How do I get my ereader to appear on the left hand side of Digital Editions?

I have a Kobo Vox ereader and it works well. It connects to my computer and appears when I look at My Computer. It doesn not appear on the left hand side of Digital Editions under Devices (devices does not appear either) when ADE is started. The book I downloaded appears in ADE and is readable in ADE. How do I get the Kobo to appear within ADE so I can transfer the book. ADE does not seem to see the device to ask me to register it as the help screen suggest it might. I've made sure that it is connected before I open ADE. Please help.

The eReader is authorized/activated with an AdobeID rather than with a computer.
It is possible to have multiple computers and multiple devices all authorized with the same ID.
The eReader gets its authorization when you Authorize Device from any computer;
and then should work find when connected to any other computer authorized with the same ID.
~~~
One possible reason for your issue is that you haven't authorized the laptop with your AdobeID.
In that case ADE generates an anonymous/implicit ID with very limited capabilities.
In particular, one capability missing is the ability to pass the implicit ID onto a device;
so it is possible (???) that in that case ADE does not show the device.
If that is the case
ctrl-shift-D to ADE (cmd-shift-D if it's a Mac) on the laptop to remove the anonymous ID
restart ADE (maybe not needed)
authorize ADE with the same ID as you are using on the desktop
restart ADE (maybe not needed)
plug in the eReader and see if it is recognized

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How do I get my ereader to appear on the left hand side of Digital Editions?

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