How do I get my new ipod nano to show up ANYWHERE?

I just purchased a new nano to replace my old 1st generation iPod. Windows does not recognize that ANYTHING is plugged in, the iPod will not charge, but it is flashing "DO NOT DISCONNECT". When I click "remove hardware safely" my computer freezes. I've tried the 5 Rs and also reloading the software, but nothing has helped. Any suggestions anyone?

I returned it for a new iPod nano 2nd generation

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