How do I get my new ipod to be recognized by my PC so it will charge, etc.?

It won't charge or even come up as recognized on either my laptop (Vista OS) or my PC (XP Pro OS) even though I've dowloaded and installed the appropriate itunes software. The "Chatty" person at Apple.com said that's what I needed to do but it hasn't provided any relief. Any suggestions?

http://support.apple.com/kb/TS1538
There have been some problems accessing pages on the Apple web site.  If the hyperlink gives you a "We're sorry" message, try again.

Similar Messages

  • How do I get me new Ipod to be recognized on my computer?

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    Hello,
    First try the Five R's. The Five R's are the five things to first do if your iPod is having issues.
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    If you have issues installing iTunes' latest updates, go here:
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    iPod missing in "My Computer" or in iTunes for Windows
    Try those articles. Post back, so I can try to help if those things above didn't.

  • How do I get the new iPod to work with iTunes

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  • How can i get a new ipod of 120G

    How can i get a new ipod of 120G

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  • How do I get a new iPod Touch to have the same music setup as my old one?

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    The post by Zevoneer will offer some suggestions on how to do this:
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  • How do I get my new ipod touch to show up on my itunes page

    I got an itouch for christmas yesterday, however whenever I connected it to my laptop (compaq windows) it wouldn't show up on my itunes sidebar like it should. So then I decided to download the latest version of itunes, i did that, then i downloaded icloud, (i still don't know how to create an account for that either) Anyways, ever since I opened it and connected it has had the same picture, I think it's in recovery mode but I'm not sure. Does anyone know how to help me?
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  • How do I get my new iPod Touch (4th gen) to authorize for old purchases?

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    You are following the instructions here, right?
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    iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
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    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I had an old ipod, battery went dead so I just bought a new ipod touch but my old pc doesn't read the new one, when I attach it to my pc it says "camera detected" how to I get the new ipod touch to connect to the pc so that I can download songs?

    I had an old ipod which I had downloaded songs from my pc..I bought a new Ipod touch and want to download songs onto my new ipod touch when I attach the ipod to my pc it reads "camera detected" I have a mac air as well but all my songs are on the pc. I want to download songs onto my ipod touch from the pc can any one help me?
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    This may help you find your iTune account:
    Frequently Asked Questions About Apple ID
    Without knowing your old account info there is nothing you can do.

  • How do I get my new ipod nano to show up ANYWHERE?

    I just purchased a new nano to replace my old 1st generation iPod. Windows does not recognize that ANYTHING is plugged in, the iPod will not charge, but it is flashing "DO NOT DISCONNECT". When I click "remove hardware safely" my computer freezes. I've tried the 5 Rs and also reloading the software, but nothing has helped. Any suggestions anyone?

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  • How can I get my new iphone to be recognized in devices in itunes

    I just got the new iphone 4S and when I plug it into my mac to sync, its not being recognized in "Devices" in itunes, for me to sync.  How can I get itunes to find the iphone thats connected?

    Look at this for possible solutions:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • IPod is not recognized by my computer, but it will charge

    I looked through the forums but everyone seems to have trouble connecting their iPod AND charging it. I can plug mine into my iMac and it starts charging, but it does not show up as a disk or in iTunes. This is a brand new iPod (my last one iPod's HD died). The only thing I can think is that maybe it is the firewire cord, because someone said different pins are used for charging and transferring data. I've tried all the steps that Apple says, but I can't restore obviously.
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    General troubleshooting for unrecognized ipods in Windows is mentioned here: http://support.apple.com/kb/TS1495
    Start by checking Apple Mobile Device Service: http://support.apple.com/kb/TS1567
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  • How do i get my new ipod to join the wifi hotspot from my droid cell?

    just purchased an ipod 5th gen. am not able to get it to join with the wifi on my droid cell. the ipod recognized the connection but will not join.

    The same way it connects to any wifi network.
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    Does the iOS device see the network?
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    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network      
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
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    Apple Retail Store - Genius Bar

  • How do I get my new iPod Touch 64 Gb to play music through my stereo system

    As a newbie owner of an iPod Touch 64GB I am trying to figure out how to get music on my Touch to play through my home stereo system. Is there a way to use the output from the Touch via the earphone plug to input to a stereo pre-amplifier to play my music.
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    http://store.apple.com/us/product/MB128LL/B?fnode=MTY1NDA0OQ&mco=MTA4MjUwNDc
    http://store.apple.com/us/product/MB129LL/B?fnode=MTY1NDA0OQ&mco=MTA4MjUwMzk

  • How can i get a new iPod touch from the warranty it has if i lost it?

    i have lost my ipod touch 5g, but i do have warranty. i just dont know how to do it online.

    You posted in the iPad forum instead of the iPod forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa  I'll request that Apple relocate your post.
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  • How can I get my new ipod touch to work?

    I have been trying to get the ipod touch (4th gen.) to work.  I tried loading itunes v. 10.5 on my windows 7 but I kept getting an error message.  After searching for answers, I found someone that told me to use v. 9.0 of itunes 64.  I finally got itunes to work and registered my ipod.  Later, I tried to upgrade to v. 10.5 but neither itunes nor quicktime would work right, so I ended up reinstalling the v. 9.0.  The problem is that the computer shows the ipod under devices, but it is not coming up in the itunes menu under devices.  When I ran the diagnostics (under help) it is telling me that there is no ipod.  Is this a defective device?  When I turn it on the only thing I get is the apple symbol.  I'm totally confused.

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    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

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