How do I get past "can't find valid dvd player" error?

This is regarding a G4 powermac running Tiger 10.4.3
My Sony dual layer DRX-720UL/T seems to work fine with DVD-ROM content. My kids use it for DVD-ROM games and I had no problem installing Tiger. Problem comes in when I open "DVD player" and get a "Can't find valid dvd player," error. They're connected via Firewire 400, and I've tried the USB link, just to see, but the same error comes up. I'm fairly certain that I viewed a DVD before upgrading to Tiger. The Sony is supposed to be fully mac compatiable, and even comes with Toast light 6. Again all seems to be well except for the fact that DVD player won't allow me to view a NTSC DVD. No matter how many I try.

What drive was in this G4 prior?
If you did not have a DVD drive, you need to use Pacifist to extract & install DVD Player.app; downloading or drag&drop won't work.
Also, Sony drives are probably the worst when it comes to compatability; one specific model may work fine, and others not. This should be less of an issue in Tiger, but only if the problem is other than the optical drive firmware, about which you can do nothing (on a Mac), unlike Pioneer & NEC drives that have mac-based flashers available.
If DVD Player was installed previously, based on having a DVD drive prior to Tiger install, you may want to try running the 10.4.3 Combo updater over your existing install.

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