How do I get rid of a program that loads up with Firefox on the start page?
Firefox 10 was just installed. On the left side of the start page and MP3-Download page barged in. I tried everything I know, including windows restore, but it comes back. I suspect it is a flavicon but do not know.
To back up your bookmarks press Ctrl+Shift+B and find the "Import and Backup" option at the top of the window that appeared. It will give you the option to save your bookmarks as a json file. Keep that file you create and you can reload your bookmarks on any computer that uses Firefox. Be sure to put it somewhere safe so that it does not get lost during the system format and reinstall.
However before you go tossing the whole install out the window you can try some 3rd party programs that may be able to remove the problem. I would begin with Malwarebytes AnitMalware, they offer a free scanner that can find most anything thing that you picked up via the internet. It's freeware, but its real time protection is disabled unless you buy it. You only need the manual scanner really. The next tool to use would be CCleaner, this one program has saved me so much headache in the past. With it you can effectively clean up the mess caused by having your PC connected to the internet. Just make sure you check CCleaners scanning option to make sure that all the Firefox scanning options are checked, as well as any caches. This is where the kind of junk your reporting likes to hide anyway. It would also be a good idea to check your add/remove programs (can be done inside ccleaner as well) for any toolbars or search assistance junk that has installed itself like a program. They go by many different names and usually have some goofy name like Zongo Media and the like. If you have already tried all that and more and the problem still persists then it may very will be time for a good ole formatting and reinstall.
Best of Luck!
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