How do I get my icloud payment refunded?

Hello,
Can anyone help me? I would like the charges for my icloud account to be refunded, I dont use it etc and it states on the bill I am entitled to a refund within 15 days, I just dont know who to contact to assist me?

You can cancel an iCloud storage upgrade but only within 15 days of buying:
Apple seem to have made this as difficult as possible. You may be able to do this using http://expresslane.apple.com - Click on 'More products and services', then 'iCloud', 'Account and setup' then 'This topic is not listed'. Explain the situation in the box provided and wait for a response - include a phone number. However you may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.
In that event you will need to phone them directly, using the Apple Online Store number given at the bottom of this page. The first person you speak to may tell you to do it from the iCloud website but this is not possible. Politely insist on escalating the issue to a more senior person and eventually you should be able to get through to someone who can deal with this (you may have to wait for them to call you back) - you will be asked security questions and for part of your credit card number to identify yourself.
If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
http://help.apple.com/icloud/#mm12eecb08e7

Similar Messages

  • HT4859 How do I get a iCloud storage refund?

    How do I get an iCloud storage refund?

    Too late for you, but...
    Anyone in the UK who stmbled into this thread,
    looking for the answer on how to get a refund on an unnecessary iCloud storage
    upgrade, clik on this link:
    HT4874 iCloud Storage Upgrade refund
    You only have 15 days to do this after purchase.
    I found getting to the right place a puzzle that might stump a genius
    at  cryptic crossword puzzles.

  • TS4009 How do I get an iCloud storage refund

    How do I get an iCloud storage refund because I upgraded it to 15 thinking it would give me more iPad storage space. But it didn't.
    What do I do?

    You can cancel an iCloud storage upgrade within 15 days of buying:
    Apple have made this as difficult as possible. However two posters have managed to achieve this. Elizellen was able to use Express Lane to get a refund:
    https://discussions.apple.com/message/19323996#19323996
    However if you use Express Lane may find you cannot proceed without entering a hardware serial number which is still eligible for AppleCare.  julia22 managed to find a way round that by phoning them - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
    If it is more than 15 days since you purchased the storage you cannot cancel it for a refund; you can downgrade your plan as from your next renewal date. Please see
    http://help.apple.com/icloud/#mmd602084a
    and expand 'Downgrade your storage for the next plan year'.

  • TS4009 How do I get a full uk refund for additional storage bought but realized not needed?

    How do I get a full uk refund for additional storage bought but realized not needed?
    All I wanted to do was upgrade my ipad 2 to ios 6 but in my settings it was greyed out and it told me I did not have enough storage to upgrade so I bought additional icloud storage and realised that this made no difference whatsoever
    Now I was a refund but typical apple, one click to buy but a million and a phone call to get back
    I just want this iPad upgraded and my refund for storage that aint storage!?? and someone to explain to me in LAYMAN's terms what the difference is between iPad storage and iCloud and what is the point if you cannot upgrade even though you bought more storage!?
    Thank you

    iCloud: Photo Stream troubleshooting - Support - Apple
    Use instructions to downgrade your storage.
    difference in laymans terms is simple. You ipad has local storage. Icloud is storage on apple server, that people by to create backup. Local storage for ipad can not be expanded. New ipad with bigger storage can be purchased and Apple makes them is up to 128 gigs size.

  • How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's Imac?  I have a list of his passwords, but nothing works!

    How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's iMac?  I have a list of his passwords, but nothing works!  I know his email, but that account has been cancelled for security purposes, so we can't just request a new one.  I tried his security questions to no avail.
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  • HT1766 When I setup my new iPhone 5c I inadvertently entered wrong email address for apple id.  I cannot verify the email sent.  I have a new apple id, but can neither use nor delete the iCloud account.  How do I get an iCloud account for this phone?

    When I set up my new iPhone 5c I inadvertently used wrong email for setting up my apple id.  I have since setup an id with correct email, but cannot verify the first account.  I cannot delete it either.  How can I get an iCloud account for this phone?

    You said "have since setup an id with correct email, but cannot verify the first account.  I cannot delete it either. ".
    Why can't you verify it?
    Do you not receive the verification email address?
    If problem contact iTunes by:
    http://www.apple.com/support/itunes/contact/

  • How do I get separate iCloud accounts for each family members device and still share iTunes?

    how do I get separate iCloud's for each family members iPhone, iPod and iPad and still share iTunes?

    Have everyone share the same iTunes store ID, but use separate IDs for iCloud.  The ID you use for iCloud does not have to be the same as the ID you use for the iTunes & App store.

  • HT201317 When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple account is valid but not an iCloud account. How do I get an iCloud account? Thank you

    When I go to log onto iCloud using my Windows 7 and it asks for my login information, I get the error saying my Apple ID is valid but not an iCloud account. How do I get an iCloud account?
    I don't have any apple products personally, this is for work to use Photo Stream so when Superintendents & Project Managers take pictures of their construction site, I am able to have those images immediately.
    Thank you

    You can not create an iCloud account using a PC, you will need an Apple product. Once the account exists you can logon to it from a PC.

  • How can i get my icloud restored back to a previous date

    Does anyone know how I can get my icloud restored back to a week ago?  My two separate apple iPhones had their iCloud accounts merged and I got my personal accounts and work accounts merged.  When trying to split them back up again, I deleted all my contacts on icloud and now I can't get them back.  can i get my icloud restored?  I restored my phone, but that didn't work.  Thanks for your help.

    A partition is just a section of the disk set aside for a particular purpose. In this case, we're talking about a Mac partition and a Windows partition. They have different formats, which is how the data is stored. The disks that came with your Mac will create the Mac partition when you install, but most likely you'll lose the Windows partition. You've got kind of a mess at this point. What you should do is install the Mac OS and get everything as you want it. Then run Bootcamp to create a Windows partition and let Bootcamp do the Windows installation for you. Grant gave you good advice earlier. Don't let Windows do any partitioning. That's how you got into this mess.

  • How do I get my iCloud pics from a different phone

    How do I get my iCloud from my iPhone 3GS to my iPhone 4

    I don't know what you mean by "iCoud pics", since you can't archive pics on icloud.  The only thing you can do is have camera roll be part of a backup to icloud.  If that's what you mean, then the only way to get them back is to perform a restore to the device, which means you'll lose anything new since the last backup.  On the other hand if you just want to get pictures from one device to another...
    Sync them to your computer and then sync to the other device.
    Or.. email them to yourself.
    Or copy them to a service like Dropbox and download them to the other device.

  • HT201274 I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

    I have my brothers icloud account on my ipad and i want my icloud account back I have all my games from my acount but I can see his massages notes etc how can I get my icloud account back I tried so many things please help .???

    go to settings and sign out his apple id in the sections i tell you:
    1.game center
    2.itunes and appstore
    3.messages
    4.icloud(delete acount;it wont realy delete it will only remove from your ipad)
    5.facetime
    and then enter your icloud in each and every section

  • What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

    What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • How do you get your icloud on to your new phone?

    how do you get your icloud on to your new phone?

    If you mean how do you sign into your iCloud account, go to Settings>iCloud and sign in with your iCloud ID and password.
    Or did you mean how do you restore your iCloud backup to your new phone?

  • How do I get the iCloud to save and sync and upload info from both the devices on my account. Right now I can only do one

    How do I get the iCloud to save and sync and upload info from both the devices on my account. Right now I can only do one

    You must put each device on the Verizon cloud.
    Not both lines on one.
    Go and set up a my Verizon account for the second line and you will have Verizon cloud service on that line.
    Oh the term "icloud" is a trademark of Apple Inc. Verizon is not Apple.
    Good Luck

  • When i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?

    when i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?
    I need to deactive icloud to be able to repair my phone as it is damaged. however when signing into icloud it appears with a box asking me to verify the information in my email. When loging into my email inbox, there is no message there from icloud to verify. so how do I get onto icloud or how else can I deactivate it without using my device?

    Hi ryball89,
    Happy Holidays!  If you are having issues with the verification email for your iCloud/Apple ID, follow the steps below:
    If you didn't receive your verification or reset email - Apple Support
    http://support.apple.com/en-us/HT201455
    If you didn't receive your verification or reset email
    Not sure where that email was sent? Here are some tips to help you find it.
    When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
    Search for the email
    We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
    Make sure you're checking the correct email account
    If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account. 
    If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
    Resend the email
    To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
    To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
    Make sure that you're getting email
    If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address. 
    Contact us
    Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
    Cheers,
    Judy

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