How do I get my CS 5.5 design premium to install on my computer?

I am having problems getting my download to work properly for my CS 5.5 design premium that i registered and have the product key for. Once i selest the download it loads for a whole but will not complete the download? It says there is an error or I don't have access?

if you follow all 7 steps you can directly download a trial here:  Download Adobe CS5.5 Trials: Direct Links (no Assistant / Manager) | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies. 
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com). 
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

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