How do I get rid of rootkit spyware and trojan malware?

Every time I go to open my safari browser a little grey box appears saying I am getting unauthorized access on my browsers. I believe this problem has occurred from streaming a movie.
The box also says this network may be infected. I then click okay and a red screen appears with a white box with writing in it saying to call a phone number immediately and that my mac has found two malicious viruses but I have read online that this isn't a virus just something attached to online streaming.
I don't know if I should download a program to get rid of this or to do something else. I tried to reset safari but it didn't work. Hopefully someone can help.
Thanks!

a red screen appears with a white box with writing in it saying to call a phone number immediately and that my mac has found two malicious viruses but I have read online that this isn't a virus just something attached to online streaming.
Whatever that is, it's completely bogus and should be ignored.
You're mixing a lot of metaphors. Please provide a screenshot of what you're experiencing:
Screenshots (Mac):
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse or trackpad. You will hear a "camera shutter" sound. This will deposit a screenshot named "Screen Shot...." followed by a date and time on your Desktop.
When you post your response, click the "camera" icon above the text field:
This will display a dialog box which enables you to choose the screenshot file (remember it's on your Desktop) and click the Insert Image button.
⌘ Shift 4 and then pressing the space bar captures the frontmost window.
⌘ Shift 3 captures the entire screen.
Don't capture or upload any information you consider personal. To edit an existing screenshot, read How to edit a screenshot.
Drag the screenshot to the Trash after you post your reply.

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