How do I get rid of "Savekeep" on a mac

Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of the date it was posted, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment after a few days from now should look for more recent discussions or start a new one.
1. From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need. If in doubt, uninstall all extensions, including any with the name "RightCoupon," "SaveKeep," or similar. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
2. In the Applications folder, there may be an item with the name "SaveKeeper" or similar. Move it to the Trash and empty. If you get a warning that the item is in use, force it to quit, then try again.

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Hi, just wondering how do i get rid of viruses on my mac pro?! as soon as i go on the internet other windows pops up and the whole screen starts to play up, like it starts to click things that i didn't even click?! help please

hi i was just wondering how do i get rid of viruses?! Everytime i go on safari my computer goes all weird and starts to pop up with other internet sites without me even typing it in. My arrow also starts to click on all things that i didn't even click on and opens up apps that i didn't want?!

There are several possible causes for this issue. Take each of the following steps that you haven't already tried until it's resolved. Some may not be applicable.
1. Follow the instructions in this support article, and also this one, if applicable.
2. Open the Bluetooth preference pane in System Preferences and check for unknown or forgotten input devices. Disconnect any USB input devices that you aren't using.
3. Boot in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you reboot as usual, stop here and post your results. If you can't boot in safe mode, do the same. If you booted in safe mode and there was no change, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested.

How can I get rid of adclick on my Mac?

How can I get rid of adclick on my Macbook Pro? I get adclick, bulletflix, mackeeper, HD stream, etc. Thanks in advance

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan. Remove it as follows.
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

Hello everybody, I have a mac book pro 13" my question is, how do I get rid of cookies from my Mac book pro from Warne.

Hello Evetyubody...
My name is Warne how are you all doing...
My question is...
I was bought this great computer a Mac Book Pro 13" by my sister....
I know there are cookies from most if not all web sites, how do I go about getting rid of them if they get in to my Mac.
Any help is good.
Thanks Much.
Warne New Apple User.

It depends on which browser you're using to surf the web.
If you're using Safari then open up safari, select "Safari" from the menu bar (hint: Next to the apple logo on top left corner of the screen) and go to preferences.
Then go to the security tab - show cookies - remove all.
You can get rid of individual cookies as well if you want to specifically delete a particular one.
You can get rid of all the browsing history and all the temporary data by selecting safari from the menu bar, select reset safari, make sure all options are selected and hit OK.
You're good to go!

How do I get rid of viruses on my mac?

Hi,
I have ran a speed test on my internet connection and it is currently at 0.48, I believe that I may have a virus in my mac. I have had a technician from my provider test the line and the speed on his laptop was 8.45.
What is the best free program that I can get? Or do I have to fork out money for an antivirus program?
thanks

Are you using WI-FI? If you are, option-click on the Airport icon. What is the Transmit Rate showing there?
To enter new DNS numbers (Sys Prefs>Network>Advanced) click on the + button. You will get a new field in blue, as shown in the screenshot below. Enter one number there, then hit OK. You will be brought back to the main tab. Hit Apply. Go back to Advanced and repeat for the second number, then hit OK. You will be brought back to the main page and hit Apply again. You can reorder the way the numbers appear by dragging them. Not absolutely certain of this, but the numbers first listed will be the DNS servers used first; second will be contacted next. If you put all those numbers in (all three sets), you can then test which servers are the fastest for you by rearranging the list order.
DNS (Domain Name Server) is like the phone book. It translates names into telephone numbers. You can't dial a name. DNS servers translate site names into numbers. Some servers are better/faster than others.
Also be sure to turn off IPv6 in TCP/IP
To check that OpenDNS is working, go to http://www.opendns.com/welcome/
Message was edited by: WZZZ

How Do I Get Rid of two ON MY MAC Spam folder ?

I use Span Sieve instead of Apple's Junk Mail.I have twi identical ON MY MAC Spam folders in the in lift size of MAILBOXES listing. How do I eliminate one?

Go to System Preferences>iCloud and sign out.

How do i get rid of full screen in mac 10.7.5. i have no "F" key

ive tried the little arrows in the top right corner etc. should i just give up with firefox?

Toggle full screen mode on or off
*OSX - ''command + Shift + F''
*Windows & Linux - tap the ''F11'' key
See - https://support.mozilla.org/en-US/kb/how-make-firefox-and-websites-go-full-screen

How do I get rid of horizontal lines on mac osx 10.7?

I have several horizontal lines on the screen of my Laptop. It is a PowerBook ios 7.0.5. How do I eliminate the lines?

iOS is the operating system for iOS devices such as the iPad, iPhone, and iPod touch.
Mac + OS X. In your case, v10.7
It may be a hardware problem.
One way to eliminate hardware issues is to run the test > Using Apple Hardware Test
Otherwise take your Mac to an Apple Store or Apple certified repair provider.
Locations listed here.

How can I get rid of Fax tone on Mac Mini

Hi Guys. I have joined especially to sort out a problem with my Mac Mini, which I admit was entirely my fault.
I tried to set up faxing through the mini, now I can't turn off the annoying fax tones.
If anyone can help please do so it's driving me CRAZZZZZZZZZZZZZZZZZZZZZZZZZY

Patrick, thanks for the additional information.
As far as I know, the only PPC Minis that had build-in telephone&fax modems were the following:
Rev. A (January '05)
* 1.25 GHz G4, Combo Drive, 40 GB Hard Drive (4,200rpm), 56k modem, 256 MB RAM, 32MB ATI Radeon 9200
* 1.42 GHz G4, Combo Drive, 80 GB Hard Drive (4,200rpm), 56k modem, 256 MB RAM, 32MB ATI Radeon 9200
Rev. B (July '05)
* 1.25 GHz G4, Combo Drive, 40 GB Hard Drive (4,200rpm), 56k modem, 512 MB RAM, 32MB ATI Radeon 9200
Rev. C (Sept '05)
* 1.33 GHz G4, Combo Drive, 40 GB Hard Drive (5,400rpm), 56k modem, 512 MB RAM, 32MB ATI Radeon 9200
Since your Mini has a 1.5GHz G4 PPC processor, I'm assuming it does not have a built-in telephone/fax connection.
So my next question is whether you have an external fax modem of some sort? Apple sold one, and I'm sure other companies did as well.
If you don't have a fax modem, then it would be helpful to know what instructions you followed for setting up the sending and receiving of faxes.
If you don't have fax hardware, it seems that either you applied instructions that couldn't work with your hardware (because you don't have hardware fax capabilities) -- or alternatively you installed some sort of "virtual fax" software that allows you to receive faxes from some fax server on the internet. We need more clarification from you on this issue.
I'd also ask that you report what you see at
Apple menu -> System Preferences -> Users or Accounts -> active login -> Login Items
as A Brody requested.
Additionally, under what circumstances do you hear the fax tone -- or is it always present?

How do I get rid of Adware from a Mac laptop with OS 10.6.8

I have adware on my Mac Laptop that has OS 10.6.8 operating system.
AdMedic needs 10.7 or later.
I am looking at The Safe Mac website for answers.
Any others I should visit?

stedman1 wrote:
Please download and run "Ad Medic" at the site below to remove adware. It has been created by one of the long time contributors to this site.
http://www.thesafemac.com/admedic/
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How do I get rid of phone contacts "From my Mac" so I can only see iCloud contacts

Since I have upgraded to iOS 5 and now use iCloud for my contacts, how do I get rid of the From my Mac contacts on my iPhone and iPad?
My contacts show groups from both my Mac and from iCloud.

connect the iPhone to the mac, go to iTunes, select the iPhone, in the info tab uncheck the option to sync your contacts. sync now.
Make sure you do a backup(of the iPhone and Mac address book) before you do this. you might need to play a bit with it. If you mess up you will be able to just restore.
i had to try several things before i got the proper iCloud sync working without having to deal with duplicate contacts.

How do I get rid of Saveshare virus from a macbook pro

My Macbook pro has become infected with saveshare virus since downloading OXS10.75. hOW DO i GET RID OF IT?

Since I last posted on this topic, I have found a copy of the Savekeep adware. I don't know whether this might be related to Saveshare or not, but it could be. Also, leonmusic mentioned that it was caused by the Spigot adware.
Removal instructions for both of these can be found in my Adware Removal Guide. If Saveshare isn't related to those, or anything else found there, please contact me privately (via the Contact Me link at the bottom of any of those pages). If we can figure out where it came from and I can get my hands on a copy, I can help you figure out how to remove it.

When I login on my When I sign in to a site on my ipad using my email address as ID a short cut of my email address comes up. How can I get rid of it?

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You can edit keyboard shortcuts in Settings>General>Keyboard>Shortcuts>Edit.

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HELP

Click here and request assistance.
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How do I get rid of "Savekeep" on a mac

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