How do I get rid of the "Extra" stuff? Please help!!

I just got a iPhone 3G today. it came with the 2.1 firmware and my iTunes is 8.0
I added some songs and ringtones to my iPhone, total of 500mb. I checked if they safely got into the phone while the iphone was still hooked up to the computer and everything seemed ok, I could set the custom ringtones and all.
But after a while, the USB went all wonky and continuously made that USB plug-in plug-off sounds you know?
and the iphone lost the connection to the computer. it was physically still attched to the USB to the computer though.
I unplugged it and checked it, and now all the music and ringtones have disappeared. When I tried to hook it up to the computer again, it won't recognize it, won't even make that usb plug-in sound. so I restarted the computer and this time the computer recognized the iphone. iTunes said that I didn't have any ringtones or and songs in my iphone, but the information said that there still was 500mb worth of stuff as "extra" - the orange portion- in the phone, and I really want to get rid of it!!
I did notice the "Erase all data" thing on the setting in iphone, but wouldn't that get rid of my firmware + all the contacts? Is this the only way?
Please help... I want to have a good experience with this phone, and first day I'm already quite disheartened.
Thanks

What you need to do, when all else fails, is put the iPhone into DFU mode.
To do this, turn off your iPhone. Then hold down the power and home button. When you see the Apple logo, release the power button but continue holding the home button down.
It will then, eventually, be patient, come up with a cord and the iTunes logo, plug it in, and you should be right.
This deletes EVERYTHING.
I know that conventionally, this would seem like the worst possible option, but seeing as yours is new, no harm done!
Hope I've helped

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