How do i get refund for app i purchased thats not working properly
how do i get a refund on an app thats not operating properly on my ipad 2
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How to report an issue with Your iTunes Store purchase
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Cheers, Tom
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I downloaded this App for ringtones (Ringtones 500.000) , purchased a full version of it, so I should be able to download unlimited number of ringtones. The problem is, it won't let me download any ringtones after 10, which is how free version of this App performs.
I have contacted developers, but they keep sending the instruction book to me with step-by-step inforamtion, which is out of date itself, but that is not a problem, I think in my case.
When I try to report a problem to Apple , using hte link on my receipt, it just takes me to a page with discussion boards and FAQ.
I would like to get $1.99 back instead of troubleshoot this any longer, because it seems App help support people are not understanding the problem.
I did try re-loading the App -didn't help either.
Thank you!Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you. -
How do i get refunded for a rental, how do i get refunded for a rental
I purchased a movie, it's taking forever to download and i already pressed play once so now my 24 hours is running out it says its gonna take 4 hours to download. so how do i get refunded for this because it's not working as quickly as it should. i SHOULD BE ABLE TO WATCH THE MOVIE AND I CAN'T. HELP! I WANT MY 5.41 BACK BECAUSE THIS DID NOT GO THROUGH AS PLANNED, I COULDVE WENT ON AMAZON FOR THIS
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I get refunded for being charged twice in the app store
I was charged twice for an app purchase. How would I get refunded for this?
Welcome to the Apple Support Communities
To get a refund, contact with App Store support > http://www.apple.com/support/mac/app-store/contact -
How do I get refunded for getting charged double for an in-app purchase?
I bought an in-app purchase for Motion-x GPS drive and go got charged twice. How do I get refunded for this? Whenever I click report a problem it refers me to some page saying something about the latest version of iTunes. I have a Mac with ML and I already have the latest version downloaded. I was wondering how do I fix this?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How do I get refunded for the purchase of a third party app?
I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these
To report an issue with a purchase (request a refund), follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button -
how do i get refunded for the apps that i purchased that no longer work due to the fact i cant upgrade my 3.1.3 iphone
I have never bought an app but on all other things Apple somewhere has in tiny print the system requirements for running the software. If you're going to live in the world of outdated technology the way I do, you will quickly learn to always read system requirements.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try. -
HT3702 how can i get refund for a double charged app
how can i get refund for a double charged app
Click Support at the top of this page, then click the link under Contact Us.
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How to get a refund for app store purchases after 90 days
Is it possible to recieve a refund for App store purchases after 90 days have passed. In my case I purchased several apps by the same developer which cost around £10 in total, but due to a recent update they are now unusable and lead to frustration as they are impossible to use. The initial purchase was longer than 90 days ago, however the most recent update that has lead to the faulty item was probably within the last 90 days.
many thanks.Click Contact Us at the bottom of this page and contact iTunes support and ask.
In general, all sales are final. -
HT1311 How can I get updates for apps with new Apple ID
How can I get updates for apps with new Apple ID. I have apps that I got for free, and some that I have purchased. I had to create a new Apple ID because I don't have a credit card now.
Apps will always be tied to the ID in which they were purchased or downloaded under. You can not change this unless you buy or download the free app using the new ID.
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how do i get refunded for a video that i didn't want and which hasn't been downloaded yet?
You don't.
There are no refunds.
Sorry.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow. -
I just order the wrong product 10 min ago i want to cancel my subscription and get refunded for the wrong product that was chosen. How do i cancel this product before i'm charged???
Not sure if you can cancel before you're charged (Maybe?) but here is where you cancel. Cancel your membership or subscription | Acrobat, Acrobat.com online services
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I changed my apple ID and lost everything. How do I get all my apps and purchased items back?
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
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On trying to open month of March 2013 the pre-installed calendar just shuts down and closes. Have tried restarting iPad but this didn't help and because its a pre-installed App am unable to re-install it. Is this a universal problem or just affecting me? Tried searching for support in both App Store and on Apple site and can't see how to report this.Feedback
http://www.apple.com/feedback
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