How do I get my neices computor off my sons ipod so we can log into it? It will not update as she set it up and now we cant do anything with it?
I can not log into my sons ipod touch as my neice set it up and its her log in. How do /I get her out and us in? I can not even update his game or the ipod untill she is log out. How do I do this? Please Help!
If you mean you can't unlock the iPod's screen then
Connect the iOS device to your computer and restore via iTunes. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Similar Messages
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I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help
please help me!!!
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why did apple erase ichat? its so much better than messages and now I cant video chat with my ichat buddies!!!
HI,
Apple did not erase iChat.
Messages in Mountain Lion is iChat +
The plus bit is the fact you can iMessage iOS devices.
All the other features that were in iChat are still there.
If you upgraded Lion to get to Mountain Lion then in System Preferences > Mail, Contacts and Calendars you probably list all the iChat Accounts (Screen Names and IDs).
You may need to enable them for Messages.
They should also show up in Messages Menu > Preference > Accounts
Once those accounts (AIM and Jabber) are Enabled they can be viewed in a Combined Buddy List
Windows Menu > Buddies (Or using CMD + 1 Keystrokes)
In the General Section of the Preferences you can Unlink these Buddy lists.
The Green icons or highlight a Buddy and then using the Buddies Menu or the icons at the Bottom of the Buddy list can be used the same way to start Video or Audio Only chats.
The iMessage "Account" is only for texting iOS devices or other people using their Apple ID on a Mac in Messages.
It is an account "in addition to" rather than "taking over from" the services that iChat can join.
9:22 PM Thursday; December 6, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I got my apple tv in July and now it doesnt work? its very slow and now I cant play anything off my computer on to my tv why?
If that magnet was strong enough, it may have damaged your hard drive. You'll have to bring it in and see if you can get it repaired/replaced.
~Lyssa -
I was hacked i kept getting emails that some purshcaes were being made when no one was downloading them and i guess they hacked my apple iD because they changed the security question and now i cant change anything without the security question please help i want to reset the security question but i cant.
You should contact Apple by phone as soon as possible. You'll need to change your Apple ID and all passwords.
See Contact Apple at the bottom right of this page.
Hope this helps. -
My Energy Saver option is locked - how do I unlock it? When I click on the lock, I can't make changes - it will not unlock. My passwords are disabled. I'm using iMac with the OS X Version 10.9.4. Many thanks.
Maybe the following since I do not really understand what yo mean by click on the top part of the screen
Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues - Apple Support -
I have an iPod 2nd gen . I have been trying to get an update to the software, but it will not update. Current version is 4.2.1 Trying to update it so I can use facebook on it, but with this version facebook will not work. Can someone help with this please.
Ipod touch 2 g does not go above ios 4.2.1 and the facebook update needs 4.3 , so there is no way to update the app.
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I decided to upgrade to OS X Mavericks not realizing I don't have enough HD space. Now I cannot do anything with the upgrade. How can I revert to the previous OS X to free up more space on the HD?
You can't. It's already downloaded and filled the drive. The only option is to erase and reinstall.
You may be able to Target Disk Mode if you can connect the Mac to another with FireWire or Thunderbolt Cables (USB will not work and it cannot be connected to a windows PC)
Do you have a Time Machine Backup?
If not best option is getting it in somewhere where they can transfer the data you need off before Erase and Reinstalling OS.
Unless there is nothing on the Machine you need anymore that is, in which case you may be able to Erase in Recovery. It May not work though, if the Disk is too full. -
please can someone tell me what to do so i can be able to use my iphone again after updating the ios 6.1.3 software i cant do anything with mt phone again apart from being able to make emergency calls. please help. at first it was a hearing problem when i recieve or make a call after the software update and now there is no way i could even do anything with it.
Is there a sim in the iPhone?
Has the iPhone been jailbroken or modified to work with other
than the original wireless provider?
If you can get that far, what does it say when you look at
Settings=>General=>About=>Carrier? -
i was changing the font on my iphone yesterday and the apple came out saying it was going to respring or restart springboard i dont really remember now it has not came on since yesterday i have turned it off and on a couple of times and it does not do nothing the apple comes up and it seems like its going to start up but it freezes what do i do to fix it i really need my phone i have a child and im by my self most of the time with my son
Is your iPhone jailbroken? If so see: http://support.apple.com/kb/HT3743
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Hi there I have been trying to help a friend work out why she hasn't been able to access itunes on her home computer for 3 months as it comes up with the following error "We could not complete your iTunes Store request. The iTunes Store is temporarily unavailable. Please try again later"
I have cleared her crache and dissabled firewalls still no luck. Then I tried logging in with my id and to our surprise it worked. So any assistance would be great. Please find the report below maybe you can help!
Microsoft Windows XP Professional Service Pack 3 (Build 2600)
Hewlett-Packard hp workstation xw4200
iTunes 11.1.1.11
QuickTime 7.7.4
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
VoiceOver Kit 1.4.2 (222093/222742)
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0012B4A009D5EBF0
Current user is an administrator.
The current local date and time is 2013-10-08 22:38:51.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA Quadro FX 540
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.1.1.11 is currently running.
iTunesHelper 11.1.1.11 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {CF4127E8-FA53-4985-9CB6-F74A04C92757}
Description: Broadcom NetXtreme Gigabit Ethernet - Packet Scheduler Miniport
IP Address: 10.0.0.1
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.138
DHCP Enabled: Yes
DHCP Server: 10.0.0.138
Lease Obtained: Tue Oct 08 22:19:05 2013
Lease Expires: Tue Oct 15 22:19:05 2013
DNS Servers: 10.0.0.138
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-10-08 22:21:42.Same problem. I can see the itunes store so not a problem with windows firewall. The account is active on my iphone so i know i am not locked out. I can connect the PC to my iphone so i know itunes is working ok. It is just logging into itunes on this pc which doesn't work. Only thing I can think of is that the email address I use for my apple id has been offline for a while and is working again now, I'm wondering whether this has been the case for others who are having this issue?
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i use to have a ipod and sold it to get my new iphone and im using the same apple id and i put money on my itunes today and it would not let me download any music with out answering my security questions which i forgot the answers to these and went online to send the answers to my email and they sent the email to my rescue email i cant remember what email i used for this and online it wont show me what email and know i cant change it what can i do ?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support. -
I lost my status from administrator to standard and now I have no access to anything on my mac. I'm the only account on my mac. How did this happen? and what can I do to fix this? Help Help!!!
anastasia808,
which model Mac do you have, and which version of OS X is installed on it? -
some help or some explanation would be nice because i rly need this app and now after the update im not able to locate my device
Not sure if it would help or not, but if you haven't already done so, some things you could try are:
Tap Sign Out on the top right of the app, then sign back in
Force close the app by going to the home screen, double-tapping the home button, locating the app in the list at the bottom, tapping and holding the app until it wiggles, tapping to close it, then tapping the home button again.
Go to Settings>iCloud on your phone, turn Find My iPhone off, the after a minute or so, turn it back on. -
I've had my iphone 4 for a couple years, but I've recently purchased a new macbook air. For some reason, I do not have the option of syncing my apps from my iphone to itunes. I am currently running ios 6 on my phone, but I don't want to update until the apps are backed up to the computer. How do I resolve this? Also, is there a way to download and/or update iphone apps from the mac app store?
Connect the iPhone and iTunes will open automatically. Then, go to iTunes menu (on the menu bar) > Devices > Transfer purchases, and all the content downloaded from the App Store and the iTunes Store will be transferred to the MacBook. Note that in iTunes 11 you can choose the iPhone at the top right part of your iTunes window.
The Mac App Store is used to download Mac OS X apps, and the App Store is used to download apps for iPod touch, iPad and iPhone. You can't download apps for iPhone from the Mac App Store. Instead, you can download them from iTunes or from the iPhone
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