How do i get printer connected to internet "server connection error"??

NEW PHOTOSMART 5520 wifi all fine, prints fine on wifi, but it just keeps saying SERVER CONNECTION ERROR check internet connection- but i know the internet connection to the house is fine

Hi there, take a look at this support document for a list of suggestions for the problem of establishing connectivity between the printer and the ePrint service (internet) http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mob​ile-Printing-and-ePrintCenter/ePrint-Apps-Connecti​...
Work down through them in the order presented to isolate and resolve the problem. Post back with how you go on.
Best
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If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

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