How do I get my security questions if I forgot the answers?
I forgot the answers to my security questions, how would I be able to get them back?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(111551) -
How do I reset my security questions, if I forgot the answers?
I need to know the answers to my security questions, but I forgot the answers to them. How do I reset the questions?
From the More Like This on the right...
https://discussions.apple.com/message/19154162#19154162 -
How do I reset my security questions if I forgot the answers to them?
I got a new iPad and I had to verify my account by answering my security questions. I forgot the answers to my questions, and I cannot access my account to buy apps.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
How do you change your security questions if you forgot the answers to them,
i please need help i dont know i am able to change my security questions i can not remember them
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
I needed to reset my itune password however when I selected use security questions. I couldn't remember the answers. Does anyone know how I can change the answers to those questions?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(79454) -
How do I reset my security questions? I forgot the answers to my original ones
I forgot my security question answers how do I get to reset them
On safari on your ipad navigate to:
For Canada - https://appleid.apple.com/ca.
For United States - https://appleid.apple.com/us/.
Click the "Manage your Apple ID" button, and sign in to your iCloud account. Once in, on the left side select "Password and Security", and this will populate our options on the right side. You should see an option to reset your security questions.
Also see this article - http://support.apple.com/kb/HT5312.
If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753. Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions. -
I Can't remember the answer to my security questions.
THe he default email to reset is old.If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID -
Hi, how can I change my security questions? I forgot the answers.
How can I fix this problem I don't understand how to do it.
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
im not joking, i seriously have to do this every 3 weeks i try to use my computer and its ******* me off
i dont wanna use my phone cuase now i cant get the songs i bought on itunes with my phone OFF of my phone, i have no room on the piece of crap
need help or best solution
dont send a password reset, that doesnt help and it forces me to attempt to remember a new passwordIf you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I have problem with the security question which i forgot the answer how can i change it as i already have apple id and password
You may reset the password on your account by opening https://iforgot.apple.com/ in Safari and entering your Apple ID (your email address, which the moderators should have removed earlier).
You won't be able to set the password to your email address, or a recently-used password (if I remember correctly).
Once you change your password, you should update your password on your iOS device in Settings > iTunes & App Store, then tapping the "Apple ID: <username>" cell at the top to re-enter your password. (Your iOS device may prompt you for the new password before getting to Settings as well.)
Hope that helps. If you have a different issue, please post a follow-up message. -
How can i change my security questions? i forgot my answers, and i can't download an app
how can i change my security questions? i forgot my answers, and i can't download an app.
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76390) -
HT204266 How to change the security questions if i forgot the answers?
How to change the security questions if i forgot the answers?
Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(84812) -
Good evening ...
I have an account in appel and I have purchased a card
But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
How can I change my answers to security questions??Hello, yazanalmasri0.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
How do I update security questions. I forgot the answers
How do I update security questions? I forgot the answers and when I attempt to purchase something it is asking for them
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5665
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