How do I get my registration benefit?  None of the items shown are selectable

I have just upgraded my copy of Adobe Master collection 4 to Master Collection 5.5. on a 64-bit PC running Windows 7
After starting up Adobe Photoshop I went to Help/Complete Update Adobe Profile where I was told "Claim your exclusive benefit today". Choices were offered and I clicked on the free font. All it did was display information about the font.  There is nothing on that page that says "Give me it now"!
I copleted the registration hoping there would  be a link at the end of that. There wasn't.
I found others having a similar problem on the forums "Where's the free gift?" but the solution (go to Edit your Adobe Account information/Personal Info) doesn't work.
How can I get my "exclusive benefit"?
On top of an installation failure which told me I'd have to reinstall (which Adobe Analyzer tells me is because my new laptop apparently has a more recent version of Flash Player than CS5.5 and isn't anything to worry about) and then a check for updates that revealed the package delivered by Adobe just yesterday actually requires nearly 1GB to be downloaded, this doesn't give a great initial impression of quality. :-(

Irascian I apologize for the inconvenience.  We are currently experiencing difficulties with customers claiming their benefits online.  I would recommend reviewing and following the steps in Complimentary benefit claim document.

Similar Messages

  • I have several pdfs on my iPad in iBooks. My iPhone shows only the categories, none of the documents. How can I get my iPhone to also show the documents that are on my iPad?

    I have several pdfs on my iPad in iBooks. My iPhone shows only the categories, none of the documents. How can I get my iPhone to also show the documents that are on my iPad?

    You will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to your computer (that will copy PDFs and epubs that are in the iBooks app, not just actual ibooks), and you can then sync them to your iPhone. Or you might be able to open each PDF in iBooks on your iPad and use the share icon to email them to yourself and then use 'open in' in the Mail app on your iPhone to copy them to its iBooks app (if the PDF is protected then you may not get the email option via the share icon).
    The Settings > iBooks > Sync Collections setting doesn't copy items between devices, it just means that it a bookor PDF is on both devices and you move it into a collection on one device then it will be moved into the same collection on the other device

  • How can I get a LOV to work in the advanced search area

    I am using JHeadstart 10.1.3.3.
    We are doing a LOV lookup on User-id. When the user selects a user-id or just starts keying in a user-id I have my Jheadstart code to pull in the full-name whenever the client selects a new user-id or starts keying a userid.
    Under UserId we have the following definition
    PersonIdentitiesLOV
    UserId <= UserId
    FullName <= CombinedName
    We set up PersonIdentitiesLOV so that "Use LOV for validation" is set to true.
    When I tested my code, in the advanced search this is what happened:
    1) When the client selects a user-id the FullName field gets populated
    2) When the client just keys in the user-id then the FullName DOES NOT get populated.
    Someone told me that there is a bug in JHeadstart in 10.1.3.3 where if you turn on the "Use LOV for validation" then it does not get executed in the Advanced Search.
    How do I get around this problem.
    If this does not work then how would it be best to display the full name whenever someone keys in a user-id. We are using this full name display for auditing purposes at the cashiers wicket whenever someone keys in a userid and does not recognize the person. We want the full name displayed along with userid for verification purposes.
    Any idea on how to get this working?

    This is not a bug, it is intended behavior.
    In search fields you might want to search for parts of the name, using a wildcard, that's why the auto-complete is not working there.
    If an end user wants to search the complete name, he can use the LOV to pick a value.
    Steven Davelaar,
    JHeadstart Team.

  • How do I get most of my movie within the TV safe area?

    Have projects in 4:3 and widescreen and match up the project settings with the correct theme settings in iDVD but a very large amount of the footage in both simply does not appear when played on my TV (actually a Plasma computer screen - no tuner - multi viewing options). The full detail is making it onto the disc as when I play back on a computer it shows fine. When on a TV a very large amount of the picture is lost to the extent where the standard titles from imovie don't all show. As my DVD's are all recorded for viewers to use on TV;s how can I scale the whole of the picture to sit within the the Red TV safe box showing on IDVD?

    Generally, you don't. You just keep it all there when filming. If for instance you are asking how to change a 720x480 movie to a 650x400 or so to keep it all in the action safe area, then you would be making a video which is not allowed on a DVD. So you do this at the camera; or, if you are editing in something like Final Cut Pro you can crop and zoom. But then you are blowing up part of the picture, and you will see visual artifacts.
    If you have a flat-panel TV, then it has no area it cuts off (called "overscan"). But TVs have a setting to create overscan for various reasons. So look in your TV menus for an option to turn overscan off.
    Now, you certainly can scale video and put a black mask around it. But that means that many other people would see the black border with a small picture in the middle. The preferred way is to film properly for a variety of TV sets. TVs all have different amounts of overscan, including no overscan for flat-panel TVs, unless an option to create an artificial overscan.
    Jeremy

  • How can I get playlists to play songs in the order they are listed?

    They always seem to play at random/

    Why does it absolutely have to display albums by the order they were released?  It can do what the programers want it to do.
    You can sort by album, but then by multiple clicks on the album column header you can get album by artist and album by year.

  • HT3310 how do i get my headphone to work with the iphone?

    how do i get my headphone to work with the iphone? Are there some settings
    that I need to turn on so I can use my headphone while talking on the phone?

    Are you using the earbuds that came with the iPhone? If you are using other earphones, it's possible that they need an adaptor to work with the iPhone's recessed headphone jack. 

  • I have apps on my iPad and my computer is not connected to the Internet. How do I get my apps to load on the computer ? Because it says the apps on my iPad will be replaced with the apps that are on the computer but there is none there!

    I have apps on my iPad and my computer is not connected to the Internet. How do I get my apps to load on the computer ? Because it says the apps on my iPad will be replaced with the apps that are on the computer but there is none there!

    Authorize the computer in iTunes -- Store>Authorizie this computer.  Transfer the purchases from the iPad into iTunes and then you can sync with iTunes. Read this for instructions on transferring purchases from the iPad into iTunes.
    Transfer purchases.
    http://support.apple.com/kb/HT1848

  • I just bought a new iphone, how do i get my songs from itunes onto the new phone?

    i just bought a new iphone, how do i get my songs fron itunes onto the new phone? when i log into itunes, none of my songs are there...

    Are you saying your iTunes doesn not have your songs?  If not, where would they be?  If on an older iphone, then they should have gotten there via itunes and itunes has them.

  • I have a 120gb Classic that has no space left on it. i am going to buy a larger gb capacity ipod as soon as i get clearer instruction on how to get the old ipod content to the new ipod. How do you get content from one ipod to the other?

    how do you get content from one ipod to the new one? my content is on an external hard drive not on my pc and i have run out of space on my 120gb classic. can you get old ipod content to new? my itunes has only got short cuts, the real content is on an external drive? can this be done?? please help

    If the content is on an external drive, but your library knows where to find it, then it should all work. Connect your device, make some selections for what to put on it, and sync. If, on the other hand, your current iPod is the only place holding some of your media then see this user tip: Recover your iTunes library from your iPod or iOS device.
    tt2

  • I have deleted some photos from camera roll which are taken by today but my icloud is bacuped on yesterday night.how can i get those photos.please anyone tell me because they are very important

    I have deleted some photos from camera roll which are taken by today but my icloud is bacuped on yesterday night.how can i get those photos.please anyone tell me because they are very important

    Are those photos on PhotoStream?

  • How do i get on my apple account on the desktop without signing up with a credit card or Itunes card, i already have an account it just won't let me sign in without giving the desktop version a credit card

    How do i get on my apple account on the desktop without signing up with a credit card or Itunes card, i already have an account it just won't let me sign in without giving the desktop version a credit card

    SEARCH!
    http://lmgtfy.com/?q=itunes+account+without+credit+card

  • When I use Home sharing, I can see the library I want to copy, but when I highlight the library, the import button does not show up. Also, it will not let me drop and drag. How do I get music from one computer to the other computer?

    When I use Home Sharing, I can see the library I want to copy under Shared, but I can't get it save on the computer under the regular library. I go to edit and "select all" but there is no import button that is in the right hand corner. Also, it will not let me click and drag the music. How do I get it from one computer to the other?

    Since both computers are connected via the network, you could simply copy the ENTIRE iTunes folder from one computer to another via the network.
    If both computers are running Windows, use the Easy File Transfer Utility built into Windows to move iTunes and all other user media/data.

  • HOW CAN I GET A DESCRIPTION OF ALL OF THE FRATURES IN lION 10.7.4

    How can I get a description of all of the programs that came with my mac pro without spending an arm and a leg?

    This is a good place to start and follow the links to all the Mac 101 articles.
    http://www.apple.com/support/mac101/
    Regards,
    Captfred

  • How do i get my iphone to sync with the itunes on my device?

    how do i get my iphone to sync with the itunes on my device?

    Try viewing this article:  http://support.apple.com/kb/ht1386

  • How do i get my podcasts to go from the one i just finished to the next one and how do i sort them from oldest to newest?

    how do i get my podcasts to go from the one i just finished to the next one withouth me having to click on it, and how do i sort them from oldest to newest?

    Not sure if you tried this, but did you hold down both the sleep and home button for 10 seconds? 

Maybe you are looking for