on it, save it again to your local hard disk, close it, and copy the closed file back to the server.
Of course, the fact that Adobe does not support working across a network does not necessarily mean it won't work. It should.
Adobe's position is that there are too many variables in a network environment for them to guarantee that everything will work correctly in every network, especially given the fact that if something does not work properly, it's probably the network's fault, and Adobe has no way of troubleshooting your network.
If you can't work locally, you are on your own, and if something happens, you're on your own. If you must work from a server, make sure your network administrator is a competent professional.
When problems arise, a lot of valuable work can be lost.

When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

When I try to install adobe photoshop 13 on my computer it comes up with the following error message " This installer does not support installation on a 64bit windows operating system" error code 6. How to I recify this? TIA

You can try downloading the 64 bit version. You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

I have an ipad mini. From one moment to another a document that was created and used on pages app ( on the ipad mini) does not want to open ( When pressed it states " document cant be opened). How can I make this document open again?
I have tried back ups and restoring, resetting, and even updating the pages app. And nothing has worked.

How do I get my bookmarks back, I downloaded version 4.0 that said it is compatible with all versions of OSx. Which it is not!!! So now it won't start FireFox, before I do anything else how do I get my bookmarks back?

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