How do I get my iPad Videos app to work?

I have the iPad 2. I'm having trouble getting the Videos app that came with the iPad to work. I have several videos on there and when I click on it, it just opens to a black screen. If I swipe from left to right and type in one of the movies on the videos app, it flickers, but won't play. I saw with someone else who had this problem they were told to hit the home button twice, then click on the "minus" sign on the icons of the apps that were open. Well, the iPad 2 doesn't have that. When you hit the button twice, it pulls up all the apps you own/are open at the bottom of the screen to scroll through easily, but none of them have the minus symbol to close them. As far as I know, there is no way to "close" apps on the iPad 2. Any help? If I could delete and reinstall it, that'd be great, but it comes with the iPad so I can't do that.
Thanks

What am am I doing wrong then? Because I've done **exactly** those things and the minus sign never appears. Do I have something set up wrong in my settings. If I press and hold one of the apps, they shake and an "x" appears on most of them *except* the apps that came with the iPad (including the "Videos" app). I've also done the tapping the home screen button thing. The icons appear at the bottom of the screen like they're supposed to, and when I press and hold one of the apps, they all start to wiggle, *however* no minus signs appear. Please understand that, "x"s appear on the apps that I have installed, **nothing** appears on the apps that came automatically on the iPad, and no minuses/minus symbols appear on the apps at all. **That** is why I'm having trouble. I can't close and reopen it to see if that will fix it. Is there a setting (under "settings") that I can change so that I *can* open and close the apps (so that a minus sign does appear on the apps)?

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