How do I get my PC to See my Photosmart 5515 Printer via my wireless network

I have recently purchased a Photosmart 5515 (B111h) printer and have followed the setup instructions to the letter. The printer is now connected to the wireless network with an IP address of 192.168.0.4. However I am unable to find it on the network using the HP setup software.
To test the connection I have set up eprinting and his works fine, so the printer must be connected to my route to be able to connect to the internet. I have run the printers wireless newtork test report and everything has come out "PASS"
I have tried turning off my personal firewall (Norton Internet Security 2012), but this has made no difference.
I have run the HP network diagnostics, this has not found the printer in (in the "HP printers found on your network" box) but does show it (in the newtwork devices list) as a device on the network with the IP address above and the name HPEC9A76C7CAB.
I have also tried to brows the printers internal web page at the IP address but I get nothing, the page is in a constant state of update (No "page not found message", but no page either). Eventually (over 5 min) it stop trying to update, the page remains bland but a "HP" logo appears in the page tab.
I have a samsung laser on the wireless network and this behaves perfectly and can easily be browsed.
I also had a Kodak, which I removed to be replaced by the HP which also behaved perfectly for nearly 2 years.
I am using a SKY router, which had been in use for several years now - without any problems.
I have also tried connecting the printer via USB. This worked fine, but when I tried to use the setup software to change the USB connection to a wireless one, it identified the the printer was already connected to my wireless network, but again could not find it.
I am pulling my hair out here (and i have not got much to spare) can anyone help me out with a solution?
Thanks

HI,
I do not have a "Devices and Printers" option when I click on the start, The only thing I have close to that is the "Settings" then the "Printers" option but that behaves nothing like you describe from step 2 onewards.
I did have a play with the printers though and tried to add a preinter manually. When I chose the option of the new printer to be wireless it found the printer and I was able to install a driver for it from the CD. So now I have the printer working..... BUT the HP 5510 family printer software still does not work, I still can not connect it to the printer and can not install the scanner.
If I run HP home diagnostics It still can not find the printer on the network. However (now that I have installed the printer manually) the HP printer diagnostics finds the printer straight away and tells me there are no problems with it!!.
This is a far from satifactory situation. I may have the printer working (not exactly sure how I managed this when the HP software still can not see it) but I have no scanner or access to the HP tools.
Has anyone got any Idea what is going on or how to fix it?
Cheer

Similar Messages

How to get How do I get my Vista PC to See my Photosmart 5515 Printer via my wireless network

I have recently purchased a Photosmart 5515 (B111h) printer and have followed the setup instructions to the letter. The printer is now connected to the wireless network with an IP address of 192.168.0.4. Nomatter what I try I cannot get my PC or laptop to see the printer, either using hp setup software, hp network diagnostics or via web browser using the printers ip address. I can use my pc to get the router to ping the printer sucessfuly. In desparation i set up my XP netbook and eventually got it to browse the printers built in homepage but i could not connect via hp software. After running the hp network diagnostics it told me that the correct software was not installed. After some further effort i eventually ended up downloding 5515b drivers and now the netbook is sucessfully sending to the printer, but I still can not get the two Vista machines to even see the printer. All the machines are running Norton internet security 2012, but turning the firewalls of does not make any difference to the Vista machines. I have repeatedly run the HP network diagnostics, this has not found the printer in (in the "HP printers found on your network" box) but does show it (in the newtwork devices list) as a device on the network with the IP address above and the name HPEC9A76C7CAB. I have also tried to brows the printers internal web page at the IP address but I get nothing, the page is in a constant state of update (No "page not found message", but no page either). Eventually (over a few min) it stop trying to update, the page remains blank but a "HP" logo appears in the browsers page tab. I have a samsung laser on the wireless network and this behaves perfectly and can easily be browsed. I also had a Kodak, which I removed to be replaced by the HP which also behaved perfectly for nearly 2 years. I am using a SKY router, which had been in use for several years now - without any problems. So the current state of play is on the network I have A Vista PC that can't see the printer A Vista Laptop that can't see the printer Two iPads that can acces AirPrint over the network without problems An XP netbook that can access the printer without problems (other than the issues at setup) Two windows 7 laptops which I am not even going to attempt to tackle until the Vista machines are up and printing. Any help from the Experts would be much appreciated. Thanks Thanks

OK, well, I don't suppose it could have been that easy
I am thinking it has something to do with your router. It is supplied by your ISP, right? Try restarting the router by pulling its power plug momentarily. Make sure the printer re-connects (with a proper IP address) after the router restarts.
Can you check to see if the firmware in the router is up to date?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

HT4199 My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly? My printer is a Brother MFC-J270W

My macbook pro and ipad does not recognize my printer on my wireless network, but my pc does. How can I get my apple products to see it on the network so I can print wirelessly? My printer is a Brother MFC-J270W

try disabling email scanning for incoming mail.
One of the last things that occurs is the mail server and Thunderbird sign off on "where we are up to" and Thunderbird stores this state information in the popstate.dat file in your profile (there is one in each POP mail account folder). If the anti virus, or you for that matter, end the conversation a few seconds early that hand off does not occur and the popstate is not stored.

How can I get iMovie 10 to see my iPhoto Library after I relocated it.

How can I get iMovie 10 to see my iPhoto Library after I relocated it. I moved my iPhoto Library to a secondary hard drive, because my main SSD wasn't large enough. I then upgraded to IMove 10.0.4 and also moved my iMovie Library to the secondary hard drive. When I highlight the iPhoto Library in iMovie there is nothing there. Any ideas on how to get iMove to find my relocated iPhoto Library?

I think I may have solved my own problem. I left cliked on the relocated iPhoto Library and went to "Open with >." I then went to "Other...." I then set the wind located in the bottom labled "Enable:" to "All Applications" and picked iMovie. It gave me a error, but the ultimate result was that iMove now was linked to my iPhoto Library.

How do I get my iTunes to see my iPod touch?

How do I get my iTunes to see my iPod touch?

Work through all of the suggestions here: iOS: Device not recognized in iTunes for Windows
Or here: iOS: Device not recognized in iTunes for Mac OS X
B-rock

How do you get Adobe Reader to see Yahoo Mail as your mail server?

How do you get Adobe Reader to see Yahoo Mail as your mail server?

Edit | Preferences | Email Accounts.

X220 with Intel Series 310 80 GB mSATA SSD (How do you get Win 7 to see drive

Hi Everyone,
I am the proud owner of a new x220 with the following spec:
* i7 2.70GHz
* * gis mem
* Bios version 1.21
* running Win 7 64-bit professional.
* 320 hd
I am very proud of my self for installing the Intel Series 310 80 GB mSATA SSD by myself (not very technical).
1. If I hit F12 on boot up the drive is available.
2. Running Lenovo Think Vantage Tool Box and it sees the Intel SSDMAEMC080G2 drive...
The question I have is that windows does not see this as a drive from my computer..ect. My question is how to I get Win 7 to see this drive so I can move my win 7 to it and set as a the boot drive.
What step am I missing??? Thanks everyone for your help!!!
Chris

Hi, guys
If you whant to use the msata drive as the 2nd drive in the system you've to initialize it.
For making it bootable the are seveal methods. I've used the next two:
1. I used Intel Data Migration Software tool (based on Acronis technology) to transfer all image from the stock hdd to the new Intel SSD drive 320 Series (120 gb). At this moment the new drive was plased into the external usb box. Then I've booted from the new drive and resized the partitions using the Disk Management applet.
2. The second method is to use the factory recovery media (USB stick in my case). I did that for the new msata SSD drive (non Intel 128 gb). Insert the new drive, boot from the usb stick, fully recover, reboot into the bios setup, change the boot priority for the new drive, reboot from the new drive, resize the partitions and delete the Lenovo_recovery partition on the new drive. I'm sure the cloning tool will work for msata too.
No actions were carried out with the SSD drives (I mean initializing, partioning...) before data migrating in both cases.
x220 | i5-2520m | Intel ssd 320 series | Gobi 2000 3G GPS | WiFi
x220 | i5-2520m | hdd 320 | Intel msata ssd 310 series | 3G GPS | WiFi
Do it well, worse becomes itself
Русскоязычное Сообщество English Community Deutsche Community Comunidad en Español

How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

Hi RiverBirch,
What brand and model is your router?
First, connect your printer to your router.
1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
Secondly, connect your iPad to the same router.
1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
2. Connect your iPad to the same network as the printer. Settings>Network.
3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
Please click the blue Kudos star in the post that helped you.

How do I get my Iphone 4s photos to a store printer like Walmart to print Christmas cards?

how do I get my Iphone 4s photos to a store printer like Walmart to print Christmas cards? I have a windows PC, and am new to owning an Iphone so am pretty dumb about how to do this, and very late in getting my cards out this year! Any help would be greatly appreciated.

See Here
https://discussions.apple.com/message/15013564#15013564

My printer shows it is offline. How do i get this to go online? It is connected to a wired network

my printer shows it is offline. How do i get this to go online? It is connected to a wired network I have run all of the diagnostics from hp's website and everything passes. It will print the test pages from the tests but nothing else. when i do a windows trouble shoot it says turn printer on but its already is on. It can see it on the network but cant connect for some reason.

i run test on printer it tells me it is offline so wont print anything from cmputer

How do I get Adobe PDF to show up as a printer option for Illustrator?

How do I get Adobe PDF to show up as a printer option for Illustrator?

It is usually at the bottom of your printers list. Do you see it on Control Panel/Hardware and Sound/Devices and Printers/Printers?

How can I get an itunes movie from macbook to apple tv via airplay, how can I get an itunes movie from macbook to apple tv via airplay

how can I get an itunes movie from macbook to apple tv via airplay?

You don't use Airplay. You set up Home Sharing on both and under the Computers section of AppleTV you'll then find it under Movies (or Rentals if rented), assuming it's in a compatible format.
AC

How do I get my messages to come through on my ipad Via my mobile number? They always used to but I've had to change all my Apple ID if that has anything to do with it? In iMessages it will only take an email address!

How do I get my messages to come through on my ipad Via my mobile number? They always used to but I've had to change all my Apple ID if that has anything to do with it? In iMessages it will only take an email address!

Hi EmilyWick123!
Here is an article that will help you address this question about linking your Apple ID and phone number:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/ht5538
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How can i see which devices are connected to my wireless network?

how can i see which devices are connected to my wireless network?

Login to your router and view the DHCP clients.

How do i get whats on my computer screen on my tv via apple tv

/how do i get whats on my computer screen on my tv via apple tv?

You have to have Mac OS X Mountain Lion installed on your MacBook, however the only way to get it right now is if you are a developer.
Other than that, you will have to wait until it is officially released.

How do I get my PC to See my Photosmart 5515 Printer via my wireless network

Similar Messages

Maybe you are looking for