How do I get my iTunes match "reset" from Apple?
I would like to have Apple "reset" my iTunes match library. How do I go about requesting this?
If you want to "rematch" your library, then delete everything from icloud and run Match again.
Similar Messages
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HT3819 how can I play my iTunes Match on my Apple TV?
How can I play my iTunes Match on my Apple TV?
Get an AppleTV or use an HDMI cable from your MacBook Pro retina to the TV.
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PC crashed and now using a different PC. How do I get my iTunes library back from the failed PC on the PC being used now?
Extract the hard drive from the faulty computer and recover the library from it or see Recover your iTunes library from your iPod or iOS device. (At least one link in there may be useful even if you don't have such a device.)
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TS1424 How do I get unauthorized iTunes purchases removed from my bank account?
How do I get unauthorized itunes purchases removed from my bank account?
You can always dispute the charges with your bank, if possible. With Apple, they typically stand by the phrase that all sales are final. However, if you go to the iTunes Store, then click on your email address (Apple ID) in the black nav bar, and click on "Account"... you will see a "Purchase History" section. Here, select "See All." If the order is still processing, it will be at the top. If it has completed (at the bottom), click on the arrow next to the order number you want to inquire about. A new order page will open. Here you can click "Report a Problem" then click "Report a problem" (again) next to the item you want to dispute. Here you can chose your problem. You should likely use the "Other" category. It will be up to the customer service person on whether they grant you an exception to their normal rule that you can't get refunds.
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How can I subscribe to itunes Match redeeming from itunes card instead of using credit card?
Do you have another device (eg a computer) that also contains your music? If so, yes, you can turn off iTunes match and sync everything with a cable. Do you tend to buy new music from downloads or ripping CDs? If downloads, you can turn on "download purchases automatically" on the phone to make them available to you there, once you've cable-synced your current library. If CDs, you would have to manually sync with cable (or over local wifi) each time you add a new CD.
Matt -
So I have a lot of spoken-word MP3 files on my MacBook that are both too large and too low a bitrate for iTunes Match. Since I use iCloud to backup my phone, I don't manually sync my phone with my MacBook anymore.
How do I get these MP3s onto my iPhone's iPod app without deleting everything on the phone and manually syncing/backing up to my MacBook?You would have to turnoff match to manually sync those files to your phone, the. Turn match back on so you can use it like you normally would for all your match able music. iTunes works the same way now with match and your music like it does for iCloud and your contacts and calendars. In order to prevent duplication, you can't sync with a cloud service and manually on a computer the same information, unless you temporarily disable the cloud-type service - in your case iTunes match
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I made a few songs on Garage Band and shared them with my Apple TV, 1st generation. Then, my Itunes account got hacked and I had to change my Itunes ID and password. Now, those songs are only on the Apple TV drive, but do not show up on my Itunes music list. (I deleted them from the Garage Band application, apparently.) Is there some way to get them back onto my MacBook. I want to use them in an Imovie. Thanks.
Welcome to the Apple community.
Unfortunately, you would need to remove the hard drive from the Apple TV and connect it to your Mac using an appropriate cradle in order to remove those files. -
How do I get my Itunes to see the Apple TV?
I purchased apple TV today & have connected it with my wireless network & all is good from the TV end however I cannot get intunes to sync in with the Apple TV?
May also have to go into Preferences in iTunes and find the checkbox that says "Search for AppleTV's" It should be on but you may of turned it off in the past.
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How can I get a free screen replacement from apple?
The other day, I brought my two week old iphone 5c to school and I dropped it on concrete. When I picked it up, I just put it in my pocket and kept on walking. when I took it out again, i saw the phone was smashed! i was so upset, since it was brand new and i hadn't even had a chance to really go on it! The crack was HUGE! It's a huge spider web crack that spreads from the top way down to the bottom on the front screen. I was really confused cause my old phone was a crappy cheap little HTC and i had dropped it millions of times, and there isnt a single crack in it. My cracked iPhone is really new, and I payed for half of it! That was all my pocket money i had earned, EVER!!! I sent apple an email, but they just sent a stupid email saying, you cant contact us via email, for more information head to our website, blah blah blah! Seriously, don't they have time just to look at our emails?! Anyway, that you can your screen replaced for free! If anyone knows anything about this, PLEASE comment!!!
THANKS!The chances of finding a Apple store to replacde just the screen is not very likely. If you get it done by another place it will void your warranty.
Now if you call Apple Care, just ask for a Senior Advisor, they do have the power to grant you a 1 time excetpion to replace your phone. Just don't be a dick, I am have personally replaced before it really just depens on the advisor and a few other things.
They wont replace the screen, they will just replace the phone.
Now with that there a few ways to get it taken care of at that point and they will go over those options.
I wish you the best of luck.
1800 My Iphon -
How do I get the iTunes store to pull and use updated info from Gracenote?
I'm helping a music group fix their CD information, which was incorrect in the Gracenote database. Gracenote made the corrections, but the iTunes store is not reflecting the changes. I verified the changes were made by inserting the CD on a PC, and, through the iTunes client, asking it to pull the track info from Gracenote. The info is correct.
However, if you use the iTunes client to go to the store, the info in the store does not match what was pulled when sticking the CD in the drive and querying Gracenote. Also, if you go to the CD URL via a web browser to preview or purchase a digital download, the iTunes store web site is still showing the wrong information.
How do I get the iTunes store (that is, Apple's server, not the iTunes client) to pull and use updated (correct) CD information from Gracenote?Geek Girl,
The official Content Provider relationship with the Store depends how it was set up, and may be the group or their agent or a 3rd party such as TuneCore. They can go back through the same official channel that put the tracks in the Store in the first place.
Or, if it is simply an error, as opposed to an official change by the Artist, you can try the Feedback page:
http://www.apple.com/feedback/itunesapp.html -
How do I move my iTunes Match subscription to another country
I subscribed to iTunes Match 2 years ago, when I lived in Australia, and have renewed it again recently. Part of this process was to match 25,000 music tracks which took weeks to complete. It also chewed through a huge amount of bandwidth.
I have now moved across the Tasman to New Zealand and have a new username and password for the NZ store. However, my iTunes Match tracks are only available under my old Australian iTunes account.
How can I move my iTunes Match subscription from Australia to New Zealand without having to upload/match all of my library again? Or have to pay another annual subscription?
Hoping someone can help me!Pommieken wrote:
I have now moved across the Tasman to New Zealand and have a new username and password for the NZ store. However, my iTunes Match tracks are only available under my old Australian iTunes account.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
when i back up my iphone 5 so that i have all the info from my 4s on it, it wont put my music on it or let me do anything with it. how can i get my itunes to recognize that it is my new iphone and let me put stuff on it with out completely resetting it?
What version of iTunes are you running on your computer? You need to update to the current version.
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Playlists matching on computer and iphone? The playlists on my computer in itunes are not matching up with the "match" playlist on my iphone. New songs do show up when I add them to a playlist, but the songs are all in different order. If I edit a playlist on my computer how do I get it to match on my iphone?
Restore them to the new computer using the bakcup of the old one. If you don't have a backup of the old computer, you can re-download music purchased from the iTunes store. If they were imported from CD's, etc. You will either have to re-rip them or purchase third party software to extract them from the phone. The iPhone is not a backup or data transfer device.
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I have the Itunes match but am getting radio ads after upgrading. How do I get the Itunes radio to play ad-free again?
Hello fortcoins,
It may help to turn iTunes Match off, then back on.
Windows: While holding down the shift key, choose Store > Turn Off iTunes Match.
Turn iTunes Match on by selecting Store > Turn On iTunes Match.
How to troubleshoot iTunes Match
http://support.apple.com/en-us/TS4054
Cheers,
Allen -
How can you get your iTunes music back when your iTunes Match expires & you no longer have access to the computer it ws stored on?
Try here:
iTunes: Error 13019 during sync
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