How do I get reimbursed for being over charged?

Does anyone have a phone number or something that will put me in contact with a human being who works for Apple that can tell me how to get my money back?

You can contact iTunes support via this page (there isn't phone support for iTunes) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    How do you get reimbursed on your Apple account for an accidental charge related to purchasing a TV series in the wrong language?

    Apple - Support - iTunes - Contact Us

  • HT3702 how can i get refund for a double charged app

    how can i get refund for a double charged app

    Click Support at the top of this page, then click the link under Contact Us.

  • Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know

    Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know

    Use the Report a Problem link in the iTunes email receipt you received. Also in-app purchases can be made without the password if you bought the app within the last 15min. You should enable the in-app restriction in Settings.

  • How do I get refunded for being charged twice in the app store

    I was charged twice for an app purchase. How would I get refunded for this?

    Welcome to the Apple Support Communities
    To get a refund, contact with App Store support > http://www.apple.com/support/mac/app-store/contact

  • HT1937 how do i get reimbursed for something i bought with my itunes but would not download??

    My mom bought me a $50 Itunes card for my birthday and my iphone 4s would not download season 1 of shameless so i deleted it but it charged me for it i would like to be reimbursed please how do I get the money back from that??

    According to iTunes all sales are final, but you can contact iTunes if you have a problem. If you received a receipt in email, it has a problems link, or use this link. http://www.apple.com/emea/support/itunes/contact.html

  • How can I get reimbursed for an unauthorized account charge by Fruit Ninja HD Free through In App Purchase?

    Hi There,
    I was not able to report my problem through the link given on the receipt. Therefore, I am reporting my problem here hoping that someone will care about it:
    On the 2nd of June 2012, I have downloaded some free game apps in the Apple Store using my IPad. While downloading I have entered my Apple ID and password only once and only for downloading the App. The games were for my 6 years old son to play. He does not know my password nor does he speak English. I left him alone for one hour to play with the games I downloaded. One day after, I found in my e-mail inbox a dozen billing receipts from ITunes for "In App Purchases" of the the so-called "free of charge" game titled "Fruit Ninja HD Free" developed by Halfbrick Studios. In total, my credit card has been charged to pay 363, 61 Euros! This is outrageous! I have never authorized these In App Purchases!  I was relaxed to leave my son alone playing because I thought if he pushed the purchase button, he could not complete a transaction because he does not know my password. Apparently I was wrong! I am a regular user of ITunes App Store who made In App Purchases in the past (please see my purchase history) and this is the first time I am abused! Fruit Ninja HD Free is the only app that abused my goodwill and completed transactions without asking my password. I would like to file a complaint about this abuse! And I can send all the bills I am charged to pay against my will! How can I get this game app (Fruit Ninja HD Free) and its developer Halfbrick Studios under investigation and my money back? I want to continue to enjoy using Apple products and the ITunes Store through my IPad, IPhone and IMac.
    Many thanks.
    Mustafa Osman Turan
    WSP Brussels, Belgium  

    Dear telwow,
    Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
    Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
    Many thanks for sharing your problem.
    Mustafa

  • HT4009 how can i get reimburse for IN-APP purchases

    I got an e-mail about in-app purchases how can i get reimbursed

    Did the email not have a link in it, something like :
    Use this link to submit your refund request to Apple.
    with the link going to https://getsupport.apple.com/ServiceOptionAction.do ?

  • HT2534 How does one get reimbursed for an app that has been immediately deleted after download and open?

    I downloaded an app that cost $7.99 and immediately realized that it was not functional the way I understood it to be. I deleted the app and now I wqould like to be reimbursed.
    How does one go about getting that accomplished?
    Thanks - George

    Dear telwow,
    Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
    Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
    Many thanks for sharing your problem.
    Mustafa

  • How do I get refund for being charged multiple times for single download

    I have just been charged multiples of times for my last three purchases . How do get refunded?

    Click Support at the top of this page, then click the link under Contact Apple Support

  • HT4095 I recently purchased 2 movies ( the crooks and White House down) but was unable to watch them.  Every time I tried it said not loading.  So I would like to know how I get reimbursed for these from iTunes?

    I recently purchased 2 movies and was unable to view them.  It kept saying unable to load movie when it had clearly downloaded. How do I get reimbursed for these 2 movies as I was unable to watch them and am pretty fed up with iTunes right now?

    Depending upon what country that you are in (films can't be re-downloaded in all countries) then try deleting the films from your iTunes library and redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes
    If you aren't in a country where you can re-download films or if they re-download with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1904 Can I get reimbursed for some purchases my child did

    How do I get reimbursed for purchases my child did

    All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    To try and stop it happening again you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and you can set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need to be re-entered).

  • I was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    i was charged for a movie that never was downloaded, i asked for it but the conection was too slow and I never was able to have the movie that i asked for...how can i get it without being charged again, who could remove the chage from my Crecit card?

    You may not be able to get a refund, since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
    http://www.apple.com/support/itunes/contact.html
    It's possible they'll make an exception for you, particularly if the problem was on their end preventing the movie from downloading in a reasonable time.
    Good luck.

  • HT201303 I was charged twice for the same song how do I get reimbursed?

    I was charged twice for the same song how do I get reimbursed?

    You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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    I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

        papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?
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