How do I get Premiere Elements to work?

Have purchased Photoshop/Premiere Elements combo package in box. Have serial numbers for both. Premier's doesn't work.
(Photoshop is fine.) Have tried to download Premiere trial and access with my serial number. Download assistant only offers
Premiere Pro. What else to do?
Please advise.

You menitoned you have a box for the software.  Are you having problems with the installation media included within the box?  You can find the trial of Premiere Elements at http://www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements&loc=en_us.

Similar Messages

  • How do I get premiere elements 13 to read the video of my .mov files?

    I am working on a PC.  How do I get premiere elements 13 to read the video of my .mov files? I hear the audio but don't see any video.Thank you.

    phyllism
    Thanks for the reply. Glad that QuickTime install resolved the Premiere Elements 13/13.1 video playback problem.
    When you double click any of the thumbnails for your .mov file in the Elements Organizer 13/13.1, does the Elements Organizer 13/13.1's player open to play back the .mov file contents for both video and audio?
    You wrote
    in the browser, the preview is an audio file, not a QT preview.
    I was not sure if you were just going by what appears in the thumbnail, namely film strip with music note, or whether you had gone through the actual playback there. In the Apple Pro Res footage that I have, I get the same thumbnails that you are seeing for Windows Explorer. In Elements Organizer 13/13.1, the thumbnail for my Apple Pro Res file is just a film strip on gray.
    I think what you are seeing is "normal" for the situation. But, please verify your observation with 13 updated to 13.1 if you have not done that already.
    Thanks.
    ATR

  • How can you get Premiere Elements to recognize hardware.  It will NOT recognize my Dazzle Video Capture device or either of two HP DVD burntes. I feel like I wasted my money.

    That should have read, It will NOT recognize my Dazzle device or either of 2 HP DVD burners.

    TNTerri
    What version of Premiere Elements are you using and on what computer operating system is it running?
    If Premiere Elements 13, please be advised that it does not support DV or HDV capture firewire. And, any USB devices
    have never worked for that purpose for Premiere Elements (any version).
    As for the burner not being recognized in the Burner Location field of burn dialog of the program, please consider
    (if you are dealing with DVD CD burner rather than a Blu-ray DVD CD burner.
    CD, DVD drive not recognized after Adobe application install | Windows
    Depending on how matters progress, you may want to do an uninstall reinstall using the following scheme
    Uninstall, the usual Control Panel way
    Do a free ccleaner run through to get rid of leftovers from incomplete installs reinstalls
    CCleaner - PC Optimization and Cleaning - Free Download
    Reinstall with antivirus and firewall(s) disabled.
    We might even involve later a deletion of the Adobe Premiere Elements Prefs file and, if necessary, the whole Folder in
    which it exists. More on the latter later.
    ATR

  • My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

    My Adobe Premiere Elements was working a little while ago -- nothing has changed on my PC -- now I get error 150:30

    seadrift
    What version of Premiere Elements are you using and on what Windows computer are you running it?
    The 150:30 error is probably indicative of a licensing problem.
    How long has the problem existed?
    If it persists, please check out the following Adobe document related to troubleshooting this type of matter...perhaps starting with
    solution 2.
    Error "Licensing has stopped working" | Windows
    Please let us know if any of that worked for you.
    Thanks.
    ATR

  • I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

    I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.

    goldstein
    Please define what you mean by
    I can not get Premiere Elements 11 to work on my Windows 7 , proffessional computer.
    Can you not install the program? If you cannot, how are you installing it, from an installation disc or installation files from Adobe? Are you looking at the tryout or a purchased product? At what stage of the installation are you blocked and with what messages? Do you have the anti-virus and firewalls turned off? Do you have another other computer protective software installed such as NetNanny?
    If you are getting through the installation OK, are you able to Sign In after the installation and restart of the computer?
    If you get into the opened project, when does the problem first manifest itself? Is the problem in a new project or in an existing one?
    Is the problem in one of the editing features?
    Is the problem in one of the export choices?
    Other?
    The answers will be in the details which allow us to help you.
    Thanks.
    ATR

  • How to install 32bit Premiere Element 10 on 64bit Windows7?

    Premiere Elements 10 comes with 32bit and 64bit programs.  The 2 versions each use different codecs.  My camera manufacturer only supplies 32bit codecs, so the 64bit Premiere Elements 10 program cannot work with my camera's video files.  The 32bit program works with the 32bit codecs that came with my camera, but the 32bit Adobe Premiere Elements 10 installer will not permit installation on a 64bit Windows7 (the error message directs the 64bit Premiere Elements 10 program be installed instead).
    Have repeatedly contacted Adobe.  They alternately tell me to install the 32 bit program, but haven't offered any instructions as to how to get the installer to run on a 64bit Windows7 OS.  64bit Windows7 should run any 32bit or 64bit app, so I'm hoping someone can provide insight (or hopefully instructions) on how to perform 32bit install.
    Note, already have tried Windows compatibility mode for forcing installation.  This gets past the installer restriction for 64bit OS, but installer still fails.

    Bill,
    Appreciate your comments.  32bit codecs from manufacturer install on 64bit Windows7 and support any 32bit app.  That includes 32bit windows media player and camera's manufacturer specific video edit program.  But I differ that 64bit apps can use 32bit codecs.  32bit Adobe Premiere Elements 10 works with manufacturer's 32bit codecs when installed to a 32bit Windows (which unfortunately is not my current workstation which is 64bit Windows7).
    One of my camera's is Creative Vado HD, and it is my impression that Creative does not feel compelled to supply 64bit codecs since they supply their own video editor 32bit app.  Of course, I cannot combine clips from multiple cameras on a manufacturer specific one-camera edit app.
    Adobe Premiere Elements 10 explicitly names the Creative Vado HD as a supported camera on Adobe's website ... but apparently not the 64bit version of Premiere Elements 10.  Have tried 3rd party 64bit codecs for H.264/MS-ADPCM which are at best partially functional with the 64bit Adobe Premiere Elements 10 app (they are generic and not camera specific).
    The other camera is a Canon Vixia HG20 and is fully functional with either 32bit or 64bit Adobe Premiere Elements 10.
    2 yrs ago I actually tested to insure Adobe Premiere Elements supported both cameras, but that was when I ran a 32bit workstation and Adobe Premiere Elements was only supplied as a 32bit app (ver9 trial I think).  I should have re-verified with Premiere Elements 10 before making the purchase commitment.  I hadn't anticipated that PE10 had gone 64bit and wouldn't support legacy 32bit install.
    John,
    Yes, I've verified Adobe Premiere Elements 10 32bit version works with both cameras.  I installed to my old workstation (32bit OS).  Installing under virtual XP is an option on my current 64bit windows7 workstation, and that is something I do for really old apps (like 16bit apps).  Shouldn't be necessary to run a 32bit app in a virtual environment on a 64bit windows7 that runs both 64bit and 32bit apps (half of the windows7 bundled apps are still 32bit).  Still looking for the 32bit installation solution before resorting to that.

  • Premiere Elements not working

    When starting, it reports Organiser Database missing or corrupt. When trying to create a new database, Adobe crashes and ends.
    Any suggestions?

    Hi AT,
    You mentioning the psa.prf file helped me in googling the steps you mentioned for other users on the forum, so thanks for that.
    Also your direct download link was helpful, as the package is not able to update from the help/update function.
    Any idea why the update functionality is not working properly?
    I still need another update for camera raw, for both photoshop and premiere. I found links for direct dowloads for versions 6.5 and 6.6. Also the direct links end in a crash, see attachment.
    Do you have suggestions?
    Regards,
    Henk
    Verzonden met Windows Mail
    Van: A.T. Romano
    Verzonden: woensdag 24 december 2014 23:58
    Aan: Henk Thomassen
    Premiere Elements not working
    created by A.T. Romano in Premiere Elements - View the full discussion 
    HenkThomassen
    Great news. Great job in working through the details to get to the solution.
    I was waiting for more information from you so that I could give you version specific information on the how to.
    But you seemed to have found the paths needed without supplemental instructions.
    The two major troubleshooting tools that I would use when the Elements Organizer is involved
    a. delete the psa.prf file
    and/or
    b. create a new catalog.
    Best wishes as you move forward in your Premiere Elements 9.0/9.0.1 projects.
    By the way, if you are not working from the 9.0.1 Update, good idea to do that.
    http://www.adobe.com/support/downloads/detail.jsp?ftpID=4929
    You can do that update with the program closed....do not bother with Help Menu/Update for this update. Use the link instead.
    ATR
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  • Will Adobe Photoshop Elements 10 and Premiere Elements 10 work on Windows 8.1

    Will Adobe Photoshop Elements 10 and Premiere Elements 10 work on Windows 8.1

    Hi,
    Here is my reply:
    •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
    Premiere Elements 12
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
    Windows 8.1.
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    Worked in windows 8. No plug-ins added, etc.
    •Are you using an account with Administrator Privileges?
    Yes
    Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
    Crashes after loading
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    All up to date
    •If you are getting error message(s), what is the full text of the error message(s)?
    Please log-in with an administrator account to use Premiere Elements
    •What other software are you running?
    None
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    4gb ram. 30gb free space on internal SSD drive.
    •Which version of Quicktime do you have installed?
    Latest
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    Radeon HD 3400
    What is your exact graphics adapter driver version?
    8.970.100.0
    Have you gone to the vendor web site to check for a newer driver?
    Yes
    P.S. Premiere Pro works on my system
    Thanks

  • Is Premiere Elements 8 working correctly for you?

    Sorry, to beat an old horse but I do not want to end a discussion that has not been resolved.
    I would like to keep this open as I think knowing who is having problems and on what type of video would be quite helpful to Adobe support who is looking to help me, they said they would be watching the forums and my posts to see what issues I and others are having to try and resolve them.
    I am not able to edit HD videos using Genius G-Shot HD520 camcorder but I am able to edit SD videos using Coby Snapp Cam3000.
    I can edit videos from both cameras in Windows Movie Maker and Cyberlink PowerDirector.
    When i try to edit videos that are high definition the program does not respond even after leaving it for 1/2 hour or so.
    I am also having the program not shut down correctly at times even when editing standard video, parts of the program still are running even though windows does not show it in task manager. A program called Winpatrol still sees it running and the core load shows way too much activity after the program has supposedly stopped, even an hour afterward. This does not happen all the time, only sporadically.
    My systems:
    amd athlon 64 X2 dual core 5000+ @ 3 Ghz, PNY NVIDIA 9800GTX+ graphics card(driver ver.195.81), gigabyte GA-M57SLI-S4 mobo, 4 GB RAM, Seagate 7200RPM sata drive with 200+ GB freespace, windows vista 32 bit business
    intel core2quad q6600 @ 2.4 Ghz, zotac NVIDIA 8800 GT graphics card(driver ver.195.81), ecs P45t-a mobo, 4 GB RAM, Seagate 7200RPM sata drive with 300 GB freespace, windows vista 32 bit premium
    Please help me get some useful information gathered for support to lead them in the right direction.
    PLEASE, no useless arguments or  troubleshooting attempts from those who are not running Adobe Premiere Elements 8.
    I would like to get some feedback from users of Adobe Premiere Elements 8, not others.
    1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
    2. Does PE 8 work with high definition video for simple editing?
    3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
    I would like to get real problems that are things that the program should be doing and is not.
    Issues like freezing, not importing or exporting video or failing to edit a type of video is what I think support would like to hear about.
    Thank you.
    Jeff Gedgaud

    1. Does Adobe Premiere Elements 8 work for you with standard videos for simple editing?
         Never.  Crashes every single time I have tried to use the program.  It crashes at various random times on miniDV video from a Panasonic GS400.  Magix, PowerDirector and Widows MM edit this same source material without issue.  I have absolutely no interest in spending countless hours on the phone with a guy from India or wherever telling me to uninstall and reinstall the program or do a clean install of Windows, or reading something from a script that obviously has nothing to do with the problem, only to have the phone conversation cut off and it be impossible to reach the same person again, only to have to start over.  Here is the latest crash example.
    1.       Launched PRE8
    2.       Opened a project from the welcome screen.  Project consists of DV-AVI files from a Canon GS400.  Project is 23 minutes and 39 seconds in duration.
    3.       Resized the timeline using the “+” and “-“ clickies.
    4.       Clicked the Edit tab.
    5.       Clicked Transitions.
    6.       Clicked the existing “Stretch In” transition on Video Track 1 and pressed the “Delete” key.
    7.       Clicked and dragged the “Cross Zoom” transition between the first and second clip on Video Track 1, where the “Stretch In” transition was previously located.
    8.       Rendered the Timeline by pressing “Enter.”
    9.       Previewed the video near the newly added “Cross Zoom” transition.
    10.   Double clicked the transition in the Timeline and scrubbed the duration to approximately 5 and a half seconds.
    11.   Rendered the Timeline by pressing “Enter.”
    12.   Previewed the video near the just lengthened “Cross Zoom” transition.
    13.   Saved the project by pressing the “Save” icon near the top right hand corner of the program.
    14.   Clicked the “Disk Menus” and selected the “Holiday and Events” drop down.
    15.   Selected the “Blinking Lights” menu and clicked on “Apply.”
    16.   Clicked the “Preview” button.
    17.   Clicked “Play” in the “Preview” window and allowed the video to play for a few seconds and clicked “Pause ||”.
    18.   “X’ed” out of the “Preview” window and clicked the “Done” button.
    19.   Clicked the “Edit” tab and clicked “Clip Art.”
    20.   Scrolled down the “Clip Art” window and clicked and dragged the “Travel Compass” to Video Track 2 at the 56 second mark.
    21.   Rendered the Timeline by pressing “Enter.”
    22.   Previewed the video near the just-entered clip art.
    23.   Moved the Timeline indicator over the Travel Compass clip art in Video Track 2.
    24.   Right clicked the Travel Compass in the Preview window and changed the Magnification to 25%.
    25.   Clicked “Undo” 4 times and clicked “Redo” 4 times.
    26.   Rendered the Timeline by pressing “Enter.”
    27.   Right clicked the Preview window and changed the Magnification to “Fit.”
    28.   Previewed the Timeline near the Travel Compass clip art.
    29.   Selected the “Travel Compass” clip art in Video Track 2 and pressed “Delete.”
    30.   Went to pick up my daughter and returned 20 minutes later.
    31.   Rescued the laptop from sleep.
    32.   Clicked the Effects button.
    33.   Under “GPU Effects” clicked and dragged the “Ripple (Circular)” effect to the second clip on Video Track 1.
    34.   Rendered the Timeline by pressing “Enter.”
    35.   Scrubbed the Timeline to before the video clip with the recently added “Ripple” effect.
    36.   The program crashed without warning with the following Crash Data.
    37.<?xml version="1.0"?>
    38.<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
    39.<crashreport version="1.1" crVersion="" applicationName="Adobe Premiere Elements" applicationVersion="8. 0. 0. 0" build="unknown">
    40.<time year="2009" month="12" day="11" hour="20" minute="53" second="56"/>
    41.<user guid="cfdfd962-310b-40bf-8e0a-9914df84cd5a"/>
    42.<system platform="windows" osversion="6.0.6002 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="3065" machine="Intel(R) Core(TM)2 Duo CPU     T9550  @ 2.66GHz" model="x86 Family 6 Model 23 Stepping 10" cpuCount="2" cpuFreq="2660 MHz" busFreq="" locale="English (United States)"/>
    43.<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x199568ef">
    44.<backtrace crashedThread="0">
    45.<thread index="0">
    46.<stackStatement index="0" address="0x199568ef" symbolname="unknown"/>
    47.<stackStatement index="1" address="0x19956995" symbolname="unknown"/>
    48.<stackStatement index="2" address="0x196a227e" symbolname="unknown"/>
    49.</thread>
    50.</backtrace>
    51.<registerSet>
    52.<register name="EAX" value="0x00000000"/>
    53.<register name="EBX" value="0x7cd50080"/>
    54.<register name="ECX" value="0x00000016"/>
    55.<register name="EDX" value="0x00000000"/>
    56.<register name="ESI" value="0x7cd50080"/>
    57.<register name="EDI" value="0x00000000"/>
    58.<register name="ESP" value="0x1914f154"/>
    59.<register name="EBP" value="0x4bb10dc8"/>
    60.<register name="EIP" value="0x196a227e"/>
    61.<register name="EFL" value="0x00010202"/>
    62.</registerSet>
    63.<binaryImageSet>
    64.</binaryImageSet>
    65.</crash>
    66.<reproSteps>
    67.</reproSteps>
    68.</crashreport>
    2. Does PE 8 work with high definition video for simple editing?
    I have not tried hi def.
    3. If you are having problems with PE 8 not working as it should what are they and how are you getting them resolved?
    I am not getting them resolved.  I am posting to this forum seeking answers.  I have gone through all the proper Adobe channels with no results.  Check around for multiple threads.  I have sent numerous crash reports to Adobe with no response.  No one on this forum nor Adobe has been able to provide a solution that actually works.  Again, Adobe hasn't even tried.
    Everything I have stated in this thread is a fact and my actual experience, not speculation.  I too would like the thread to remain open in the hopes of a resolution.  Discourse should not be cut short because it goes against Adobe.  After all, this is a user to user forum that Adobe does not even monitor right, and we as a user group should seek and demand the truth and solutions without being sensored.  I have seen no behavior by anyone in any thread that I have been involved in that should have caused it to be locked.  I have seen healthy differences of opinion and a lot of useless informationas it relates to the problem at hand, but no discourse that was hostile or personal attacks that should have caused a lock.
    Below are my system specifications.
    Thanks
    Glenn
    Operating System
    MS Windows Vista Ultimate SP2
               Installation Date: 06 March 2009, 02:58
               Intel Mobile Core 2 Duo T9550
                   Cores                       2
                   Threads                     2
                   Name                        Intel Mobile Core 2 Duo T9550
                   Code Name                   Penryn
                   Package                     Socket P (478)
                   Technology                  45nm
                   Specification               Intel Core2 Duo CPU  T9550 @ 2.66GHz

  • How do I get JavaForOSX2014-0 to work?

    how do I get JavaForOSX2014-0 to work?

    Just try using from View->Fit to screen and check if it works. Reset the preferences by:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Check in any other windows app like word or any other app you aware of it is there.
    Thanks,
    Garry

  • Premiere Pro is not reading all of the video content in my AVCHD clip. I know this because my computer plays all of the content through Preview, so the information is on the card. How do I get Premiere to read all of the content?

    Premiere Pro is not reading all of the video content in my AVCHD clip. I know this because my computer plays all of the content through Preview, so the information is on the card. How do I get Premiere to read all of the content?

    First, AVCHD isn't just "one" clip, it splits the video & audio into several files each per clip, typically with randomly generated names. The only way they "play" correctly is if the software doing so is able to read from the data file ...in a different folder ... the information that X clip is actually A, B, D, #@, and 456 video clips and TR, #r54, and ert$%4 audio clips. The next "clip" is ... and on and on. So both rapid access to the video files AND that database file are necessary to play the files back, or do anything else with them.
    VLC is a fairly decent but simple playback tool. It's nowhere near as complicated nor demanding in its "relationship" with those clips as an NLE like PrPro, which will be trying to do more reading & writing.
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    Therefore ... the need to have the complete data from the card in the exact same folder structure it was in ON the card copied to a "local" hard drive.
    Neil

  • How do I get photoshop elements 8 back?

    How do I get photoshop elements 8 back after it disappeared from my computer.  This is the 2nd time it has happened.  I am using Vista.  Thanks, Nan

    How do I get photoshop elements 8 back after it disappeared from my computer.
    What do you mean by "disappeared"?
    What were you doing? Any error messages? Can you open the program? Editor? Organizer? Have you installed other programs recently? Do other programs work? Windows or Mac? Are you running an antivirus program?
    Tell us more.

  • Will Premiere Elements 12 work with Photoshop Elements 11?

    I have PS Elements 11.  Can I get Premiere Elements 11?  How?  How much?

    Kay Latona
    You wrote
    I have looked for PRE 11 online, incl. Amazon, but it's "not available" or
    "discontinued."
    For informational (non promotional reasons) I would call your attention to the following which is currently displayed at Amazon.
    Amazon say In Stock (Is that a misprint that becomes evident when you tried to place the order)?
    http://www.amazon.com/Adobe-Premiere-Elements-OLD-VERSION/dp/B0093FROFM/ref=sr_1_2?ie=UTF8 &qid=1389139027&sr=8-2&keywords=Premiere+Elements+11
    How do you want to integrate the program relates to getting the Elements Organizer Slideshow Editor slideshow into a Premiere Elements project in the .psess, non wmv, route using the Slideshow Editor's Output option "Edit With Premiere Elements Editor". When you go this route, the Premiere Elements option "Break Apart Elements Organizer Slideshow"  command is available and enables you to do significant additional edits to the slideshow. This type of integration is typically available with integrated sets, such as 12/12, 11/11, etc.
    If you are using the Elements Organizer as a storage place for organized videos, you could import them into any version of Premiere Elements version (provided the formats are supported by the version) from their computer hard drive save location.
    Both Photoshop Elements 11 and Premiere Elements 12 are standalone program programs that come with an Elements Organizer, one with Elements Organizer 11 and the other with Elements Organizer 12. If you have an dedicated bunch of organized videos in Elements Organizer 11, you can convert that catalog in Elements Organizer 12 that comes with Premiere Elements 12.
    With all those words...
    Photoshop Elements 11/Premiere Elements 11, same catalog database....if you can find a copy of Premiere Elements 11
    Photoshop Elements 11/Premiere Elements 12, and look into converting the Elements Organizer 11 catelog with the videos once you open Elements Organizer 12 in your purchased Premiere Elements 12.
    Check out what is less expensive...
    a. Buy the bundled Photoshop Elements 12/Premiere Elements 12
    b. Buy Premiere Elements 12
    c. Buy Premiere Elements 11
    Please review. If you need clarification on anything written, please do not hesitate to ask.
    Thanks.
    ATR

  • Will Premiere Elements 12 work with the  NVIDIA GFORCE GT 820M GPU?

    I am researching new computers, and we want to buy Premiere Elements 12. The computer we are looking at comes with an NVIDIA GFORCE GT 820M GPU. This GPU does not appear in the list of "certified" GPUs on the Adobe web site. I was just wondering if Premiere Elements will work with this type of GPU?
    Thanks!

    mimisonia123
    What computer operating system is involved?
    With the exception of Premiere Elements 10, Premiere Elements works with most NVIDIA and ATI video cards/graphics cards.
    The CUDA cards for Premiere Pro do not apply to Premiere Elements which, since version 8.0/8.0.1, does not even have GPU effects or transitions.
    NVIDIA lists the GT820M as a "CUDA Enabled GeForce Product"
    CUDA GPUs
    GeForce 820M Dedicated Graphics | GeForce
    My answer to your question is a "probably yes" but CUDA Enabled is not applicable to Premiere Elements.
    Unless you get a definite answer from a Premiere Elements 12/12.1 user here who is using the card in his/her particular computer operating system with Premiere Elements 12/12.1, I would consider contacting NVIDIA for its input.
    Are you thinking about staying with Premiere Elements or going to Premiere Pro in the near future?
    ATR

  • My hard drive broke, i replaced it, how do i get my elements 12 back?

    my hard drive was replaced how do i get my elements 12 back on my computer

    Downloadalbe installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

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