How do I get my itunes certificate if they do not send it to me.

I purchased an itunes certificate last night and I never received my confromation number. I don't know if this is the email address problem or what. I was charged but can not get to my money. Please advise.

Restore from your most recent backup.
You did backup your device beofre updating the software, right?

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How do I get my itunes certificate if they do not send it to me.

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