How do i get rid of "DocumentRetrieverservlet" & get back to Adobe as my default, DRS will not work on all my document downloads?

I want Adobe as my reader

Hi, there is a Knowledgebase article on this: [[How to disable the built-in PDF viewer and use another viewer]]. Does it work?

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How can I get back my Word docs now that Pages will not open them?

How can I retrieve my Word docs now that Pages will not open them in Mavericks. I have a brand new iMac with my evolving manuscript for a book transsferred from my now defunct MacBook Pro by external drive. Pages tells me that "PowerPC apps are "no longer supported" and Mavericks will not open Microsoft Office, though it is still in Applications. Would really appreciate ANY help!

You will have to have an app that will open them first, you can upgrade to Office for Mac 2011 which is an Intel based app then open the docs and retry. Your docs were created with extremely old version of Office for Mac, version 2004!
Another possiblity is using a web based compatible MS Office for Mac app and see if it will open your doc and then save it, then attempt to re-open in Pages.

How do i get my contacts to show up because they will not show up when i go to my contacts

How do i get my contacts to show up because they will not show up when i go to my contacts?

Within Contacts, tap Groups at top left. Make sure all contact groups are checked to show, then tap "Done" at top right.

How can i get back the adobe creative cloud shared folder after I deleting it?

How can i get back the adobe creative cloud shared folder after I deleting it?

I think Adobe pulled the Creative Connect Desktop app until the new CC release next month. I just built a new PC and noticed it wasn't available in the app manager any more. On my other machines it isn't working anyway. In another post Adobe devs said they new it was down because thay were working out some server issues. It looks like they couldn't resolve them.
I bought into the CC right from the beginning since I never buy my software outright but rather use a credit card. I thought that getting the whole master suite for $30 a month interest free was a great deal. Having all the software has been great, but it was over a year before we even saw a desktop syncing folder and noe it seens as though we are going to have server problems every time they upgrade the cloud leaving us to have to use the cluncky web interface during these sync blackouts.
I can tell you Adobe better get it together cause ther starting to p*ss off a lot of loyal customers. It feels like were dealing with a cellphone company who only gives deals to the new customers and once you've signed the contract your screwed.
Here is the link to whats going on
Announcement: Creative Cloud file sync service offline (Updated)
Hide Details
The Creative Cloud Connection preview is currently offline as we upgrade the service. Please see this blog post for additional details :http://blogs.adobe.com/creativecloud/update-on-creative-cloud-connecti on-and-file-sync-preview/
All files stored in Creative Cloud can still be accessed and downloaded from the Creative Cloud web page at: https://creative.adobe.com/files
We sincerely apologize for the inconvenience during this transition.
by Vikrant Rai (May 17, 2013)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries)

I bought the Keynote app for my MacBook, but when I open the application and try to install it, I get an error message saying that the application will not work with my MacBook. What gives? And, can I please request a refund? ($19.99 = a week's groceries).
Thank you for your help! - I did try looking for all available specs about Keynote on the Apple iTunes website, and found nothing that could help me. HELP!

1
Close all iWork applications
2
Uninstall Keynote; this must be done with an application remover tool to delete the installation properly. Appcleaner is known to work correctly for this purpose, it is free and can be downloaded from here: Appcleaner Download
3
empty the trash
4
shutdown the Mac and restart. After the start up chime, hold down the shift key until the apple logo appears
let the Mac complete the start up procedure completely, it will take longer than usual as the hard drive is being repaired
5
Reinstall Keynote by logging into the Mac App Store using download / install

I fell in a lake with my I Phone in an Otter Box case, it work this morning but will not work now all I get is a white apple on the screen

I fell in a lke with my iphine in an Otter Box case yesterday it workied this morning but it will not work now all I get is a white apple on the screen when it is pluged in to computer

Yes, water and electronics do not mix. Water damage can get worse with time.
You should've left it to fully dry out in a bag of rice for a few days, and hope that the water hasn't corroded any of the electronics inside.

Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date, now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS1424 I was buying songs on my itune account, and now my itunes icon on my computer will not work at all, I do not know how to sign back into

I was buying songs on my Itunes account and I signed-out and now my Itunes icon on my desktop will not work at all. How do you access your account

http://support.apple.com/kb/TS1538
Try rebooting it and connect. Make sure you're connected directly to a USB port using the Apple USB cable.

I have a mac pro 1.1. the main hard drive failed. How do I reload OS X 10.7 back in my computer. the app store will not let me reinstall this os. My computer is not compatible OS x 10.8?

I have a mac pro 1.1. the main hard drive failed. How do I reload OS X 10.7 back in my computer. the app store will not let me reinstall this os. My computer is not compatible OS x 10.8?

You need to first install the OS your Mac came on the bundled gray disks. Assuming it's Snow Leopard, you could then login into the App Store using your same Apple ID and password to download and install Lion.
If your Mac is a bit older and came with Leopard, 10.5.x, you can bypass that and install Snow Leopard from your retail disk. The only software you'd need to install separately from the gray disks would be the optional software, such as the iLife suite and other titles not included on the retail SL disk.

My ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

my ipods internet doesnt look how it should , and my app store will not work at all , should i bring it to the apple store to see what they say ?

What do you mean by "my ipods internet doesnt look how it should"?
What happens when you try to use the App store? Error message?

HT201436 Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me

Hello, my name is brad and I recently had a voicemail app that I was using and now i got rid of it. But now my voicemail for the phone will not work. I tried to reset the network settings and nothing happened. I was wondering if you could help me out?

When you set up a voicemail redirection, usually you have to remove that redirection from the account that redirected it. Like Google Voice, if you activate Google Voice to receive your voicemail, you will have to log into voice.google.com to turn it off. If you contact your carrier, they can tell you exactly what program has taken over your voicemail functionality just in case you are stuck, but if you know the name of that App, I'm sure you will be able to figure it out. Hope this helps you out.

How to get rid of text in bookmark toolbar? the default reset will not work

my bookmark toolbar has changed. I clicked on default reset so just icons show but it will not work. can not get rid of text.

The Bookmarks Toolbar, by default, shows both icons and text. Here is an Add-on that will allow you to show only the icons.
*'''''Roomy Bookmarks Toolbar''''': https://addons.mozilla.org/en-US/firefox/addon/roomy-bookmarks-toolbar/
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Can I get rid of 36? It installed an update and now firefox does not work at all

firefox 36 is seriously broken
It updated on my computer and now does not work at all. I've tried all the suggestions and no help.....going back to IE

Hi wskossack, I am sorry to hear that you are having problems with Firefox 36. I am also sorry that we have not been able to get that working for you yet.
If what you really want is to uninstall Firefox we can do that. Of course I have to ask if you would be willing to let my help you to get the most up to date version of Firefox working. But, Firefox is all about the ability to customize. If you want we can install the last version of Firefox and you can use that until the next version comes out or while we work to get Firefox 36 working for you. I will try to cover every option in my reply.
First I will cover uninstalling Firefox. If you want to look at the [[Uninstall Firefox from your computer|article click here]] this can be done in about 7 steps
I would recommend that you completely uninstall Firefox and install it again. This will most likely fix any problems you have right now. Because you are asking how to do this I am going to assume that you have not tried this.
If you have Vista or Windows 7:
1) close any open Firefox windows.
2) from the start menu click on control panel
3) click on uninstall a program
4) from this list chose Firefox
5) click on uninstall (this is located turds the top)
If the Uninstall Wizard does not run, you can start it manually by running helper.exe, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox\uninstall\helper.exe
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox\uninstall\helper.exe
6) in the Firefox uninstall wizard click next and on the next page click uninstall then click finish
7) to remove other files and folders that may not be removed by the uninstall, you must manually delete the Firefox installation folder, which is located in one of these locations by default:
(32-bit Windows) C:\Program Files\Mozilla Firefox
(64-bit Windows) C:\Program Files (x86)\Mozilla Firefox
The uninstaller does not remove any user data such as history or bookmarks. To completely remove this data, you must manually delete the Firefox folder containing your user profile:
Click the Windows Start button.
Type %APPDATA% in the search field and press enter to open the hidden Roaming folder.
Open the Mozilla folder
Delete the Firefox folder.
Now I am going to go over how to get the last version of Firefox installed on your computer. If you want to look at the [[Install an older version of Firefox|article click here]] . If you decide that this is what you want to do please look at the article for some impotent security information.
Firefox 35.0.1 was the last version of Firefox and you can get it by [https://download-installer.cdn.mozilla.net/pub/firefox/releases/35.0.1/win32/en-US/Firefox%20Setup%2035.0.1.exe clicking here] . The link is also in the article. If you do this you will have to disable the auto update. To do this go to options, then go to advance. Under advance there will be a sub tab. You want to go to update. Then you can select to never check or to have it tell you when there is an update.
So the only thing left is for me to help you with any problems you are having with Firefox 36. I hope you will give me a chance. In any case, if you need any more information or help with anything that I went over please let me know.

I am trying to get on to i cloud but the passwork will not work

I am trying to get onto I CLOUD but the passwork will not work.

Thanks for the reply, Bobwild. At least I'm getting a clearer idea that this is never going to work for me.
As I said, I really do not want to change my email address because it is my work email.
I am a freelance professional and all my clients have been using this mac address for over ten years.
New clients arrive all the time through word of mouth, i.e. old clients who pass on my emial address to people who also need my services. Unfortunately a lot of business works this way, so I would lose lots of clients if I changed my email address. But I guess Apple doesn't know, or doesn't care, about how business works for other people (as long as they're making loads of money from products made by suicidal, slave-driven Chinese workers).
Why are Apple saying you can use iCloud on a PC when this is clearly not the case?
Why didn't they warn me that from one day to the next, the email address I've been using for a decade wouldn't work anymore? I've already lost so many work hours trying to sort this out.
I don't want an iPhone as my new HTC has a better CPU, a larger, higher-resolution screen, more memory, more powerful antennas, a better camera, it's lighter, etc., etc,; iPads are over-priced and more or less useless for my needs; and I already have three laptops and two desktops so I'm not buying an iBook o iMac just for the sake of it.
And with this attitude of Apple's, I'm hardly enthusiastic about buying anything from them anyway. So much for customer care. I feel abandoned and vaguely blackmailed by Apple.

I cant copy/paste from an article to my web site, get a Mozilla Rich Text Editing demo page will not work.HELP

Tried to copy/paste from an article to my web site and got a "cannot copy /paste " warning and was directed to a security perferences site that said that Mozilla Rich Text Editing demo page will not work.
Tried to find my Firefox profile directory using the start menu and was directed to hit enter to go to web. Feel like i am getting run around.

Let's start with something very basic, and that is, you do not need to use the paste button on most websites. The button just reads what is on your clipboard and sticks it into the form. You can do that yourself using Ctrl+v or right-click>Paste.
For your security, I suggest using those standard Windows keyboard shortcuts (Ctrl+x cut, Ctrl+c copy, Ctrl+v paste) or the context menu.
Occasionally you will find a paste button that runs a clean-up script or otherwise does something useful. That is where the (admittedly a bit complicated) instructions come in handy.
To open your active profile folder, you can use:
Help > Troubleshooting Information > "Show Folder" button
Which help article are you using for the modifications?
Finally, please be cautious in opening up your clipboard to sites. You may have stuff you copied from other pages or other programs that you do not want to share with most sites.

How do i get rid of "DocumentRetrieverservlet" & get back to Adobe as my default, DRS will not work on all my document downloads?

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