How do I get my iPod fixed?

My ipod is broken. The USB thing is messed up. it has been broken for awhile, and about 2 weeks ago, i put in for it to get fixed, but i never sent it in. And it said it would expire in 10 days. But now i really do want to send it in, and when i go to the warranty thing, it says there is a service request in progress or something like that. I lost the email with all the information, so i don't know what to do. It won't let me resend my information. What am i supposed to dO?

Call AppleCare.

Similar Messages

How can I get my iPod fixed?

My white ipod touch is only 5 months old but i dropped it and the screen cracked and my dad replaced it temporarily because it grounds. Im also experiencing white screen and the camera sometimes wont work but beforehand this happens alot and shows gray screen. What should I do and where should I get it fix? I'm from Philippines. How much will it cost?

This is the service information for the US.
Your best approach would be an Apple genius bar and have them give you a quote of repair/replaceement...damage due to dropping is not covered by the Apple warranty.

How do i get my ipod nano touch screen fixed?

How do i get the ipod nano touch screen fixed?

Hello Kimberly j,
You can either set up a service request with Apple through this or you can bring it into your local Apple Store/AASP and have them set one up for you.
https://selfsolve.apple.com/GetWarranty.do
Another option would be a 3rd party repair company who would be able to fix the iPod at a much lower cost.
B-rock

HT201413 I have restored and updated my ipod from recovery mode however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again?

I have restored and updated my ipod from recovery mode, however I still have the usb cord and itunes icon on the ipod when it is switched on. How can I get my ipod to work again? I have updated and restored 5 times! When connected to itunes it only shows the summary page saying ipod in recovery mode.

Fixed it!
1. Made sure itunes software was up to date
2. Pressed and held 'home' button and 'on-off' button at the same time for about 10 seconds till ipod reset (I hadn't done this step previously)
3. Connected to itunes
4. Pressed restore and update ipod
Update successful and ipod taken out of recovery mode

How can i get my ipod to down load when it says directory is corrupted?

how can i get my ipod to download when it says directory is corrupted?

- Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
Try the following to rule out a software problem
- Reset the iOS device. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iOS device.
- Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack or other hardware problem..
Apple Retail Store - Genius Bar
If not under warranty Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following will replace the jack for less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the jack yourself
iPod Touch Repair – iFixit

How can you get your ipod touch serial number from apple beacause my ipod was stolen

how can i get my ipod serial number from apple

http://support.apple.com/kb/HT2526?viewlocale=en_US
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Tap to click not working properly in Mountain Lion. How do I get apple to fix this major issue with mountain lion?

The tap to click does not work with mountain lion as it did before the mountain lion install. I purchased a brand new imac in August of 2011 and got a wireless keyboard and selected the wireless trackpad instead of a mouse. The trackpad worked wonderful pre upgrade with tap to click. Now after the install of the newest beast, I have to actually press the trackpad rather than a slight tap. I have carpel tunnel and this is causing great stress upon my hand. How do I get apple to fix this major issue with mountain lion?

Perhaps, I was not clear enough.
I have an imac purchased in Aug. 2011 which came with Lion 10.6 (two uprades before mountain lion)
Recently, I just purchased a macbook pro retina with Mountain Lion
On my imac, my settings allowed me to "tap to click" everything EXCEPT the initial log in at the star up of my imac, again running Lion 10.6
On my macbook pro retina which has Mountain Lion, I set up the "tap to click" option, but notice that a "hard" click was neccessary when trying to click things. I thought this was a macbook thing (my first one) so I went and upgraded my imac to Mountain LIon, BIG MISTAKE! Now both my imac AND my macbook only have limited "tap to click" options. Before mountain lion I could "tap" to highlight and select text, tap and drag, and many other thiings that Mountain Lion has disabled.
I am truly surprised that no one has noticed this MAJOR issue.
Is there a way to uninstall this update, similar to how on a PC you can go back to a restore point.
On another note even the way PREVIEW has changed is less user friendly, there used to be icons on the bottom right corner of the screen, now I have to double tap and select the option I would like to switch between contacts and thumbnails. This is really annoying and is causing me time when reviewing files.
Just in case anyone was wondering, I did go to system preferences -> trackpad -> select tap to click
In fact almost all of the trackpad functions have been selected.

How do I get my ipod to play a playlist from reverse order? (Start with recently added song instead of first added)

How do I get my ipod to play a playlist from reverse order? (Start with recently added song instead of first added)
So I'm adding new songs to a very old playlist? Is there anyway that when I add them, they automatically go to top of playlist? How about getting one song to the top of a playlist. That drag to arrange function is very annoying because it is slow and the playlist does not scroll up very well on a PC.

Make a new playlist by pressing the little plus button at the very lower left corner of iTunes. An new playlist will appear in the Source pane called "untitled playlist". While the name is highlighted, you can change it to whatever you want. Drag all of the tracks from all the albums that comprise a single book to that playlist. Sync that playlist to your iPod.

I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

I have a ipod, but recently updated my laptop, how do I get my ipod to sync with my new PC, when I connect the USB the ipod say's "connected" eject before disconnecting

See KB Article: How to use your iPod to move your music to a new computer

One laptop died. I have a new laptop now. How can I get my Ipod song list on the new laptop without downloading each c.d.?

My first laptop died. I have a new laptop now. How can I get my Ipod song list on the new laptop without downloading each c.d.?

See this older post from another forum member Zevoneer covering the different ways to copy content from your iPod to your PC.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

I am a new ipod touch user; have gone through all the dowload/install stuff, plugged the device into my computer but ipod screen still shows plug in to tunes. I am totally computer useless - how can I get my ipod to work, please? Charles Jones.

You did install the latest iTunes (10.5) right? If the problem was that iTunes does not see the iPod try:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

When I want to get an app, an error message comes up saying I need 3.0 software update. How do I get my ipod updated in itunes, when itunes says my ipod is already updated?

When I want to get an app, an error message comes up saying I need 3.0 software update. How do I get my ipod updated in itunes, when itunes says my ipod is already updated?
OR if I cannot update to software 3.0, how can I find apps that will work just for my ipod touch?

It sounds like you have a 1G iPod Touch, in which case you can only upgrade to iOS version 3.1. Here is a link to purchase the update.
http://support.apple.com/kb/HT2052
B-rock

How do I get an iPod touch to turn on other than the normal way. It has been dropped and all I can get is a blank screen. Have tried holding the HOME button down for 30 sec. but that didn't work.

How does one get an iPod nano to turn on other than the "normal" way? This one has been dropped and all I can get is a blank screen. I have tried holding down the HOME button to restart it but no go. When I connect it to my computer, I am told to enter the PASSCODE which I cannot do as there is no touchpad.

David ..
Your topic refers to an iPod touch
Then you say: How does one get an iPod nano to turn on ......
If it's an iPod touch, try a reset.
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, whether it's an iPod nano or touch, it probably needs service > Apple - Support - Service Answer Center

When I try to download anything from iTunes or the app store on my iPod touch, my sister's Apple ID comes up instead of my Apple ID. How can I get my iPod touch to ask for the password for my Apple ID rather that of my sister's.

When I try to download anything from iTunes or the App Store on my iPod Touch, my sister's Apple ID pops up instead of mine. How can I get my iPod Touch to display my Apple ID and ask for my password rather than display my sister's Apple ID?

You can try to tell the iPod to use yours:
1. Tap Settings
2. Navigate to "iTunes & App Store"
3. Tap Apple ID:
4. Tap "Sign Out"
5. Sign in to your account.

My computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

my computer no longer seesmy 3rd generation ipod nano. after following the on line directions to re-install I get a message it is ok to discinnect instead of do not disconnect. how to I get the ipod back onto my computer?

Hello rh3362,
I would start with this:
http://support.apple.com/kb/TS1369
Hope this helps.
~Julian

How do I get my iPod fixed?

Similar Messages

Maybe you are looking for