How do i get one on one support over the phone?

how do i get one on one support over the phone?

Here is the support info:
http://www.adobe.com/support/acrobatdotcom/supportinfo/
I'm part of the product team so can answer any questions. Feel free to post here.
Randy

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    http://www.tansee.com/download.html for PC users
    http://www.copytrans.net/copytransphoto.php (PC users)
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