How do I get my computer to "allow" a Java upload? It will not even accept the link from your support page.

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How do I get my computer to recognize my iPod touch? I have tried all the steps already.

How do I get my computer to recognize my iPod touch? I have tried all the support steps online already.

Did you do everthing here including removing and reinstalling all the the Apple software using the instruction within?
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
Then try another computer to help determine if the problem is a compter or iPod problem.

My work computer runs Outlook 2003, which I know will not work with the iCloud, so I hard sync. But then the new info on my iPhone does not backup to iCloud. Is there a solution?

I have a Macbook and iPhone and like to back up to iCloud. However, my work computer runs Outlook 2003, which I know will not work with the iCloud. The company has no plans to update anytime soon. Since the calendar and contact list on my office computer are my primay ones, I hard sync through iTunes. The problem is that any data synced from Outlook 2003 to the iPhone from iTunes does NOT later backup to iCloud. Is there a solution?

I have the same problem with Outlook 2003 and Win XP which the multinational organisation I work for standardises on and will probably stay with forever!

My sons ipod says disavled for 22,807,916 min and will not allow me to restore what do i do? it says on the computer that we have to enter password but it will not even show the slide to unlock part. and he does no know the password.

my sons ipod says disabled for 22,807,916 min and will not allow me to restore it. on the computer is says that i have to enter his password but the slid to unlock is not even of the screen, HELP!!!!

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do I get my ipod out of recovery mode as it will not allow me to restore it through my itunes it keeps telling me that there is an unknown error

I had forgotten my password for my ipod touch and followed the steps to put it in to recovery mode now it will not allow me to take it out of recovery mode

Hi, Mandapanda3.
Thank you for visiting Apple Support Communities.
I would need a little more information regarding the exact error you received to better assist you. However, here are the best troubleshooting resources to start with when not being able to update or restore your iOS device.
Resolve iOS update and restore errors in iTunes
Get help with iOS update and restore errors
-Jason H.

HT5312 Help!!! I am at my wits end. Can anyone tell me how to have my security questions re-set? Truth is I do not even remember the questions and so dont know the answers I keep getting refered to 'answer security questions' when I reset my password hel

Hi can anyone help me with the solution to get my security questions and answers re-set?
I have done everything the site asks you to do/ reset passwords/ confirm re-send mail and so on BUT the site still does a 360 back to answer security
questions to confirm your identity....that is the point -I do not rememeber the questions and certainly therefore dont remember answers to questions that I am supposed to recall....so what do I do?
For the last 8 months ++ I've gone full circle and am at my wits end?
Anyone have some deep wisdom on this issue
Thanks and regards

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

How do you get rid of files which you downloaded but they will not show you their location?

I have downloaded a file from the internet and i can find it when i look under "mpg.download" but the finder will not actually show me the location of the file so I can manually remove it. I suspect it is a viral file which will cause some problems. How do you remove these type of files?

Look in your Downloads folder.

I cannot get onto my iCloud to manage my storage, it will not let me access iCloud from my system preferences

I am trying to get onto my iCloud account to renew my storage for the year, but I cannot access it. When I go to System Preferences and click MobileMe, I get an error message that says I cannot connect to the server. Is there another way to change my storage plan?
Thanks!

You can only pay to continue your free extra storage from System Preferences on a compliant Mac or from Settings on an iOS5/6 device. If you cannot access either of these then I'm afraid your choices are to go to http://icloud.com and delete as much data as possible to bring yourself below 5GB (assuming you are indeed over it) or to upgrade your Mac to Lion or Mountain Lion - you have less than a day to do this, which doesn't make it an advisable course of action.
If you decide to upgrade, what you can do depends on your Mac's specifications. If you are on Leopard you will have to upgrade to Snow Leopard first (Intel Mac required).
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
To purchase it you will have to ring Apple at the number given at the bottom left of this page.
The requirements for Mountain Lion are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

I have downloaded Navfree GPS from the app store. It says that it is over 20mb so download via desktop computer. That has happened but it will not sync with the iphone but sits saying 'loading'. What can be done about this please?

I have downloaded Navfree GPS from the app store.
It will not transfer from the desktop to the iphone .
Can somebody help please?

Someone help! I dont know how to do this and please put the words into an easy way to understand because im young...

I want to get rid of my guest user account. It will not let me delete it from the user

I did not have the guest user account available and then after I changed some of my setting for my mail, I noticed that when I logged back in the guest user icon was present. I do not want to have this guest user account on my log in screen. I tried to delete it from my system preferences but all it does is disable the guest user but the icon still appears. I need some help!

http://osxdaily.com/2011/10/13/disable-guest-user-account-mac-os-x-10-7-2-login- screen/
Thanks to Brad Caldwell for the questions and screenshot via Twitter, you can follow us there too.
How to disable that “Guest User” from appearing at the OS X 10.7.2 login screen
Open System Preferences
Click on “Security & Privacy”
Click the lock in the lower corner and type in your administrative password to unlock the control panel
Check the box next to “Disable restarting to Safari when screen is locked”
This prevents the Guest User account from being visible at the login screen both during reboot and at the login screen. Again, it’s highly recommended to keep this enabled for security purposes, but if your Mac is locked down with a security cable or you don’t have any use for Find My Mac, you could disable this and not feel too bad about it.

My 2nd gen ipod touch will sync to my computer yet my music i just bought will not go onto the ipod

anyone else have this problem if so tell me what you did to fix it

There are no error messages and yes the iPod is signed into the account that the music was purchased from but what happens is I sync my iPod and it tells me all my music is on there, but it is not in the library and if you search one of the purchased songs it shows up on the iPod. And everytime I click on the song that comes up after searching it takes me to my library for about 5 seconds then puts me at the home screen

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

I need to install iWork 09 so I can open the many pages document files that will NOT open under the new pages 5. Mavericks will not accept an install from my iWork's 09 CD. How do I get around this?

Hi, I'm helping StringSinger2 with this problem.
The previously installed version is Pages 3.0.3 (the same as from iWork 08). This version (Pages 3.0.3/iWork 08) is incompatible with Pages 5.
That is why it would be helpful to install iWork 09, which is the version between the two. It will open the older 08 files, and its saved files are readable by the new Pages5.
SO...
When I try to install iWorks 09 from my retail DVD the error message is "the installer is damaged". (I know the dvd is good, I installed iWorks09 to my laptop today.) Is the "installer" part of the system files? And - If that is damaged is there a patch for that?
Many Thanks!

I deauthorized my 2 Macs, how do I get them reauthorized? I can't access my music, it's in the cloud and won't allow access unless computer is authorized.

I deauthorized all computers from iTunes to get rid of an old computer. Now I cannot get my current 2 Macs re-authorized, hence cannot play my music.... it is in the cloud and will not play because the computers are "not authorized." I am not getting an option to authorize either of my computers in my iTunes account. Is there a function elsewhere in the computer that gets the iTune authorizations?

It's done via the Store drop-down menu e.g.

How do i get my computer to remember useer names & passwords

how do i get my computer to remember my username & passwords

Hi,
In your preferences (Tools -> Options in the menu), go to the "Security" tab and make sure "Remember Passwords for sites" is checked. Also, if you have previously clicked the "Never" option for remembering username/password for a specific site, and have changed your mind, the site should appear when you click "Exceptions" next to "Remember passwords for sites".
Some sites do not allow the browser to supply a username/password for you, such as sites whose login pages are made with Flash. If you're able to save passwords for some sites but not others, this may be the problem.
Here is a link to more information about saving usernames and passwords: [https://support.mozilla.com/en-US/kb/make-firefox-remember-usernames-and-passwords]

How do I get my computer to "allow" a Java upload? It will not even accept the link from your support page.

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