How do I get past security download error

When a patch comes through for Adobe Acrobat X1 Pro 64 it fails to install because of error 1328 that has something to do with a MS Visio file.  I have tried cleaning the installations on both sides but to no avail.
What is a person supposed to do under these circumstances?  I cannot get any security upates to take. 
I have also noticed that I cannot put page numbers on my PDFs even though I have the command available to do so.  When converting from a MS document to PDF, the graphics sometimes come across light and hard to read.  If I print them to Adobe PDF, the graphics come out fine.
Please advise ASAP.  This is holding up production.
Thanks, Craig
[email address removed]

I don't think the Acrobat Cleaner Tool works on Acrobat XI just yet.
http://labs.adobe.com/downloads/acrobatcleaner.html
Excerpt:
Frequently Asked Questions
What products and versions work with the cleaner tool?
The tool supports both Acrobat and Reader versions 9 and 10.

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