How do I get my printer from off-line to on-line?

I installed my HP Photosmart C4380 on a network computer. It prints fine from that computer (which runs on XP). However, when I try to print from another computer, I cannot print because the computer is off-line. I did not have this problem when I had Windows XP. I was able to select "on-line." I now have Windows 7 on the computer I am having problems with.

What driver do you have installed on the Windows 7 machine? Do you have 32 bit or 64 bit Windows 7?
How is the XP computer connected to the printer - is it via USB or through the network?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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