How do I get onto Photoshop after I renewed my payments?

There was a fraud account on my credit card, and I had everything cancelled. I renewed my payment information, but I can't get onto Photoshop. I get a message that says, "Please renew your subscription. If you have updated your subscription, please wait 15 minutes and try again."

Sign out of the CC desktop app, restart your computer and sign in again. If the problem persists, contact Adobe directly, as Peru Bob suggested.
Benjamin

Similar Messages

  • Can anyone tell me how to get onto photoshop, I have just joined creative cloud

    Can anyone tell me how to get onto photoshop, i have just joined creative cloud and cant get on their?

    And what exactly is the problem? Does it not install? Does it not work? what system? You need to provide much more info and explain better.
    Mylenium

  • New computer, how can I get my photoshop elements onto it?

    New computer, how can I get my photoshop elements onto it?

    I have no idea where the original installation media is, cloning the entire system right now is very unwise as there were many problems which I do not want to affect my new system.  Is there any other way to do it.  I see that the key is registered in my stuff box.

  • When i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?

    when i sign into icloud, a box appears asking me to verify the information in my email, but when i check my email inbox there is no email there. so how do i get onto icloud?
    I need to deactive icloud to be able to repair my phone as it is damaged. however when signing into icloud it appears with a box asking me to verify the information in my email. When loging into my email inbox, there is no message there from icloud to verify. so how do I get onto icloud or how else can I deactivate it without using my device?

    Hi ryball89,
    Happy Holidays!  If you are having issues with the verification email for your iCloud/Apple ID, follow the steps below:
    If you didn't receive your verification or reset email - Apple Support
    http://support.apple.com/en-us/HT201455
    If you didn't receive your verification or reset email
    Not sure where that email was sent? Here are some tips to help you find it.
    When you make certain updates to your Apple ID, we’ll send you an email to help you complete the update. For example, you might have reset your password, reset your security questions, or added a new email address to your account. If you can't find the email after we send it, these steps can help.
    Search for the email
    We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.
    Make sure you're checking the correct email account
    If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account. 
    If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.
    Resend the email
    To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.
    To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.
    Make sure that you're getting email
    If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address. 
    Contact us
    Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.
    Cheers,
    Judy

  • I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

    I cannot locate my cs6 redemption code and I just purchased a new computer because my old one doesn't work anymore. How can I get my photoshop on this computer? All my other products are registerd with a serial number

    The activation servers for CS and CS2 stopped working and were taken down. You'll need to take a look at this link for your issue: https://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.ht ml
    Benjamin

  • TS4036 I can not find my photos or contacts.  Help how do I get them back after a icloud back-up was done due to needed a new phone..

    I cannot find my photos or contacts.  Help how do I get them back after a iclound backup was done due to needed to get a new iphone.  HELP

    I believe I had leopard and I was having issues getting errors of system not being supported. I contacted Apple and was advised I needed to upgrade to snow leopard. My laptop is from 2009 and I haven't done anything to it till now. The apple rep also stated I should do a fresh install when putting snow leopard on so my laptop would run faster. Apple rep told me to get a external hard drive to put my info on it so the fresh install would reset everything to like it was brand new. I had someone help me with getting everything on the EHD.. doing the right format and such and then once that was done I put in the CD for snow leopard and hit install. Which brings me to now, with everything but my pictures. I have the EHD plugged in... now what? What do I do? I have looked in the EHD in iphoto and it was all standard images *not my pictures but images of a check mark or an arrow again not actual pictures. I don't see a folder pictures and i looked for images and found nothing. I have Applications, Included Free Designs, Library, System, User Guides and Information and Users, those are my options and non of those have a "pictures"
    I have iPhoto '09 version 8.1.2 & Mac OS X version 10.6.3

  • How do I get the Photoshop layer tags in JavaScript?

    I asked this question at graphic design stack exchange but they pointed me here:
    http://graphicdesign.stackexchange.com/questions/35374/how-do-i-get-the-photoshop-layer-ta gs-in-javascript?noredirect=1#comment48962_35374
    I want to do actions based on the tagged layer color (these thing 1) in Photoshop. I can't find a property inside the JavaScript documentation or the ExtendScript Toolkit that might contain the value.
    I'd prefer not to abuse the name for that, the layer tags look like a very clean solution to my problem. If only I could fetch them.
    Any Ideas?
    Kind Regards,
    Mii

    Hi, these functions will select all your layers with the specified color:
    use the command: selectAllByColor("red");
    function getIDXwithsameColor(TheColor){// search and return a list of indexes for the layers with the specified color
        var ref = new ActionReference();
        var toRet = [];
        try{activeDocument.backgroundLayer;var a=0 }catch(e){ var a = 1; };
        while(true){
          ref = new ActionReference();
          ref.putIndex( charIDToTypeID( 'Lyr ' ), a );
          try{var desc = executeActionGet(ref);}catch(err){break;}
            var cl = desc.getEnumerationValue(charIDToTypeID("Clr "));
            cl = typeIDToStringID(cl);
            var ls = desc.getEnumerationValue(stringIDToTypeID("layerSection"));
            ls = typeIDToStringID(ls);
            if(ls != 'layerSectionEnd'){
              if(cl == TheColor){
                toRet.push(a);
          a++;
        return toRet;
    function multiSelectByIDX(idx) {// selection function
      if( idx.constructor != Array ) idx = [ idx ];
        var layers = new Array();
        var desc = new ActionDescriptor();
        var ref = new ActionReference();
        for (var i = 0; i < idx.length; i++) {
              layers[i] = charIDToTypeID( "Lyr " );
              ref.putIndex(layers[i], idx[i]);
        desc.putReference( charIDToTypeID( "null" ), ref );
        executeAction( charIDToTypeID( "slct" ), desc, DialogModes.NO );
    function selectAllByColor(TheColor){// main function
      theSameClIDX = getIDXwithsameColor(TheColor);
      multiSelectByIDX(theSameClIDX);
    //...example::
    // selectAllByColor("none");
    //selectAllByColor("red");
    // selectAllByColor("orange");
    // selectAllByColor("yellowColor");
    // selectAllByColor("grain");
    // selectAllByColor("blue");
    // selectAllByColor("violet");
    // selectAllByColor("gray");

  • How do I get Adobe Photoshop to stop scanning files?

    How do I get Adobe Photoshop to stop scanning files each time I plug in a flash drive?

    Louie,
    You need to give us a few more details... Your post left me for one
    scratching my head...
    I can only assume that you are referring to PSA's looking for images on your
    HDD, but the context is for me lost..
    Cheers

  • How do I get Adobe  Photoshop CS to show my Epson 3200 Scanner  in the list under File Import?

    How do I get Adobe  Photoshop CS to show my Epson 3200 Scanner  in the list under File Import?

    That will depend on installing a proper driver for the scanner that is compatible with the respective version of PS. But if you really mean a 12 year old PS CS1, it will be nigh on impossible to get this working with a brandnew scanner... Anyway, you wil lhave to provide more info about your system and clarify the points in question.
    Mylenium

  • My ipad tells me that my icloud email is already used.  That is true.  The one whom it is assigned to is me.  How can I get it back after deleting it?

    My ipad tells me that my icloud email is already used.  That is true.  The one whom it is assigned to is me.  How can I get it back after deleting it?

    Deleting an email account for the the mail app will not have any effect on ther AppleId and its use for other services. You need to delete the old ID and set up the new one for other services suxch as FaceTime, App store, etc.
    It sounds like you are trying to set up a new ID rather that just adding your old one back in. Or maybe I'm missing something.

  • How can i get songs back after erase and sync?

    How can i get songs back after pressing erase and sync by mistake?

    If they are no longer stored in your iTunes library and were only on your iPod, I'm afraid you are out of luck.  Sorry.
    B-rock

  • How can I get trial for after effects 4? it is the only version my PC meets the requirements.

    How can I get trial for after effects 4?
    it is the only version my PC meets the requirements.

    Hello  yaniv7m,
    in my eyes you will find it only in shops like ebay or Amazon, like this:
    http://www.ebay.com/sch/i.html?_from=R40&_trksid=p2050601.m570.l1313.TR0.TRC0.H0.Xafter+ef fects+4&_nkw=after+effects+4&_sacat=0
    or
    http://www.amazon.com/Adobe-After-Effects-CS4-VERSION/dp/B001EUJ0SI/ref=sr_1_1?s=software& ie=UTF8&qid=1407396391&sr=1-1&keywords=after+effects+cs4
    Good luck!
    Hans-Günter

  • How do you get adobe photoshop on a second computer? Please reply quickly!!!!!

    How do I get Adobe Photoshop on a second PC when I already have bought it before?

    Unless your photos are stored in a Dropbox or other on-line type file site (as well as your computer) you cannot expect to see them on another computer. The same goes for the catalog.

  • I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

    I accidentally downloaded a 30-day trial of Creative Cloud how do I get rid of it to avoid any payment? Will I be charged after 30 day period?

    Trials are free... did you enter your credit card information?
    If you don't want the trial, delete it
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall

  • How can i get my Photoshop CS6 back after a harddrive crash?

    I had Indesign, Photoshop and Illustrator on my XPS Dell laptop before my harddrive crashed.
    I had bought the programs online with a link so i don't have any DVD ore CD-rom.
    How can i get al these programs back?
    Thanks for helping me!
    ,Jelle

    Download them from Adobe Web site Download CS6 products If you have lost your serial number go to Adone.com sign in with your Adobe User ID and plassword then use this  link  Adobe ID to retrieve a list of your Adobe products. When the list is displayed clikj on the product you want to retrieve your key for.  You serial will the be displayed

Maybe you are looking for