How do I get my money back I am unable to download your program

Since my iPad will not down load the program I am requesting my money back. I read about your program on an iPad I signed up on an iPad and you did not say one word about it. Now I feel scamed and I will not lay down.

Firefox is a free program, so if you payed for something claiming to be from Mozilla you were scammed and should immediately contact your credit card company.

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I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

I'm keeping the app, i just need the $19.00 back.

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

How do I get my money back on a movie that didn't download

How so I get my money back on a movie that I downloaded from itunes

I would suggest that you contact iTunes Customer Support.
http://www.apple.com/support/itunes/contact/

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

First, contact the developer for support and suggestions. If they cannot or will not help, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

I bought music on my ipod. When i downloaded the exact same music on my computer it asked to download for free and it still made me pay. How do i get my money back?

I bought music on my ipod. When i downloaded it the exact same music on my computer i asked if i want to download it for free. I said yes and clicked download and it still made me pay. How do i get my money back?

Is your "home computer" the same as your laptop or are these two different machines?

I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

How do I get my money back if I tried buying a song and I put my iPod touch on sleep mode, I turned it back on and it had already charged me and the song didn't download and as a result, I didn't have enough money to get the song.

How can I get my money back if iTunes has charged me twice for songs that never downloaded?

To get the track downloaded, see:
http://support.apple.com/kb/ht2519
As regards the duplicate charge, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

To Adobe Representatives: How do I get my money back?

Dear Adobe,
I am awaiting the full and official release of LR3.2 so I can evaluate any SIGNIFICANT improvements in performance.
As can be seen by following postings on this list, many people, like myself, are having performance issues on equipment that more than meets the default minimum specification as listed by yourselves for running LR3.0. While no guarantees are given relating to the time taken for adjustments made to be actively visible on the working image, I believe it is unreasonable to expect (in many instances) several seconds to be acceptable. This significantly impairs the visual feedback process leading to over adjustments and costly rework.
Not only are the performance issues difficult to cope with, there are a string of bugs that also effect everyday operability. Personnaly I am experiencing screen flickering, occassional lock-ups of LR3.0 and a complete crash leading to a reboot.
Currently I do not believe LR3.0 to be of sufficient quality to satisfy commercial usage, indeed I am not sure it is actually suitable for hobbyist usage in it's present form.
LR2.x was an excellent product, LR3.x has the makings of being a superior product - but it falls short by a long way.
Undoubtedly, there will be a string of terms and conditions that you can call upon to defend you having to pass any money back, but ultimately you have a moral and professional position to uphold because in good faith I believe I bought the best, built on the reputation of previous versions, in reality I got a lame duck.
So back to my subject header, should LR3.2 not have SIGNIFICANT performance improvements - How do I get my money back?
Best Regards
Phil
PS - I have no performance issues with any other software I am running on the LR3.0 working machine.

Tgutgu
Quote
"Phil, this car analogy does not work. "
Unquote
It's not meant literally, but as an indication to the level of frustration that poor quality creates. Everybody who owns a car knows how bad it is when it fails, particularly so if it is new...
Quote
"Adobe has no control about what else is installed on your computer, if memory is ok, if you have any devices, which may break stuff"
Unquote
I would say they have as much control as other software developers. If they say it works on a Win V7 then it should work quite happily with the Win V7 drivers, particularly if the equipment is fairly well established and distributed across the PC main brand developers.
Quote
"You should test drive any software, which you plan to use as part of your work, before purchasing it,"
Unquote
I did, it was called LR3.0 Beta 2 and it worked fine (minus a few of the extra features). They just changed it and now it doesn't which is why I will wait until v3.2 is officially released.
Phil

How do i get my money back for that song??

What if i tried to buy a song, but it wouldn't go through. It said " We are unaable to process your request right now. Please try again later." So i tried it again and it went through and then it said that i bought the song twice. But it wouldn't go through the first time. So how do i get my money back for that song?
Please answer me!
--Much love

If you still wanted the song you could:
Open iTunes...
Click the "Store" menu at the top ->
Find "Check for purchases".
Hopefully it will find the songs you were trying to download and it will finish downloading them without you having to pay again.
Hope this helps!

I was billed for a renewal with eHarmony that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed. How do I get my money back or get my subscription working??

I was billed for a renewal with eHarmony via iTunes that does not work. Eharmony said itunes claims the charge didnt go through but I have already been billed it is on my bank statement. How do I get my money back or get my subscription working?? I have all transaction ID's and invoice numbers. Please help this has been very frustrating, thanks.

Yes, I reported the problem using that exact sequence immediately after discovering the problem with the app. When I submitted my complaint and request, Apple redirected me the website of the app manufacturer where I submitted the same complaint/request for refund. I have not heard back from either, and was still charged, so I can only assume that is not the correct way to "Report a Problem" even though Apple would have you believe otherwise.

I have deleted iCloud off my phone but was still charged for the extra storage. How do I get my money back?

I deleted iCloud off my phone a few months back because it seemed to be slowing down my phone. I am no longer interested in keeping iCloud on my phone in the future. I was charged $20 to upkeep my extra storage that I purchased last year but am no longer needing it. How do I get my money back?

Contact the Apple online store for your country (1-800-MY-APPLE in the U.S. and Canada).

I bought an audio book on iTunes and it charged me for two of the same book and downloaded two. How do I get my money back for one of them?

I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?

Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

I purchased season 1 of GCB and it has now been cancelled. How do I get my money back?

Start here: http://www.apple.com/emea/support/itunes/contact.html

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?

I think my account has been compromised. I just got a receipt for $10.69 today that I didn't spend. How do I get my money back?
I've already submitted my problem to PayPal and they are investigating it. I need to get this reversed and my money back. It's hard enough saving for formula without some ******* buying **** with my information.
Anyone else have this problem?

It was a genuine email from iTunes, not a phishing attempt trying to get your account and payment details ?
Viewing your account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
If it's a genuine email and it shows on your account's purchase history then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption . And change your account's password e.g. by logging into it via the Store > View Account menu on your computer's iTunes, or via http://appleid.apple.com
If it is a phishing email then forward it to Apple : [email protected] , and then delete it.

How do I get my money back I am unable to download your program

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