How do I get my Photoshop CS 5.1 exchanged?

My photoshop CS 5.1 doesn't allow me to use photomerge or content aware fill. I have a Dell XPS laptop with windows 7 and 8 Gb RAM.
I would bought this with a Creative Suite 5.5, and want a version that works.
Thanks
Jim Fuller

When I go to file -- automate -- photomerge: the system will act like it is searching then I get a pop up window that says Adobe Photoshop CS5.1 has stopped working. I can check on line for a solution or close program. when I click on problem details I get this:
Problem Event Name:
APPCRASH
Application Name:
Photoshop.exe
Application Version:
12.1.0.0
Application Timestamp:
4d90d339
Fault Module Name:
nvd3d9wrapx.dll
Fault Module Version:
8.17.12.6594
Fault Module Timestamp:
4cf389be
Exception Code:
c0000005
Exception Offset:
0000000000004cc6
OS Version:
6.1.7601.2.1.0.768.3
Locale ID:
1033
Additional Information 1:
9b6b
Additional Information 2:
9b6b1ac7ac91b7717ddb78d353ba91d8
Additional Information 3:
1ae3
Additional Information 4:
1ae30b256fa8f07ed9ac02d88c20f704
On Content aware, I can use the lasso tool or any other selection then go to edit and fill is grayed out, so I can't pull up content aware

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