How do I get Photo Elements full version downloaded

I purchased (for $129+) the FULL Version of Photo Elements 12 & Premier Elements 12. Photo Elements 12 all of a sudden stopped working and said my TRIAL had expired. I have uninstalled the program and reinstalled the program and it still says my TRIAL has expired. Any ideas?

Hi LakeView,
The order for Photoshop Elements 12 and Premiere Elements 12 has been completed. Please login to Adobe.com to get the serial number for products.
See - http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload
Also see the steps here - http://helpx.adobe.com/photoshop-elements/getting-started/convert-trial-version.html to convert trial version to the full version.
^Ani

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Date: Mon, 4 Jun 2012 13:09:10 -0600
From: [email protected]
To: [email protected]
Subject: how do I get Adobe Elements 10 to recognize my printer?
    Re: how do I get Adobe Elements 10 to recognize my printer?
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I removed the namespace, i can get a element value.
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--1. Error ----------- xml ------------------------------
<?xml version="1.0" encoding="UTF-8"?>
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l_clob clob,
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error out varchar2
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l_node2 DBMS_XMLDOM.domnode;
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buf VARCHAR2(30000);
xmlparseerror exception;
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l_node_name varchar2(300);
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