How do I get refund for being charged multiple times for single download
I have just been charged multiples of times for my last three purchases . How do get refunded?
Click Support at the top of this page, then click the link under Contact Apple Support
Similar Messages
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How do I get refunded for being charged twice in the app store
I was charged twice for an app purchase. How would I get refunded for this?
Welcome to the Apple Support Communities
To get a refund, contact with App Store support > http://www.apple.com/support/mac/app-store/contact -
i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?
You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
Good luck. -
HT3702 how can i get refund for a double charged app
how can i get refund for a double charged app
Click Support at the top of this page, then click the link under Contact Us.
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How do I get refunded for getting charged double for an in-app purchase?
I bought an in-app purchase for Motion-x GPS drive and go got charged twice. How do I get refunded for this? Whenever I click report a problem it refers me to some page saying something about the latest version of iTunes. I have a Mac with ML and I already have the latest version downloaded. I was wondering how do I fix this?
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
How do I get refunded for the purchase of a third party app?
I have purchased an app called crestron mobile pro on Saturday 2-15, when I actually needed the crestron mobile pro g version. How do I get refunded for the wrong version of the app, which I don't need anymore?
All purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
I downloaded ipad apps instead of ipod apps that i paid for . How do I get refunded for these
To report an issue with a purchase (request a refund), follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button -
how do i get refunded for the apps that i purchased that no longer work due to the fact i cant upgrade my 3.1.3 iphone
I have never bought an app but on all other things Apple somewhere has in tiny print the system requirements for running the software. If you're going to live in the world of outdated technology the way I do, you will quickly learn to always read system requirements.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try. -
how do i get refunded for a video that i didn't want and which hasn't been downloaded yet?
You don't.
There are no refunds.
Sorry.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow. -
How do i get refunded for a rental, how do i get refunded for a rental
I purchased a movie, it's taking forever to download and i already pressed play once so now my 24 hours is running out it says its gonna take 4 hours to download. so how do i get refunded for this because it's not working as quickly as it should. i SHOULD BE ABLE TO WATCH THE MOVIE AND I CAN'T. HELP! I WANT MY 5.41 BACK BECAUSE THIS DID NOT GO THROUGH AS PLANNED, I COULDVE WENT ON AMAZON FOR THIS
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How can I get help for ADE downloads from the public library. It worked for years and now I am getting error messages. I cannot find any practical help
If you are trying to open the book on a device, try using the latest DL Reader on Android and iOS
https://play.google.com/store/apps/details?id=com.datalogics.dlreader&hl=en -
I have over $200 in itunes charges that were not submitted by me or any household member. How do I get refunded or charges reversed?
First, make sure that you or someone did not inadvertently make an in-app purchase. Many apps, particularly games, are free for the base game but charge for additional features such as levels, "coins" and other such add-ons. Check your Purchase History to see if that reminds you as to what you might have purchased:
http://support.apple.com/kb/HT2727
If you find that these were in-app purchases, to prevent this from happening again, turn off "In App purchases" in the Restrictions settings on any iOS devices. For more information, see:
http://support.apple.com/kb/HT4213
As to a refund, that's not automatic since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
They're usually pretty lenient in the case of inadvertent purchases, but there are no guarantees.
If the charges are not in-app purchases that you made and forgot but the charges do appear in your Purchase History, contact the iTunes Store and let them know. You should also immediately change your password for your Apple ID. If the charges don't appear in your Purchase History, they were probably fake charges made directly to your credit card, and your card issuer will need to handle those.
Regards. -
HT2534 How do I get refund for the item that didn't download?
I brought some coins for my bejeweled blitz and the coin didn't load but I got charge for it.. How do I get a refund on that?..
https://discussions.apple.com/message/17410928#17410928
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store -
How do i get refund for app i purchased thats not working properly
how do i get a refund on an app thats not operating properly on my ipad 2
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
I bought os x lion and i'm legible for it, so how can i get refund for it?
that is my question i bought a macbook and i'm legible for upgrading to os x lion and i already pay, so how get paid or a refund for it? please help
I made the same mistake too for the newly purchased iMac. The "redeem" option is a little too complicated and I finally clicked on the paid version instead.
How to get a refund for this mistake? I would not need two copies of identical OS for my iMac
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