How do I get rid of the spinning colour wheel when connecting my iphone or ipad to my mac and starting itunes?

When I connect my iphone 4 or ipad 3 and start itunes, it freezes and the arrow turns to a spinning colour wheel. Was jailbroken in the past but have updated to latest ios and itunes. Used to be able to sync my devices on my mac, but now it just freezes. I uninstalled and reinstalled itunes. Still the same thing.
Any suggestions? Also noticed that the old apps on my iphone from the previous jailbreak are greyed out but I can not remove them by holding them and hitting the X once they are shaking. Delete message comes up and you confirm, but they don't go away.
Thanks for any suggestions as to what I can do.

If the cloud is showing, then it is not on your phone. You can fix it where you cannot see these by going to Settings>Music>Show All Music, turn that off.

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