How do i get rid of this annoying pop up in the center of my screen?

it says:
highly recommended
scan your pc problems
and repair errors
quickly and safely
start scan now
windows repair tool
it is incessantly flashing
Application Basics
Name
Firefox
Version
13.0.1
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
BrowseFox
1.0.0
true
[email protected]
Define Ext
8
true
[email protected]
Norton Vulnerability Protection
12.0.0.380 - 1
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
TopArcadeHits
1.0
true
{0113D088-8ED1-468C-B225-585A9C53B5E3}
XFINITY Constant Guard Protection Suite
1.13.506.2
true
idvaultaddin@whitesky
ArcadeWeb
1.0.0
false
[email protected]
Define Ext
8
false
[email protected]
Iminent Minibar
7.33.3.1
false
[email protected]
LessTabs
1.7.2.0
false
[email protected]
LyricsContainer
1.128
false
[email protected]
Motive Extension
1.0
false
[email protected]
Norton Toolbar
2013.4.2.2
false
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
VisualBee V.4
10.16.9.6
false
{77f5fe49-12e3-4cf5-abb4-d993a0164d9e}
Wajam
1.26
false
{5a95a9e0-59dd-4314-bd84-4d18ca83a0e2}
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
829440
browser.places.smartBookmarksVersion
3
browser.startup.homepage
http://search.conduit.com/?ctid=CT3287803&octid=CT3287803&SearchSource=61&CUI=UN35730151964617210&UM=2&UP=SP3C1015E1-5A7…
browser.startup.homepage_override.buildID
20120614114901
browser.startup.homepage_override.mstone
13.0.1
dom.allow_XUL_XBL_for_file
true
extensions.lastAppVersion
13.0.1
font.name.serif.x-western
Engravers MT
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d10
3
gfx.blacklist.layers.direct3d10-1
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.layers.opengl
3
gfx.blacklist.webgl.angle
3
gfx.blacklist.webgl.msaa
3
gfx.blacklist.webgl.opengl
3
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
102041
privacy.donottrackheader.enabled
true
privacy.sanitize.migrateFx3Prefs
true
security.OCSP.enabled
0
Graphics
Adapter Description
Intel(R) HD Graphics
Vendor ID
0x8086
Device ID
0x0046
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64 igdumdx32 igd10umd32
Driver Version
8.15.10.2141
Driver Date
6-2-2010
Direct2D Enabled
Blocked for your graphics driver version.
DirectWrite Enabled
false (6.2.9200.16571)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version.
GPU Accelerated Windows
0. Blocked for your graphics driver version.
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS Util
3.13.4.0
3.13.4.0
NSS SSL
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC
NSS S/MIME
3.13.4.0 Basic ECC
3.13.4.0 Basic ECC

hello rscherr, you have a LOT of malicious extensions present in your profile and using an outdated and vulnerable version of firefox.
* first i'd recommend to [[Reset Firefox – easily fix most problems|reset firefox]]
* then [https://www.mozilla.org/firefox/update/ update firefox to the latest version] (that's firefox 23 at the moment) as soon as possible
* run a full scan of your system with the security software that you have in place and different other tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
* finally after you've completed the steps above please report back in the forum and include the then current troubleshooting information again, so that we can have a final check that everything in your profile seems clean.
thank you
[[Troubleshoot Firefox issues caused by malware]]

Similar Messages

  • Ver16.0.2..How can I get rid of an annoying pop up in the lower left of the screen that is difficult to remove. I t began with an update last week.

    The pop up appears with every new tab. It has an extremely small delete "X" icon if you can find it...The pop up interferes visually with every tab and must be carefully manually deleted each time. It is always located in the lower left bottom of the screen. It is a window about 3 inches square. It began last week with an automatic download. I want it removed or I will be swiftly returning to Explorer or perhaps Google Chrome...Thanking you in advance

    Can you attach a screenshot?
    *http://en.wikipedia.org/wiki/Screenshot
    *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
    Use a compressed image type like PNG or JPG to save the screenshot.
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
    *Do not click the Reset button on the Safe mode start window or otherwise make changes.
    *https://support.mozilla.org/kb/Safe+Mode
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    Do a malware check with some malware scanning programs on the Windows computer.<br />
    You need to scan with all programs because each program detects different malware.<br />
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

  • At start up I am asked for a password. how do I get rid of this annoying dialogue box

    at start up I am asked for a password. how do I get rid of this annoying dialogue box

    -> Clear Cookies & Cache
    * https://support.mozilla.com/en-US/kb/Template:clearCookiesCache
    -> [[How to clear the cache#w_clear-the-cache|Clear the Network Cache]]
    -> [[Troubleshooting extensions and themes]]
    Check and tell if its working.

  • Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up?

    Okay, I keep getting this prompt That says "To view this context, you need to install the Java Runtime Environment...I believe I have clicked on the More Info link days ago..I believe this is malware..what do I do to get rid of this annoying pop-up? https://www.dropbox.com/s/gtm3khm6ngo0d26/Screenshot%202014-12-10%2019.56.56.png ?dl=0

    jackallday wrote:
    Kappy, got a page when I clicked saying it can't find the page and it looks like THIS https://www.dropbox.com/s/ldjyssatbmy53u0/Screenshot%202014-12-10%2021.28.24.png ?dl=0
    Try http://support.apple.com/kb/DL1572
    27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

  • How do i get rid of this that popped up today world.jailloaf.eu cannot get into face book untill i say ok and dont want to do it

    how do i get rid of this world.jailloaf.eu off my ipad i cannot access facebook without saying ok and obviuosly dont wont to do this thank you !

    Hi !deggie its when i try to get inot my face book will not let me in unless i say ok morons are they not ! thanks

  • When I access AOL on Firefox a "plug in tool bar" appears on the right side of my screen obliterating my scroll bar. How do I get rid of this annoying plug in bar?

    AOL says it's your browser that is causing this, not AOL and it makes AOL pretty useless to use on Firefox. Much easier to use Windows Explorer. Can you get rid of this "browse or add plug in" bar? How do I get around this? Using Firefox on a Windows Vista operating system.

    Opening in the sidebar is the default for bookmarks that are created via a link or button on a website.
    You can check the properties of a bookmark via the right-click context menu in the sidebar (Ctrl+B; Command+B on Mac).
    In the Bookmarks Manager (Bookmarks > Show All Bookmarks) you can click the More button in the Details pane at the bottom right.
    Make sure that "Load this bookmark in the sidebar" is not selected.

  • How do I get rid of this annoying tag at the end of my wordpress posts: // ![CDATA[ div id="" class="_mp3rocket_overlay_style" style="left: ; top: ; width: ;

    Whenever I post on my blog, this shows up at the bottom:
    <pre><nowiki>// <![CDATA[
    <div id="" class="_mp3rocket_overlay_style" style="left: ; top: ; width: ; height: ">
    // ]]>
    </nowiki></pre>
    How do I get rid of it?

    Does the name mp3rocket ring a bell?? It may be related to a browser add-on. You could check for and possibly disable or remove such an add-on here:
    orange Firefox button ''or'' classic Tools menu > Add-ons
    Try both the Plugins and Extensions categories.
    If it doesn't seem related to an add-on, perhaps it's something added by a Wordpress plugin, or your blog theme. If you provide a link to your blog, a volunteer here could take a look and see whether they get the same text.

  • Can't get rid of Perian software update window in the center of my screen.

    When I woke up my computer this morning, there was a Perian software update window right in the center of my screen.  I cannot get rid of it and don't want to install it.  No matter what I push...it won't budge.  My choices are Skip this version, remind me later or install update...as I said I don't want to install it...how do I get rid of it ?

    Hi, and welcome to Apple Support Communities.
    Click on "Skip This Version."
    If that doesn't get rid of it, hold the power button down until the MacBook shuts down. Then start up again.

  • How do i get rid of this annoying blank space?

    I'm using Pages '09 v4.03 on a Mac with OSX 10.9.1 on a MacBook Pro.
    Many of the documents I use on a daily basis are created by others, and I don't know what they're doing to make this annoying blank space appear on my documents.  The screenshot below shows the irritating area in the oval.  My view is set to page width. 
    Wierd thing is...when I go to fullscreen mode, that gray bar is still there!  It's something about the page width setting, perhaps? 
    How can I only view the document?  Help!
    Oops!  forgot to attach screenshot!
    Message was edited by: Hossalicious

    You have Comments active. Go View > Hide Comments

  • How do I get rid of this "Norton" pop up window that pops up frequently?

    For some reason, every time I pop in a blank dvd to burn or any NON movie dvd, I get this "computer cant find Norton blah blah blah" window error type thing ... how the heck do I get rid of that or keep it from popping up in the future?

    Dang, doesn't look like it's any of those places! ?
    Might get Norton's uninstaller...
    http://service1.symantec.com/SUPPORT/num.nsf/docid/2005051716291611?Open&docid=1 998080513401011&nsf=num.nsf&view=pfdocs
    I'd get EasyFind...
    http://www.macupdate.com/info.php/id/11076
    http://www.versiontracker.com/dyn/moreinfo/macosx/8707
    Search your whole HD for just norton then symantec & these files...
    * KTUM.kext
    * SymEvent.kext
    * SymOSXKernelUtilities.kext
    Also on /usr/bin/ look for Navx
    See also... http://www.macosxhints.com/article.php?story=20050815224226111

  • How can I get rid of this irritating pop-up?

    Hello to all!
    I am facing this vexed problem for the past two days: whenever I quit Safari, this pop-up is turning up:
    I am aware of the malicious effects of this application which, far from cleaning and protecting our precious Macs does the opposite!
    Can I be informed of how I can close Safari smoothly without having to see this malware?
    Dr. Somanna

    You can force quit an application using the task manager. Press COMMAND-OPTION-ESC keys together to open it. Select the Safari application then click on the Force Quit button. Relaunch Safari while holding down the SHIFT key.
    Helpful Links Regarding Malware Problems
    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, remove adware that displays pop-up ads and graphics on your Mac, and AdwareMedic. If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.) You might consider adding this Safari extensions: Adblock Plus 1.8.9.
    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.
    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.
    Fix Some Browser Pop-ups That Take Over Safari.
    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.
    Quit Safari
    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.
    Relaunch Safari
    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.
    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

  • How do I get rid of this annoying message that now pops up?

    I just answered my own question.  But seriously, "You are using an unsupport browser that verizon.com does not support"???
    Solved!
    Go to Solution.

    "I agree that the wording could be better. Odds are the code was written by someone that does not have english as a first language. The message *does* have to stay present until the browser is fixed, though. Otherwise people would dismiss it, then complain that some feature wasn't working. When someone said they were using an unsupported browser, they would further complain that there was no message telling them so. (As is, there are still people that scroll past the message without seeing it and still complain.)" --- Personally, I would just come back to that message later if I could close it out and honestly, I think leaving it there like a permanent fixture is really unncessary.  It comes up right on top of your screen and pushes everything way down to the bottom so there is no way you can miss it.  And it doesn't have to be done in such an annoying way that the message will be stuck to the top of your browser until you get the upgrade.  That's ridiculous.  If it just came up as a pop up message that comes on whenever you open your browser, that would still make the point just the same and wouldn't encourage me to dismiss it.  Sure you have people out there with no common sense but a lot of us do.  Some people are just going to complain no matter what and that's always a given.
    No, issues more important to the customer. The error is worded poorly, but gets the point across. The list of supported browsers is easily accessible. The more important issues I was referring to are things like being unable to delete email or pay the Verizon bill that many people are experiencing. (Not me, personally, but then I don't get the unsupported browser message, either.) If there's coding work to be done, I vote they address the serious, service-impacting issues before they work on minor annoyances.----The error gets the point across?  Not really in my opinion.  Yes, you can click on supported browsers but going from saying that your browser itself is unsupported to saying that you just need an updated version of the browser is really taking the customer for a loop.  I know that took me for a loop because I think that's saying two completely different things.  And yes of course, email issues or paying a bill on line are important as well but I think this is just as important regardless because when there is an accumulation of messages that are communicated poorly in addition to the run around and wait time and being put on hold when calling customer service, that can really be the tipping point for a customer who has just about had it and is ready to switch to another provider.  All of these providers should be taking these steps to better service the customer and to me personally, this is no different and what may be minor to a corporation is often a bigger deal to the customer dealing with it.
    And how hard is it to revise the wording on an error message like that?  Give me a break.  For something simple that can encourage more customers to keep their service, isn't that worth it?  Verizon has yet to prove to me that it cares about investing in better customer service and better communication.
    I have never heard of any other provider which has its error messages worded like that taking the whole thing out of context.  My services are working fine but believe me, if I had to start all over again, i.e. move to a new residence, I would not go back to Fios.  There may even come a point later on where I will need to switch even while staying where I live now.  Time will tell.  I often don't have the luxury of wasting more time than what's necessary to resolve a problem, especially something simple.  The communication and the customer service from Verizon have a lot to be desired and need a lot of hard work.  If I had to grade it right now, I would give it a "D" for barely passing, just barely beneath being adequate.  I think that's a fair assessment.  For a provider that's getting so much of your money, it's disappointing.  My time is valuable and I honestly feel that Verizon oftentimes doesn't give a darn about that.  To me it's another example of having to waste more time going around in circles like the phone runaround being put on hold numerous times until you hopefully get the issue resolved.
    And sure, my problem has been solved...once again after going for a loop and going for another runaround.  It's not really acceptable customer service.
    Excuse my cynicism but that's my opinion.  For 140 bucks per month, it's not my problem that Verizon is hiring someone with poor English to write that error message.  That's pathetic and who has time for that nonsense?  I like the product but like I said, time will tell.

  • Next to the mozilla icon in the startmeny is an arrow for a sub menu how do I get rid of this annoying submenu with irrelevant things?

    It is so freakin annoying. I will never want this shortcut to do anything but start a new browser.

    Make sure that Firefox gets installed properly.<br />
    Open the DMG file and drag to Firefox program to the application folder on your hard drive.<br />
    You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead.
    * [[Installing Firefox on Mac]]
    * http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X

  • How do I get rid of this annoying siri type black box on my desktop?

    Some how this black hole of audio describing EVERYTHING my mouse touches has taken over my computer.  I'm about read to use a shotgun.

    Niel,
    Thank you for preventing some domestic violence with Siri...

  • Help! How do I get rid of this annoying outline around text after exporting to a PNG

    I designed a text document in illustrator and it looks great...in illustrator. As soon as I export it to a PNG, an annoying outline around text appears. What do I do?????

    For text or 1-color items you can try the .gif format for sharper edges.
    Try changing the color of your matte to what the colro of the background is. The image will lok bad, unless you put that on top of your background.

Maybe you are looking for

  • Identifying a Car Plate number

    Hi dear friends, I have a sequence of low quality images that captured by a regular shop camera. I wanna identify license plate of the car in images. I am wondering if it is possible to use the sequences to zoom in the image and identify the license

  • Intermittent iPhoto error message

    Backup 3.1.2 will not scan and backup my iPhoto library (Successfully narrowed it down to the iPhoto library)...Rebuilt iPhoto permissions, thumbs, database, etc. Now, when I start iPhoto, it goes straight to my trash (which is empty)...I select PHOT

  • Setting up paypal buttons in iweb?

    This is probably a relatively easy thing to do, but I know very little about this "Internet" thing. All I'm trying to do is set PayPal up on my little iweb website (www.thegirlandrhino.com). How do I "paste code into my website's HTML code?" If it he

  • FaceTime & IMessages

    I can't log into my iMessages it FaceTime . It was working PERFECTLY an hour ago .I've tried everything ! I wanna call apple or whatever but my phone is off . PLEASE SOMEBODY HELP !

  • I am looking to replace the hypertermi​nal with labview code

    I am trying to replace the hyperterminal with labview code. I am getting visa read error. Please provide me the sample code or let me know where I can find the sample code? Thanks Jey Attachments: SERIAL_READ.vi ‏50 KB