How do I get PSE11 download version in order to transfer license to a new computer?

Bought PSE11 6 months ago and had to get a new computer. How/where do I go to download my PSE11 license to my new computer?
I asked in a "live" chat online and they provided a phone number to call; I called and left my number two days ago, but no call-back yet ...

What are you looking for? Your serial number, the download of the program files, what exactly?

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