How do I Get My Router to Work With iChat ? FAQ 2

Replaces iCh: FAQ 2 How to get my router to work with iChat?
Getting your router started with iChat.
Appropriate for using iChatAV 2 upwards
Glossary for this FAQ
Routers: Any configurable device that sits between your computer and the internet link you have.
Routers seem to fall into two categories
Those that work straight from the box. See Apple Doc 93333
NOTE
This Doc has not been updated since Jan 04
and those that do not.
This post will deal with what you may need to look at.
First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
Check in the Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255).
Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
DMZ Demilitarised Zone
This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN)
NAT Sometimes called NAPT and related to Port Forwarding (also Virtual Server or Pin Holes)
These settings are usually found in an Advanced setting.
You will need to set an incoming IP address (Usually 0.0.0.0 for any outside server), a port that data will arrive on, the Inside computers IP address (your computer) and the port it will deal with the data on and the protocol it will use.
iChat uses TCP and UDP so some devices will need the settings done twice, once for each protocol.
See Apple Doc 93208 for more information.
Note:
Note 1 should read:
1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220, 5222, which need to be open for TCP only.
UPnP Universal Plug n Play.
This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
Trigger Ports
Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
The first port for incoming Video or Audio invites is port 5678. When you click on the invite window the process moves to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP
Wireless
Here you will have to read around but this Apple Doc 58514 might be a good starting place.
Multiple devices
Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
Further Help
I have found that this site (ADSLGuide) to be helpful.
It is British based but I have linked you to the Apple Related Discussions Forum.
Eliminating Problems on my Personal web pages.
The ports and their function within iChat. (my pesonal Web pages again)
This is not a step by step approach. You will have to read around the information about your device.
Collected FAQs and Expansions: Index Page
Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding.
Ralph
G4 Dual 1Ghz MDD with extra HDs X3. Mac OS X (10.4.3) Have you read the iChat FAQs ?? They have moved to Users Tips

Replaces iCh: FAQ 2 How to get my router to work with iChat?
Getting your router started with iChat.
Appropriate for using iChatAV 2 upwards
Glossary for this FAQ
Routers: Any configurable device that sits between your computer and the internet link you have.
Routers seem to fall into two categories
Those that work straight from the box. See Apple Doc 93333
NOTE :This Doc has not been updated since Jan 04
and those that do not.
This post will deal with what you may need to look at.
First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
Check in the Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255). The range 172.16.xxx.xxx is also a possible value at this point. Rarely used, but it is part of the RFC for Address Allocation for Private Internets.
Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
DMZ Demilitarised Zone
This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN)
NAT Sometimes called NAPT and related to Port Forwarding (also Virtual Server or Pin Holes)
These settings are usually found in an Advanced setting.
You will need to set an incoming IP address (Usually 0.0.0.0 for any outside server), a port that data will arrive on, the Inside computers IP address (your computer) and the port it will deal with the data on and the protocol it will use.
iChat uses TCP and UDP so some devices will need the settings done twice, once for each protocol.
See Apple Doc 93208 for more information.
Note:
Note 1 should read:
1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220, 5222, which need to be open for TCP only.
UPnP Universal Plug n Play.
This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
Trigger Ports
Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
The first port for incoming Video or Audio invites is port 5678. When you click on the invite window the process moves to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP
Wireless
Here you will have to read around but this Apple Doc 58514 might be a good starting place.
Multiple devices
Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
Further Help
I have found that this site (ADSLGuide) to be helpful.
It is British based but I have linked you to the Apple Related Discussions Forum.
Eliminating Problems on my Personal web pages.
The ports and their function within iChat. (my pesonal Web pages again)
This is not a step by step approach. You will have to read around the information about your device.
Collected FAQs and Expansions: Index Page
Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding.
With thanks to Macmuse.
Ralph
G4 Dual 1Ghz MDD with extra HDs X3. Mac OS X (10.4.3) Have you read the iChat FAQs ?? They have moved to Users Tips<</a>/span>

Similar Messages

  • Update to kichat: FAQ 2 - How to get my router to work with iChat?

    kichat: FAQ 2 - How to get my router to work with iChat? December 2008 version 3
    (Note to Hosts. to be removed on acceptance. Please use this to replace http://discussions.apple.com/thread.jspa?threadID=121775 )
    Getting your router started with iChat.
    Appropriate for using iChatAV 2 upwards. Edits have been made for iChat 4
    Glossary for this FAQ
    Routers: Any configurable device that sits between your computer and the internet link you have. This includes Modems that Route as well as "routers"
    Routers seem to fall into two categories
    Those that work straight from the box. See Apple Article HT1787
    NOTE :This Article has not been updated in content since Jan 04 Only being changed to an Article from the Previous Doc listing
    Even then some list that they need tweaks.
    and those that do not.
    This post will deal with what you may need to look at.
    First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
    Check in the Tiger System Preferences > Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
    In Leopard the Networks are listed on the left with icons. The Airport Option will need you to access the Advance Button for the Next bit.
    Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255). The range 172.16.xxx.xxx is also a possible value at this point. Rarely used, but it is part of the RFC for Address Allocation for Private Internets.
    Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
    The Port Forward.com site lists many devices and clicking on one will take you to a list of Applications. This iChat will open an page that will start by telling you the defaults to access the device
    Opening or Allowing ports. Several Methods not all devices have all of them.
    DMZ (Demilitarised Zone)
    This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN). It can be considered as an extreme form of Port Forwarding
    Port Forwarding (also Virtual Server or Pin Holes)
    These settings are usually found in an Advanced setting.
    You may need to set an incoming IP address (Usually 0.0.0.0 to any outside server), a port that data will arrive on, the Inside computer's IP address (your computer) and the port it will deal with the data on and the protocol it will use.
    See this pic for an example of the description above.
    In this example shows that on some Port AND Protocols need to be listed.
    iChat uses TCP and UDP so some devices will need the ports listed one by one and some settings done twice, once for each protocol. The example above has a "Both" setting
    See Apple Article HT1507 Previously Doc 93208 for more information. This is the Tiger iChat 3 list. The same ports are needed for Leopard except for these changes
    My Note 2:
    On the first link Note 1 under tables in that link would be better if it read:
    " 1. All iChat AV traffic is UDP -
    except for ports 5190 and 5298, which need to be open for both TCP as well;
    and 5220, 5222, which need to be open for TCP only. "
    Note 2
    GoggleTalk needs port 5223 on TCP. Also note the Server name for iChat 3 set ups
    UPnP Universal Plug n Play.
    This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
    By Not doing Port Forwarding, Triggering or DMZ and enabling UPnP the application is allowed to control the modem and the ports that are open.
    They close after the application has finished with them on a timed basis.
    On some devices the number of "hops" (how far away the UPnP can be "seen") can be reduced from a default of 4)
    Trigger Ports
    Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
    The first port for incoming Video or Audio invites is port 5678.
    Pre iChat 4
    When you click on the invite window the process moves in to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP.
    See this variation where only the ports listed above are completed.
    The other single ports need to be set one by one in addition. (5220,5222, 5223 5297, 5298, 5353)Replace
    iChat 4
    The port used in IChat 4 is port 16402 instead of port 5060. The group of 20 ports is reduced to 10 (16393-16402). This is because all the In and Out Audio and Video data is on one port. Other that than the settings are the same.
    At this time there is no Info on the ports the Screen Sharing in iChat 4 uses.
    Wireless
    Here you will have to read around but this Apple Article TA25949 Previously Doc 58514 might be a good starting place.
    Essentially whether you are wireless or Ethernet to your routing device makes very little difference to the way you do things.
    Your computer will get two IPs from a DHCP server if you are connected by both methods. (iChat does not like this)
    Multiple devices
    Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
    Further Help
    I have found that this site (ADSLGuide) to be helpful.
    It is British based but I have linked you to the Apple Related Discussions Forum.
    Eliminating Problems on my Personal web pages.
    The ports and their function within iChat. (my personal Web pages again)
    This is not a step by step approach. You will have to read around the information about your device.
    Collected FAQs and Expansions: Index Page Based on FAQs here by EZ Jim and myself
    Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding and access info as mentioned earlier.
    Click on your device.
    Select iChat on the next page.
    Follow the info on the next.
    This site is godd for finding out the Default IP to use in a web browser and the default User ID and Passwords needed to do so.
    Gives you a chance to look at at pics to give clues to where some of these other things are.
    With thanks to Macmuse for comment on the Original (Aug 23rd 2004)
    and to EZ Jim for his work on iSights on my web pages.
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    9:51 PM Saturday; December 6, 2008

    kichat: FAQ 2 - How to get my router to work with iChat? December 2008 version 3
    (Note to Hosts. to be removed on acceptance. Please use this to replace http://discussions.apple.com/thread.jspa?threadID=121775 )
    Getting your router started with iChat.
    Appropriate for using iChatAV 2 upwards. Edits have been made for iChat 4
    Glossary for this FAQ
    Routers: Any configurable device that sits between your computer and the internet link you have. This includes Modems that Route as well as "routers"
    Routers seem to fall into two categories
    Those that work straight from the box. See Apple Article HT1787
    NOTE :This Article has not been updated in content since Jan 04 Only being changed to an Article from the Previous Doc listing
    Even then some list that they need tweaks.
    and those that do not.
    This post will deal with what you may need to look at.
    First off make sure your device is acting as a DHCP server. (if you are already on the internet you may not have to bother with this.)
    Check in the Tiger System Preferences > Network Preference Pane, in the "Built in Ethernet" option from the "Show" drop down list.
    In Leopard the Networks are listed on the left with icons. The Airport Option will need you to access the Advance Button for the Next bit.
    Make sure the TCP/IP tab is the 'front' one. You should be able to see Configure IPv4 and it most likely reads Using DCHP. Make a note of your IP address. It will start 10.xxx.xxx.xxx or 192.168.xxx.xxx (the 'x' s will stand for any number between 1 and 255). The range 172.16.xxx.xxx is also a possible value at this point. Rarely used, but it is part of the RFC for Address Allocation for Private Internets.
    Your router is most likely to be configurable from your browser. You will need to find the IP address to type into the browser from any Readme or PDF files that came on the install disk or visit the makers website and download a manual.
    The Port Forward.com site lists many devices and clicking on one will take you to a list of Applications. This iChat will open an page that will start by telling you the defaults to access the device
    Opening or Allowing ports. Several Methods not all devices have all of them.
    DMZ (Demilitarised Zone)
    This is a less secure setting that basically opens all ports and points the incoming data to your computer. (not helpful if you have more than one computer on your LAN). It can be considered as an extreme form of Port Forwarding
    Port Forwarding (also Virtual Server or Pin Holes)
    These settings are usually found in an Advanced setting.
    You may need to set an incoming IP address (Usually 0.0.0.0 to any outside server), a port that data will arrive on, the Inside computer's IP address (your computer) and the port it will deal with the data on and the protocol it will use.
    See this pic for an example of the description above.
    In this example shows that on some Port AND Protocols need to be listed.
    iChat uses TCP and UDP so some devices will need the ports listed one by one and some settings done twice, once for each protocol. The example above has a "Both" setting
    See Apple Article HT1507 Previously Doc 93208 for more information. This is the Tiger iChat 3 list. The same ports are needed for Leopard except for these changes
    My Note 2:
    On the first link Note 1 under tables in that link would be better if it read:
    " 1. All iChat AV traffic is UDP -
    except for ports 5190 and 5298, which need to be open for both TCP as well;
    and 5220, 5222, which need to be open for TCP only. "
    Note 2
    GoggleTalk needs port 5223 on TCP. Also note the Server name for iChat 3 set ups
    UPnP Universal Plug n Play.
    This is a simple Plug and Play type of setting. iChat can find it's own way through a router if the device has this capability.
    By Not doing Port Forwarding, Triggering or DMZ and enabling UPnP the application is allowed to control the modem and the ports that are open.
    They close after the application has finished with them on a timed basis.
    On some devices the number of "hops" (how far away the UPnP can be "seen") can be reduced from a default of 4)
    Trigger Ports
    Some devices offer a security measure that works by a first or trigger port receiving a data packet and then opening further ports when accepted.
    The first port for incoming Video or Audio invites is port 5678.
    Pre iChat 4
    When you click on the invite window the process moves in to port 5060 (so these will need to be opened by the trigger port) for negotiating the final group of ports from the group of 20 (16384-16403 These will need to open when the trigger says so as well). Therefore port 5678 triggers ports 5678, 5060, 16384-16403. All on UDP. Port 5190 neeeds to trigger port 5190 for both TCP and UDP.
    See this variation where only the ports listed above are completed.
    The other single ports need to be set one by one in addition. (5220,5222, 5223 5297, 5298, 5353)Replace
    iChat 4
    The port used in IChat 4 is port 16402 instead of port 5060. The group of 20 ports is reduced to 10 (16393-16402). This is because all the In and Out Audio and Video data is on one port. Other that than the settings are the same.
    At this time there is no Info on the ports the Screen Sharing in iChat 4 uses.
    Wireless
    Here you will have to read around but this Apple Article TA25949 Previously Doc 58514 might be a good starting place.
    Essentially whether you are wireless or Ethernet to your routing device makes very little difference to the way you do things.
    Your computer will get two IPs from a DHCP server if you are connected by both methods. (iChat does not like this)
    Multiple devices
    Make sure only one is acting as a DHCP server. Make sure wireless devices are bridged properly.
    Further Help
    I have found that this site (ADSLGuide) to be helpful.
    It is British based but I have linked you to the Apple Related Discussions Forum.
    Eliminating Problems on my Personal web pages.
    The ports and their function within iChat. (my personal Web pages again)
    This is not a step by step approach. You will have to read around the information about your device.
    Collected FAQs and Expansions: Index Page Based on FAQs here by EZ Jim and myself
    Also http://www.portforward.com/routers.htm for instructions with Pics on Port Forwarding and access info as mentioned earlier.
    Click on your device.
    Select iChat on the next page.
    Follow the info on the next.
    This site is godd for finding out the Default IP to use in a web browser and the default User ID and Passwords needed to do so.
    Gives you a chance to look at at pics to give clues to where some of these other things are.
    With thanks to Macmuse for comment on the Original (Aug 23rd 2004)
    and to EZ Jim for his work on iSights on my web pages.
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    9:51 PM Saturday; December 6, 2008

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