How do I get my money back on a movie that didn't download

How so I get my money back on a movie that I downloaded from itunes

I would suggest that you contact iTunes Customer Support.
http://www.apple.com/support/itunes/contact/

Similar Messages

  • How do I get my money back from an app that won't work

    How do I get my money back? I bought an app upgrade and it doesn't work I spent a good amount on it and I want it back!!! Every time I call apple I get the run around from them!!!!!

    Contact the developer.

  • TS1424 how do i get my money back for an app that just does not work

    could anyone tell me how do i get my money back, i got an app from the store and it just keeps going to the Error 404 page.

    You've visited the developer's website and tried contacting them (there should be a link on the app's description page in the store) ? If you have and you haven't got anywhere with them the you can try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

  • How do I get my money back for two charges that I did not get?

    I was playing super dynamite fishing on my iPad (on my iPhone now cause no more internet on my way to work) and I tried to purchase an money pack for $7.99. I got an error message saying that the app was from another iTunes account and I had to sign in with that one. I signed in with my sons account, and tried again but got the same message. I signed back into my account, deleted the app and downloaded it again. Now the game has started all over and my credit card has been charged 2x yet I do not have anything but a bill to show for it... Please help. I just want to either get money back or get the in app purchase that I was trying to pay for and did not receive. Thanks in advance.

    Contact iTunes Support: https://getsupport.apple.com/Issues.action

  • TS3297 How can I get My money back for a movie i could not watch?

    I tried  to rent a movie in my Iphone 4, I could not watch it for lack of espace. I erases photos, videos, apps etc and still says NOT Enough space. What can I do? I tried to download it in my old mac and it does not do anything when you download it.  How can i get my moneyback and cancel the whole purchase?

    Go here:
    iTunes Support
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • How do i get my money back from a game that i didn't want to use it on

    game called clash of the clans and i am to young to be useing it but .

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: [email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • How do you get your money back from a purchase you didn't recieve?

    I gave my girlfriend an iPhone for christmas last year and told her it was safe to shop on the app store. I have been paying for that mistake ever since.
    She quickly got interested in a fremium game called Dragon Vale and bought a huge pile of whatever dragon currency it had. She never recieved it.
    I can't find a way to fix it. I tried going the the app store and report a problem on the game itself ... the report a problem on the currency pack ... Then I used the report a problem link provided in the purchase confirmation email.
    0 responses at all.
    She stopped playing the game compleetely 7 months ago.
    Any suggestion on what we can do?

    I managed to get this responce:
    If you are using an Apple device and have a billing issue:
    Unfortunately, we are unable to give refunds directly since billing is all done through Apple. You can request a refund from the following link:
    https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=131629&locale=en_US
    Got to chat with a nice apple support person and unfortunately the purchase was too old to get refunded.
    Good strategy from Backflip Studios to delay answering untill its too late to refund
    I hope this might help other people with purchase issues

  • HT1657 How do get my money back on a movie I didn't get to watch?

    I rented the movie "The big wedding" it didn't have room to fully download and when I went to watch it I got the error message about it not being fully Downloaded . But then it started the countdown. So the movie expired before I could watch it

    Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • How do I get the missing parts of a song that didn't download fully?

    The network connection timed out while I was downloading a song, and now the last minute of the song is missing. Is there any way to get that minute back? I can't re-download the song to my knowledge. I'm not getting much help from Tech Support. Anyone know how to fix this?

    I would suggest that you contact iTunes Customer Support.
    http://www.apple.com/support/itunes/contact/

  • HT204088 how do I get my money back from an apllication I did't buy?

    How do I get my money back from an aplication I didn't buy?

    Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I bought a new app ($0.99), bought $19.00 worth of on app purchases and the app crashed, now it says that I have to start a new game since i had just started it and didn't get a chance to save it, so my question is, how do i get my money back?

    I'm keeping the app, i just need the $19.00 back.

  • How do you get your money back from a charge you never even made on the app store?

    How do you get your money back from a charge you never even made on the app store?

    Contact iTunes.
    How to report an issue with Your iTunes Store purchase

  • HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

    I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
    Please, help me :)

    Your best bet would be to try resetting the password to the account that you would like to use via iForgot
    Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
    After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

  • I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    I downloaded iSpeakit from the app store. It does not work. How do I get my money back?

    First, contact the developer for support and suggestions. If they cannot or will not help, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • I bought music on my ipod. When i downloaded the exact same music on my computer it asked to download for free and it still made me pay. How do i get my money back?

    I bought music on my ipod. When i downloaded it the exact same music on my computer i asked if i want to download it for free. I said yes and clicked download and it still made me pay. How do i get my money back?

    Is your "home computer" the same as your laptop or are these two different machines?

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